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“SACK IT TO ME”…Weekly Answers to the LBP Community’s Questions

Mark Valledor's Avatar + Posted by Mark Valledor on Dec 02, 2008 // Marketing Manager, SCEA

Over the past weeks, we’ve been reading lots of forum posts, comments to blog posts and news posts and even heard questions coming into our consumer services hotlines. To better serve the community, we’ve decided to provide a weekly update on the hot topics and answer the burning questions you all have.

chili_lores_final

First off, wanted to introduce “Sam_Protagonist” to everyone. He’s our global community manager for LittleBigPlanet and our eyes and ears for all things community. You can find him interacting on the EU and US forums providing updates to the community. Keep a look out for his forum posts and occasional LBP News Site posts for the latest updates.

So for our first installment of ‘SACK IT TO ME’ – we’ve decided to summarize some of the major topics the community wants answered…

Moderation
The level moderation process is something we’re continually improving. The small percentage of levels moderated have been done so after the community has reported them using the Good Grief tool. We never moderate levels that have not been reported in this way. The vast majority of moderated levels were due to offensive material, however we are evolving the way moderation happens to ensure that creators are made aware of why their level was blocked. More to come shortly.

Servers
We hope you’ve noticed that over the past few weeks, we’ve been working away and our servers are now much improved – from the updated scoreboards to the connection speeds. Just know we’re constantly looking to improve the experience and your feedback has been very helpful. Additionally, below are a few online stats for your viewing pleasure:

  • # of user generated (UG) levels = 177,657
  • # of comments = 1,093,491
  • # of times Story levels have been played online = 36,661,881
  • # of times UG levels have been played online = 22,463,892
  • # of levels played online = 59,125,403

Play Create Share stats & Search Functionality
Now that the servers are stable, we’ll continue to improve the “Share” experience. We’ve heard your requests to get better search functionality to find levels and getting the PLAY, CREATE, SHARE stats up and running on the Info Moon and have put this on the top of our list. So stay tuned for a few announcements

In the meantime, there are a few ‘other’ ways to find some cool levels:

LittleBigChallenge: PS3 Second Anniversary Updates
We’ve been excited to see all the posted “LBC1″ level submissions for our first in-game LittleBigChallenge, so much that we wanted to share a few of the ones that caught our eye. After reading the forums, looks like we struck a nerve with a few of you thinking these updates are unfair publicity to the selected. Wanted to re-assure you that our intention to highlight a few of these levels, is to celebrate the creation of a variety of levels from a variety of creators – NOT to indicate any frontrunners or winners. Judging is completely separate from these updates and the evaluation of these levels will take into consideration a creators creativity, game design, innovation, use of tools, etc – NOT just “hearts” and “plays”.

As an insight to the evaluation process, we plan to first collect the formal e-mail submissions, list out the levels w/ various stats (on the server side), then have our judges spend a few days to play thru and judge levels and award the top 5 creators for this challenge.

Also, check back on Friday where we’ll list out the submissions-to-date, so you can spend the weekend playing the Challenge levels.

Day 1 T-shirt
Finally, some of you are wondering what happened to the Day 1 T-Shirt mentioned in the past. This was available in other countries for (equivalent of) $4.99, but we decided to hold back its availability in North America as we evaluate if such a unique item (RARE + $4.99 + time-based) is appropriate for our PS Store. There may be other RARE items like this in the future, so check back on future DLC announcements.

… We hope this answers your current batch of questions. Comment away below and let us know what else questions you want answered for next weeks batch…

//Add Your Own

158 Comments   51 Replies

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1

+ Mana Knight on December 2nd, 2008 at 5:00 pm said:

Thanks a lot for posting this. :D I’m loving every bit of LBP.


2

+ reinheart on December 2nd, 2008 at 5:04 pm said:

you do know that searching ‘LBC1′ DOES NOT get all the LBC1 entries right?

Also please check http://forums.littlebigworkshop.com/lbp/board/message?board.id=pod&thread.id=9586 on what is going on because of the pre-update information on levels being promoted on the Little Big Workshop Blog… this is unfair.


    Mark Valledor's Avatar

     

    + Mark Valledor on December 2nd, 2008 at 9:34 pm said:

    Hey reinheart,

    It seems to work just fine on my end (had one of our producers check it too. Are you scrolling thru the various pages (by pressing R1 & L1)? I\’ll also confirm directly with Mm.

