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“SACK IT TO ME”…Weekly Answers to the LBP Community’s Questions

Mark Valledor's Avatar + Posted by Mark Valledor on Dec 02, 2008 // Marketing Manager, SCEA

Over the past weeks, we’ve been reading lots of forum posts, comments to blog posts and news posts and even heard questions coming into our consumer services hotlines. To better serve the community, we’ve decided to provide a weekly update on the hot topics and answer the burning questions you all have.

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First off, wanted to introduce “Sam_Protagonist” to everyone. He’s our global community manager for LittleBigPlanet and our eyes and ears for all things community. You can find him interacting on the EU and US forums providing updates to the community. Keep a look out for his forum posts and occasional LBP News Site posts for the latest updates.

So for our first installment of ‘SACK IT TO ME’ – we’ve decided to summarize some of the major topics the community wants answered…

Moderation
The level moderation process is something we’re continually improving. The small percentage of levels moderated have been done so after the community has reported them using the Good Grief tool. We never moderate levels that have not been reported in this way. The vast majority of moderated levels were due to offensive material, however we are evolving the way moderation happens to ensure that creators are made aware of why their level was blocked. More to come shortly.

Servers
We hope you’ve noticed that over the past few weeks, we’ve been working away and our servers are now much improved – from the updated scoreboards to the connection speeds. Just know we’re constantly looking to improve the experience and your feedback has been very helpful. Additionally, below are a few online stats for your viewing pleasure:

  • # of user generated (UG) levels = 177,657
  • # of comments = 1,093,491
  • # of times Story levels have been played online = 36,661,881
  • # of times UG levels have been played online = 22,463,892
  • # of levels played online = 59,125,403

Play Create Share stats & Search Functionality
Now that the servers are stable, we’ll continue to improve the “Share” experience. We’ve heard your requests to get better search functionality to find levels and getting the PLAY, CREATE, SHARE stats up and running on the Info Moon and have put this on the top of our list. So stay tuned for a few announcements

In the meantime, there are a few ‘other’ ways to find some cool levels:

LittleBigChallenge: PS3 Second Anniversary Updates
We’ve been excited to see all the posted “LBC1″ level submissions for our first in-game LittleBigChallenge, so much that we wanted to share a few of the ones that caught our eye. After reading the forums, looks like we struck a nerve with a few of you thinking these updates are unfair publicity to the selected. Wanted to re-assure you that our intention to highlight a few of these levels, is to celebrate the creation of a variety of levels from a variety of creators – NOT to indicate any frontrunners or winners. Judging is completely separate from these updates and the evaluation of these levels will take into consideration a creators creativity, game design, innovation, use of tools, etc – NOT just “hearts” and “plays”.

As an insight to the evaluation process, we plan to first collect the formal e-mail submissions, list out the levels w/ various stats (on the server side), then have our judges spend a few days to play thru and judge levels and award the top 5 creators for this challenge.

Also, check back on Friday where we’ll list out the submissions-to-date, so you can spend the weekend playing the Challenge levels.

Day 1 T-shirt
Finally, some of you are wondering what happened to the Day 1 T-Shirt mentioned in the past. This was available in other countries for (equivalent of) $4.99, but we decided to hold back its availability in North America as we evaluate if such a unique item (RARE + $4.99 + time-based) is appropriate for our PS Store. There may be other RARE items like this in the future, so check back on future DLC announcements.

… We hope this answers your current batch of questions. Comment away below and let us know what else questions you want answered for next weeks batch…

//Add Your Own

158 Comments   51 Replies

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201

+ teh_g33k on December 9th, 2008 at 1:10 pm said:

Great. Check out my Firewalker level. I love it. I figured it was too short, so I’ve been adding a huge section (even more unique and inventive than the first part) after the previous level end. Wait right before the level end and look for the lift that’ll take you over the level end to see the new stuff. Feedback’s always appreciated, and thanks again for the responses.

Oh, and is there any word on the next installment of “sack it to me”?


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    + efong on December 10th, 2008 at 1:37 pm said:

    It\’s already up :)


202

+ Shrineart on December 9th, 2008 at 2:09 pm said:

THIS IS THE HUSBAND OF SHRINEART.

