Mar 19 2009

PlayStation Store Status Update

+ Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media

We’re aware that some of you may be experiencing difficulty accessing the PlayStation Store at this time. We have a dedicated team working on it now and will let you know as soon as things are back to normal for everyone, both here and on the PlayStation Twitter account. We thank you for your patience, and hope to have the Store up for everyone shortly.

UPDATE: The engineers have finished their maintenance, and applying the final tweaks. The Store should be functioning now as normal. Thanks again for your patience.

//Add Your Own

169 Comments 1 Reply

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+ wolverine81 on March 19th, 2009 at 7:28 pm said:

Thanks for the update!

+ Destiny89 on March 19th, 2009 at 7:28 pm said:

cool, thanks for the fast update.

+ Nukes on March 19th, 2009 at 7:29 pm said:

Cool, thanks for the heads up, altho I was able to queue up everything for download quick before I got the error so all is well in my case.

Btw can someone explain why since I linked my accounts on here it doesn’t show my PSN avatar image nor does it use my PSN name?

+ Jeff Rubenstein on March 19th, 2009 at 7:30 pm said:

I\’ll see if I can fix it for you.

+ tirminyl on March 19th, 2009 at 7:29 pm said:

Thanks for the update Patrick!

+ Vengeful-Chaos on March 19th, 2009 at 7:29 pm said:

I think we should all get a free game because this problem is OUTRAGEOUS!

Ok I lie no problems for me but still a free game would make my day/week/month/year/maybe lifetime.

+ ca36gtp on March 19th, 2009 at 7:29 pm said:

Hop to it, network peons! I need my Midnight Club DLC and I need to redeem my High Velocity Bowling voucher! TOIL, MINIONS!!

+ qoldfish on March 19th, 2009 at 7:31 pm said:

Thanks for keeping up updated :D

+ tsukasa1288 on March 19th, 2009 at 7:32 pm said:

Good timing on the update post, I was just wondering why the store wasn’t loading. Thanks for the heads up.

+ Sekoku on March 19th, 2009 at 7:32 pm said:

So, what is exactly the problem? Servers being hit hard or something?

I’m more curious about what the 8…. error means more than anything.

+ ShadyDa1NOnly on March 19th, 2009 at 7:34 pm said:

Sony are losting alot of money right now.

+ KSPRAYDAD on March 19th, 2009 at 7:38 pm said:

I bet Xi is gumming up the works.

+ KSPRAYDAD on March 19th, 2009 at 7:38 pm said:

@10…Um…that was random…why not help out and buy something then. :)

+ mixedkidbx on March 19th, 2009 at 7:39 pm said:

Hey Jeff

guess we put you guys to the test tonight with this update :D

MCLA for the win :D

+ TanZong on March 19th, 2009 at 7:39 pm said:

@ 10….”losting”??

Seriously?? You should spell check before you post. It might make you look slightly more intelligent, slightly.

I doubt Sony is really LOOSING much money right now. As I’m sure those that wanted to make a purchase, will surely make said purchase once the PS store is back up.

+ S-E-G on March 19th, 2009 at 7:39 pm said:

can’t complete a service?
shut it down!

Chef Ramsey

+ jakinov on March 19th, 2009 at 7:40 pm said:

Sony needs to fix it so we don’t have to install every little thing we download.

+ Carlos_Gabranth on March 19th, 2009 at 7:42 pm said:

I was also worried, thank you for explain the situation.

+ hobb123 on March 19th, 2009 at 7:42 pm said:

i hope it gets fixed i been waiting all all day so can download the new call of duty map pack i just got the money then when i wanted to go on to playstation store i couldn’t download it made me mad but lucky im not only one

+ Unknown_Hero on March 19th, 2009 at 7:43 pm said:

i guess the great update overloaded the sever :p

+ Jay0121 on March 19th, 2009 at 7:45 pm said:

I have to agree with you jakinov

+ safil on March 19th, 2009 at 7:47 pm said:

see, now thats what im talkin about. keeping us on point about whats going on and fast too. much respect!!! and Jeff, i like it how u personally handled that guys issue about the login, shows us who really cares and that are voices are being heard…

+ Zookey on March 19th, 2009 at 7:48 pm said:

Thanks for the update :-) I thought something was wrong with my PSP and PS3 and panicked! Thank God LOL!