    Nice levels BTW, particularly like the use of lighting in \”Reinheart\’s Playground\”


3

+ gmk218 on December 2nd, 2008 at 5:07 pm said:

great update thanx you all really ned to get the scoring fixed thanx again


4

+ schwaa on December 2nd, 2008 at 5:07 pm said:

Blah! I have this freaking game in my basement but I can’t play it until Xmas because it’s “a gift for my son.” We all know who it’s really for! Was in the beta and loved it, waiting to play the full version is killing me!


5

+ 40cal on December 2nd, 2008 at 5:08 pm said:

I just beat the Mm levels with my wife. This is the only game we have ever played through together. Good job Mm.

Going to start making levels later this week. And I am excited to see how easy it is for me to put my ideas onto the LBP canvas.

Game of the year!

Wait no, MGS4, no, LBP? MGS4? LBP? Its so hard to make up my mind on this one.


6

+ OLy on December 2nd, 2008 at 5:09 pm said:

I think the prices you guys ask for DLC is downright outrageous.


7

+ sugardave on December 2nd, 2008 at 5:11 pm said:

Weak, weak, weak on the “week 1 t-shirt” that we were TOLD we would get if we bought the game in the first week….and then you messed it all up on some lame excuse. Thanks, solid08.

Oh, and Sam_Protagonist only answers softball questions on the forums, so don’t expect to get any good information from him.


    Mark Valledor's Avatar

     

    + Mark Valledor on December 2nd, 2008 at 10:04 pm said:

    Hey sugardave (solid08),

    Just went back and re-read the original post to make sure. We mentioned that the SpaceSuit would be free and the T-shirt would be available (maybe we should\’ve ended it with \’available for purchase\’)

    As for Sam, I\’ve seen him hit a few fastballs out the park. There\’s just so many questions for one man to cover…

    BTW..interesting MountainHigh level…very slippery


8

+ blkant on December 2nd, 2008 at 5:12 pm said:

I don’t mean to sound rude but there are still numerous issues that are plaguing LBP’s online. For instance, I can’t join any games due to a “Failed to Load Player Profiles” and “Failed to Connect to Players”. While I really love LBP these errors have made it impossible to play it any more, as such I quit playing it a couple weeks ago. So I guess my point is, why hasn’t this been addressed? Will you guys fix this any time soon?


9

+ L on December 2nd, 2008 at 5:13 pm said:

Please fix the 0,0,0 problem cuz everyone has Play 0, Create 0, Share 0. :(


10

+ tirminyl on December 2nd, 2008 at 5:17 pm said:

Thanks for starting this up. To get legs of this game, it will be great to continually address the community and interact as have done with the various challenges.


11

+ ferniefern on December 2nd, 2008 at 5:17 pm said:

I would like to know why my level landed in that SMALL percentage of levels that have been moderated??? It contained no offensive or copyrighted material, it was simply about saving a galapagos turtles egg…yet I see that mirror’s edge level is still there??


12

+ Thwip on December 2nd, 2008 at 5:18 pm said:

Great game; just got the Platinum Trophy a few days ago. It is one of only a few games on the PS3 that my daughter enjoys playing, and my wife doesn’t mind watching!

Thanx for the information!


13

+ Joakim Hagdahl on December 2nd, 2008 at 5:18 pm said:

I saw something quite impressive the other day, a site that a fan had created that let you browse all LBP levels online.

Sackbook


14

+ grashopper on December 2nd, 2008 at 5:21 pm said:

$5.00 bucks for a T is freaking insane! If Criterion can give us free motorcycles you can give us a free t shirt for dropping $60 on your game. Thats taking it way too far.


    Mark Valledor's Avatar

     

    + Mark Valledor on December 2nd, 2008 at 10:10 pm said:

    Not sure if you know, but there ARE free costumes on the PS Store. We\’ve been introducing a slew of DLC at various price ranges (including free ones)


15

+ Superottowa on December 2nd, 2008 at 5:21 pm said:

I dont even have LBP


16

+ Bigrhyno on December 2nd, 2008 at 5:22 pm said:

My friend and I are still waiting for online creation so we can create the levels we have been discussing!