She left a very lengthy quad post on the previous page, and I think it would be nice if you just addressed parts of it here. Otherwise, my question.

Rumor has it that the work to be done on the sequel and on DLC has been slowing progress on the fixing of things such as the moderation system and search.

Is this true?

And to further comment, my level is still down, with no way of contact or knowing what is being done or why it is the way it is. The question is not *is* this problem going to be resolved. The question is *how* is this going to be resolved?

Unfortunatley, the popular answer is “We can’t say that….let’s talk about DLC!”

I really believe that this COULD have been the next Ocarina of Time, Halo, or Tetris. Too bad the opening problems have taken it from system seller to above average holiday title. Don’t regret it too long though…


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    + efong on December 10th, 2008 at 1:47 pm said:

    DLC is not slowing progress on fixes (as far as I know). Development of new content uses existing tools (which occupies the time of artist and designers) where bug fixing requires the help of the programmers, QA, Online Support, etc. What\’s this talk of a sequal? Was something announced that I didn\’t hear about? ;)

    Can you edit your level if you disconnect to the PSN? This problem will hopefully be fixed in the next patch (but please don\’t hold me to this or I will banned from posting here).


203

+ Agapetos on December 9th, 2008 at 2:55 pm said:

oooh i want a rubber chicken in LBP like the wooden sword and the frying pan and the little sackboy, everybody would love to smack people around with a rubber chicken :P at-least i would hehe.


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    + efong on December 10th, 2008 at 1:47 pm said:

    Lol, love that idea… I\’ll see what we can do :)


204

+ ravencrow on December 9th, 2008 at 3:51 pm said:

i left a comment right after the testing one but it not here . so i well do it again . i just go to internet search on my ps3 . to get here to leave my comment not 100% on what you mean by what browser or version but that all i do to get here .


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    + efong on December 10th, 2008 at 1:53 pm said:

    Oh, you\’re using the PS3 to post here? I\’m not sure the PS3 browser is 100% compatible with the blog…


205

+ ravencrow on December 9th, 2008 at 4:05 pm said:

PS. i also made a LBC1 lvl and sent e-mail like MM said but didn’t see it on your submitted lvl . my PSN-ID is ( icecold101to10th) and my lvl is (playstation3 coming home) thanks!!! even if i don’t get submitted i still love this game.


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    + efong on December 10th, 2008 at 1:54 pm said:

    I think you have to name your level LBC1 (but I could be wrong).

    Thanks,
    -E


206

+ Agapetos on December 10th, 2008 at 5:31 am said:

hey hey :D
i have gotten alot of questions about why lbp lags from friends of mine, and i usually experience it the days before DLC lunch, is there any connection here, is there prepping of server for DLC, and is there any special router port that should be open, and what port is LBP running on?

love the blog . keep up the good work
Cheers :D


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    + efong on December 10th, 2008 at 2:05 pm said:

    I know I had to open certain ports at home, but don\’t recall which off hand (I actually just DMZ\’d my PS3). Something just blew up and have to deal with that right now, but will try and get back to you before the weekend :(

    Thanks,
    -E


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207

+ Eric Fong on December 10th, 2008 at 1:35 pm said:

Yup, in some instances, all three regions that have to review content. I’m trying to have our guys in Online Support look up the status of your level, but as you can imagine, they have their hands full :(

Sorry for the wait,
-E


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    + efong on December 10th, 2008 at 1:36 pm said:

    Ack… was suppose to reply, not post a new message…


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208

+ Eric Fong on December 10th, 2008 at 2:06 pm said:

FYI, I’ll probably be posting on the new “Sack-it-to-me” blog. Post there if you want a quicker response.

Thanks,
-E


209

+ Agapetos on December 12th, 2008 at 1:49 pm said:

efong replied on December 8, 2008 at 6:51 pm
I totally agree… again, trying to find out if these packs are exclusive or if they’re “embargoed” and can be made available to everyone at a later date.

have you found an answer yet? :D

and are we going to get an flashlight for sackboy for those dark community levels?

the other tread doenst seem to be any response on so im trying here again :D cheers :D


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