Following the delay of the Metal Gear Online Beta test this past Monday, 04/21/2008, the MGO development team in Japan has done substantial work throughout the week to analyze the issues that occurred, and remedy them to make gameplay available as soon as possible. As some of you may have already noticed, we are pleased to inform you of the following…
The MGO development team has created a patch for the MGO Beta client, bringing it to version 1.02. This patch is intended to resolve and improve any connectivity issues on the client side. The patch is now available through the MGO Beta client. You will additionally need to download and install the 1.01 patch, if you have not already done so, also available through the MGO Beta client.
Additionally, the MGO development team has made significant improvements on the server side, adding more gameplay servers, and also improving the code running on the servers to optimize performance.
With these solutions in place, gameplay of the MGO Beta test has now been made available. Please remember, to compensate for the delay, the Metal Gear Online Beta test gameplay period has been extended a week, now ending on 05/11/2008.
IMPORTANT NOTICE: Please note that your Metal Gear Online Beta Unique Product Voucher Codes (UPVCs), used to redeem the download of the Metal Gear Online Beta client, will only be valid up until 05/05/2008, so please make sure to redeem them by then.
We would also like to point out that we have created a “simplified” Konami ID “quick registration” form, available at [LINK: http://id.konami.net ], which is required to access and play the MGO Beta. Not only has it been designed to ease any connection issues, but to ease the registration process as well.
Here are the direct notes from the MGO team in Japan:
“We would first like to offer our most sincere apologies to all participants of the METAL GEAR ONLINE PREMIERE BETA test for all inconveniences caused thus far. At the same time, we would like to inform you details of the possible causes of the problem along with the actions we have taken in order to resolve them.
Initial problems were caused by the extraordinary numbers of customers trying to login to the site in order to create a KONAMI ID in order to take part in the beta test. In response, we have increased server capacity as well as creating a separate KONAMI ID registration site specifically for customer wanting to take part in the METAL GEAR ONLINE PREMIERE BETA test.
METAL GEAR ONLINE PREMIERE BETA test
In order to reduce the load on our server, we have implemented a queuing system where the number of players that can login to the server is kept at a certain level over a period of time. Added to this, the client has been updated so that the time out settings when logging in have been relaxed. This may though, lead to a longer wait when trying to login.
At peak times, you may be placed in a queue for places in our server. In such a case, we would like to recommend that you try to login after a period of time.
It was also discovered that connecting to the server on creating and registering your character was very difficult. This again, was due to very high levels of traffic. We have increased server capacity and have also improved both the system performance and the server program in response .
We will be carrying out further improvements between 00:00 on 04/26/2008 with the resumption of the beta test as the game is scheduled to enter full service on 06/12/2008. We would like to apologize once again for all inconveniences caused.”
Once again, Konami would like to apologize for any difficulties experienced, and we offer our deepest thanks for your patience. Your participation in the MGO Beta test, and excitement for the game, is very meaningful to us!
If you need assistance, please contact Konami support via http://www.konami-data.com/support/ and you can email via email@example.com