17

+ zookey on December 2nd, 2008 at 5:22 pm said:

at least 3 LBC1 levels have been modded out with no reason:

Mine: LBC1 -PlayStation Nation

one by evilpizzacandy

and one by d-diddy

plus more I am sure—Sam_Protagonist already told me they were working on it—and it is good to hear you guys aren’t judging by hearts alone—but yeah someone is abusing the good grief system and it is very taxing on us honest folk (the only thing in any of our 3 levels would be copyright infringment –but the levels MM showed off in their blogpost were loaded with MORE copyrighted material than our levels–so yeah)——–either way please straighten this all out as we want to have fun, not upload a level only to have a troll kick us for their own amusement.


18

+ lostshore on December 2nd, 2008 at 5:23 pm said:

What happened to the levels from the art school challenge, where they got the full build of the game and had 24 hours to make a level in teams?

I’m much more interested in that than an in-game t-shirt, and it got a lot of press pre-launch for the game considering I can’t find any news on those levels since release.


    Mark Valledor's Avatar

     

    + Mark Valledor on December 2nd, 2008 at 10:12 pm said:

    great question…we\’ll have an answer for you next week


19

+ KingBroly on December 2nd, 2008 at 5:23 pm said:

I really suggest you guys come up with Level categories to sort through levels. It’s pretty ridiculous to see the same levels on there day after day.


20

+ hife on December 2nd, 2008 at 5:23 pm said:

“we decided to hold back its availability in North America as we evaluate if such a unique item (RARE + $4.99 + time-based) is appropriate for our PS Store.”

Very curious about this statement. Here is what I am going to assume it means… someone from SCEE or MM decided to charge for the shirt, you knew we’d be quite mad, you thought we would be slightly less mad if we simply didn’t have the option to pay the outrageous price.

Anyway, I like the weekly answers idea. You should do it for more than just LBP though.


    Mark Valledor's Avatar

     

    + Mark Valledor on December 2nd, 2008 at 10:16 pm said:

    Your curiosity holds a few truths, but there is soooo much more to it than your assumption. Sorry I can\’t go more into detail, but hopefully things will work out.


21

+ bballuvrq on December 2nd, 2008 at 5:27 pm said:

3 Questions

Can we get (not full costumes, but instead) item & costume packs in the PS Store? It can contain like 5 items held in the hand, 5 on the head, 5 etc. I know many people that don’t necessarily want a full costume, but a certain item, or head-piece instead.

Can we have another costume design contest, everybody loved that (especially now that we KNOW what costumes are in the game.

And last, are guns (as props) in LBP “inapropriate”, “blood”?

Thank you ahead of time!

-bballuvrq


22

+ MegaClank on December 2nd, 2008 at 5:28 pm said:

Well, you got me into buying the first set of DLC costumes and the Chimera suit, you might get me to get Sephiroth and Solid Snake, Street Fighter is iffy and if you keep charging these prices, I’ll stop playing LBP. I’ve already got every Trophy – so I’m 100% on the game anyways.

I dunno, I thought you guys would make this game awesome, now I’m not so sure with SO MANY of these DLC costumes.


    Mark Valledor's Avatar

     

    + Mark Valledor on December 2nd, 2008 at 10:19 pm said:

    Don\’t loose faith, other types of DLC in the near future should bring you back to play more. BTW – congrats on the 100% trophies.


23

+ sugardave on December 2nd, 2008 at 5:29 pm said:

@blkant/comment8:

This Mark person is the same guy who posted a couple of weeks ago that “searching is fine on our end.” I don’t think you’ll ever get any credible information from him in this blog.

The story on the broken online is, apparently, that they don’t know how to fix it. At the very least, we should have our play/create/share stats working by now.


    Mark Valledor's Avatar

     

    + Mark Valledor on December 2nd, 2008 at 10:25 pm said:

    Ouch, a personal stab…

    That\’s fine. I do know that Mm and SCE are on it (and know how to fix it)

    (signed) \”a semi-credible source…\”

    :)


24

+ jbat17 on December 2nd, 2008 at 5:32 pm said:

good stuff Mm!

now, for the shameless plug.. check out my level, “red”. it’s the one with the tiger logo. 4 rooms of puzzles and platforming plus an epic boss at the end. don’t forget to heart it.


25

+ DudeFX on December 2nd, 2008 at 5:33 pm said:

Can we just get the Day One shirt already? It’s not even that cool looking for you guys to be “evaluating” how to market and release it here. It’s now over a month, this shouldn’t be a perpetual issue. Release the shirt, and call it a day. Oh boy, the teams acts as though this shirt is so awesome or amazing to make such a fuss about it. Obviously day one is long gone at this point, maybe re-brand it as the within 60 days of launch shirt.