+ VT_Brian on March 19th, 2009 at 7:50 pm said:

@ 14…”LOOSING”??

Seriously?? You should spell check before you post. It might make you look slightly more intelligent.

+ Dramlek on March 19th, 2009 at 7:53 pm said:

Thanks for the update, hope everything gets sorted out quickly. Actually, I was able to buy the CoD: WaW map pack a few minutes ago before the store dropped my connection. I still want to get the FIFA ’09 add-on and the Red Alert demo. Guess I’ll have to wait while my 702 MB map pack slowly downloads…. :S

+ gap-pounder on March 19th, 2009 at 7:53 pm said:

The psn store confirmed my purchase of the waw dlc and before it started downloading I got a server error. Now the only option is for me to preview it. How do I get my download without getting ripped off?

+ Hizke on March 19th, 2009 at 7:53 pm said:

@23
HA you beat me to it.

The internet makes me so sad sometimes. “LOSING”! “LOSING”!!

+ JKC31 on March 19th, 2009 at 7:54 pm said:

I got the same error this morning at about 5AM est.

+ srinuv on March 19th, 2009 at 7:54 pm said:

thanks for the update..

+ ToRllQue on March 19th, 2009 at 7:56 pm said:

Thank you for the update! :)

+ Jetup on March 19th, 2009 at 7:56 pm said:

Thank you Patrick!
BTW whats the twitter page?

+ digplans on March 19th, 2009 at 7:56 pm said:

Wow, thanks for the update :)

+ ShadowTalyis on March 19th, 2009 at 7:56 pm said:

oh man i wanting to download Red Alert 3 Demo man im bummed, but dont worry Sony i dont hate you actually i think i love you Sony, yes thats it i love Sony yes hahaha I LOVE SONY tee hee. lol jk sorry Good Work Sony!

+ VT_Brian on March 19th, 2009 at 7:57 pm said:

@26
I wouldn’t normally care about spelling, but since he was criticizing the other guy about it, it was too good to pass up.

+ xxginwolfxx on March 19th, 2009 at 7:57 pm said:

how long is this error going to take?

+ marshel7 on March 19th, 2009 at 8:00 pm said:

can someone tell me why things take so long to download to my ps3, like the red alert 3 demo, when i have 100% connection just looking for answer

+ gmk218 on March 19th, 2009 at 8:00 pm said:

thanx for the update i was sure that u were working on it thnx again ill just try again later

+ Lou-igi on March 19th, 2009 at 8:01 pm said:

Thanks for the info. You guys do a great job keeping us up to date.

+ Brandon_2535 on March 19th, 2009 at 8:01 pm said:

Yeah, our download speeds aren’t that great. They are awesome for the PSN being free, I just wish our speeds were like 360′s speeds. And I’m a PS3 fanboy, so it takes a lot of effort to say that.

+ TanZong on March 19th, 2009 at 8:01 pm said:

@23, 26, & 33

LOL!!! Guess that’s what I get. I’m not usually one to point that out either. Maybe I should refrain in the future….

+ mgrantz on March 19th, 2009 at 8:04 pm said:

Thanks for the update. I was able to quickly initiate the Red Alert 3 Demo earlier b/w the errors. That d/l is almost done!

+ WINNERS_CIRCLE24 on March 19th, 2009 at 8:04 pm said:

ps store down?

+ mkis0077 on March 19th, 2009 at 8:04 pm said:

fast acting..thanks..i was able to que up the cc-ra and some vids then i got timed out… good to know u act fast

+ CitizenInsane27 on March 19th, 2009 at 8:04 pm said:

Thanks for the update Patrick, hopefully it doesn’t take too long to get all that stuff back up and running. I was totally ready to buy the Smack Pack for Pain too!

+ VT_Brian on March 19th, 2009 at 8:05 pm said:

@39 It’s all in good fun….I think :)

+ CitizenInsane27 on March 19th, 2009 at 8:05 pm said:

@WINNERS_CIRCLE24

Did you even look at the post? Come on now guy, it’s not that long…