26

+ EnigmaNemesis on December 2nd, 2008 at 5:34 pm said:

“The level moderation process is something we’re continually improving. The small percentage of levels moderated have been done so after the community has reported them using the Good Grief tool. We never moderate levels that have not been reported in this way.”

If this is true, then gamers ruin crap for themselves.

I mean, WHY on G-d’s green earth, would you report some of the kick butt levels that are other game themed? Being if this “is” true.


27

+ inspace2020 on December 2nd, 2008 at 5:39 pm said:

Way to go MM on the updates….some of those guys in the forums were getting really restless…it started to scare me…lol

Also thanks for noticing my level on the forums…I’ve never thought that was an “easy in” for my which is why I keep updating my level.

LBC1 – The History of Playstation
http://www.youtube.com/watch?v=LPEslqlN5vw


28

+ Netweb on December 2nd, 2008 at 5:40 pm said:

For when Lara Croft sackgirl?
For when Liquids?


29

+ DARK_JAK_911 on December 2nd, 2008 at 5:44 pm said:

I’m fed up with all of this ‘eavaluating if such a unique item is appropriate for our PS Store.’ Why would it not be appropriate? It’s on every other PS Store except the US Store. How long does it take to ‘evaluate’ a t-shirt that we were PROMISED for buying the game the first week. LittleBigPlanet is a great game and everything, but you, MediaMolecule, are really lacking behind to keep your word. The servers are still terrible. The Play, Create, and Share scores never update and always stay at 0, and the online is terribly laggy. This game has a long way to go before I can even consider it being ‘improved.’


30

+ drdre74 on December 2nd, 2008 at 5:49 pm said:

will you ever add a perspective fix or assign it to a button or something? I can’t count how many times i’ve died thinking i was behind a object and wasn’t or couldn’t get the sackboy to jump perspective because of the angle of the camera. Also have you ever thought about making tag team moves? like say being able to help someone up higher or jump of their backs lol!


31

+ HEYFACE on December 2nd, 2008 at 6:00 pm said:

less talk less moderation more action


32

+ Lord_Von_Punx on December 2nd, 2008 at 6:03 pm said:

Hey i got an idea for you guys, you

you know how we can take pics in game

well how about the ablity to record in game

footage for example make some kind of cop

chase or something record it and make a

tv and sticky it to it to make it look like a

sackboy movie .. and to export pics and

video to ps3 harddrive alsoo input pics

importing from sd or flash drive ect..


33

+ photomaster94 on December 2nd, 2008 at 6:04 pm said:

hey love the game! will we be seeing a LBP insomniac pack around xmass time because i want one! not ready to drop $2 on just the chimera but if we got an insomniac made level or 2 some good costumes, ie ratchet complete with a wrench ears and clank back pack. maybe captian quark i would buy it in a second


34

+ Daver on December 2nd, 2008 at 6:05 pm said:

I dont know why the creation of level with others sackboys is not available by now, what happened?
Secondly, why are you charging that much for only costumes,im not cheap its just that it seems a lot for something you can only wear 1 at a time.

I enjoy the game anyway, got my platinum last week


35

+ digplans on December 2nd, 2008 at 6:06 pm said:

See, I appreciate that you’re aware of the search problems with LBP, but please do not refer me too “Top 10 Lists”, because I have done this and to my great disappointment could not for the life of me FIND the levels using you’re poorly made search engine. So it’s not at all a short term solution. You really dropped the ball on that one.


36

+ rockond on December 2nd, 2008 at 6:11 pm said:

My level voodoo is being moderated and there is nothing bad in it. It breaks no copyright stuff and definitly is not offensive, I have no idea why someone would grief it. Also my friends level from DAbsinthe is being moderated and same thing nothing bad in it. Don’t know why either of our levels have been locked for like a week. Please view them yourselves and then unlock please =)


37

+ CheesePie13 on December 2nd, 2008 at 6:16 pm said:

Hey fist i want to say that LBP is amazing. There’s a few things i want to say:

1. I don’t think you should make us pay for costumes. I like how you have free ones but i think they all should be free. It doesn’t really change the game at all so why should we pay for it.

2. I heard rummurs that we will soon have the ability to import pictures from our ps3 to use as sticker. I really hope this is true and u should definitely make that come out as soon as possible.

3. MM levels are amazing and i heard a lot of the levels didn’t make it on the disk so… i think you should make a media molecule ps3 account and come out with new levels each week or something like that. And you could hide the costumes you put out each week in the levels! That would be awsome!

4. Those ads on the MM website that you said you will be putting online… are ever gonna put them online?

5. You should definitely add a better search feature.

6. Keep up the good work and Make LBP last forever with tones more DLC!

Thanks for readin this, I hpoe you consider my suggestions.

CheesePie13 :)

(NOT cheese”cake!!!!!!!”)

Well i hope you read this


    Mark Valledor's Avatar

     

    + Mark Valledor on December 2nd, 2008 at 10:30 pm said:

    Consider your suggestions read.

    Thanks.


38

+ twiskck on December 2nd, 2008 at 6:22 pm said:

i’ve been thinking and ive made a couple levels and thought that it might be useful to have new fuctions or materials availible later as a patch, you’ve probly already thought of this but i thought i mention incase something like magnets, or electro magnets for use in the game, think about it! floating cars! idk thought id give you my 2 cents


39

+ Amnesia on December 2nd, 2008 at 6:23 pm said:

Well, unlike some others, I think it makes perfect sense to charge for DLC. That gives Mm incentive to keep creating costumes, etc that people will pay for.

I don’t understand comments like “if you keep charging for DLC then I’ll stop playing the game”—that doesn’t make sense. If you don’t want the DLC, then don’t pay for it. It’s not required.

On the other hand, I’m a little confused by the Week 1 Shirt answer. After selling it in other areas, you then wonder if it makes sense to sell it? Why? If you want to make something extra special that can’t be bought, then fine. But give those of us in NA the same opportunty to get that shirt as other regions’ players.


40

+ Genio 16 on December 2nd, 2008 at 6:28 pm said:

(= PLEASE PUT 2 COSTUMES FOR FREE DOWNLOAD =)


41

+ AlexD164 on December 2nd, 2008 at 6:29 pm said:

My question is.
What gave you the idea to create Little Big planet?

And

Will there be chirstmas DLC?


42

+ redshoepaul on December 2nd, 2008 at 6:33 pm said:

Definitely wanting some rare promotional shirt. :P


43

+ darthlego on December 2nd, 2008 at 6:50 pm said:

I do hope that Mm will give us the week one T-shirt that they said they would. It is unfair that it is impossible to have a complete costume collection because of something as silly as area exclusives.


44

+ nathan118 on December 2nd, 2008 at 7:00 pm said:

How about improving the way levels are viewed? Why do I have to look at levels sprawled out on a map in no meaningful way? Why isn’t there a list view? A star rating view? Why can’t I search by psn name (when you do it often gives results from map levels or other psn names that are similar)? Why can’t I play levels randomly (quick play) but without joining people onine?


45

+ darthlego on December 2nd, 2008 at 7:01 pm said:

I think the DLC is just fine the way it is.

When will you be able to import images without the PS Eye?


46

+ kaoskrayola on December 2nd, 2008 at 7:09 pm said:

So now we wont get the 1st week t-shirt, nice one MM.


47

+ matheaks on December 2nd, 2008 at 7:10 pm said:

This is great! Keep it up!
LBP is amazing
I love the t-shirt ideas!

I agree that the DLC prices are too high..


48

+ shaneosan on December 2nd, 2008 at 7:25 pm said:

Love the game. I have no problem paying for DLC (I have everything you have offered so far) and I dont think the cost is too high considering you provide DLC for free as well. I also do not have an issue with moderation (only because it has not effected me… yet) but I am generally against censorship but also understand your position.

BUT… week 1 t-shirt… really… why dont you just give the money back to the people that bought it… access the servers to find out the users that played it in the first week… email them with a code and say a big “thank you very much for being week 1 supporters… we dont know what we were thinking asking for money for this… our bad.”


49

+ shaneosan on December 2nd, 2008 at 7:28 pm said:

@45 I would LOVE to see this happen too…


50

+ Hershy999 on December 2nd, 2008 at 7:28 pm said:

It’s great your working on the game’s functionality, but $2 is too much for a costume, let alone $5, even if it’s a rare item. It shouldn’t be called a day 1 costume anyway cause it’s been weeks after launch.
I still love this game though.


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