Update on PS3 Firmware 3.00

1,210 0

SCEA is aware of reports that PS3 owners are experiencing isolated issues with their PS3 system since installing the most recent system software update (v3.00). Rest assured that we are looking into the matter and will provide an update here as soon as possible. We apologize for any inconvenience, as it’s our mission to deliver the best consumer experience on all PlayStation platforms.

Comments are closed.

1,210 Comments

  • AHAHHAHAHAHAHAHAAHAH!! Nice one! That may be a possibility.

  • Dear Sony
    Why should I pay 150 for a faulty firmware 3.0 update that makes my ps3 freeze
    you talk about loving your customers yeah thats loving your customers making them pay 150 for your massive 3.0 failure just give us news on when the next update is
    we made you billions of dollars over the years either fix our systems for free or roll back to 2.8 or give a new update or maybe the ps3 nation needs to call the fcc or are local congressmen

  • did the firmware need updating in the first place? the updates are all superficial and bogged down the system even more. revert back to the previous version. don’t tell me that this is an isolated issue. judging from the comments here on and the net, it’s far from isolated. don’t downplay the issues. fix it and fix it fast. the network issues and controller lockups. come on, sony! if this is not fixed today, expect the calls and complaints to follow.

  • N0w you are talking and taking steps to look at my ps3.I been waiting from Aug 28-09 when i called about this problem.How ever i’m wait for the box to ship it back to you.I hop it won’t belong.The last people i talk to were more helpful than ever.My thank gose to them.these are the people you need to keep.look at my calls to sony.I’ll still check my system everday.Hopping it work.Sony just talk to people.We are more under standing.Other than your taking pionts.Get sum up date like your repair dept dose.P.S.thanks again to those who help me.Hope other will be help in sum why.

  • I’d say that Sony has stopped viewing this thread people… My suggestion is to post your complaints on all their latest blogs/news posts. As this issue seems to be closed off to ears and eyes. I will be contacting all my local news and current affairs as this is far from an isolated issue.

  • all right guys, I just talked to a very nice guy in the tech support and he walked me thru a reset up that he said should fix the problems. I will be playing later tonight and will let you know if my game freezing has ended.

  • Gamerdude9000,don’t be so hateful.At lease see if they will respone.To other like me maybe if you try calling again you see there trying.And then let us no.I;ll be waiting for your feed back.

  • I agree with the many, many, many comments about the new format since 3.0, I hate it.

    However I can put up with the sparkles and the fonts and the friends list etc etc, what I CAN NOT put up with is my game freezing and once it does my BR drive being toast, no games, no DVDs nada.

    I found that backing up, restoring defaults, and then restoring from the backup allows me to play disks again, BUT only until a game freezes (which is after about 30 minutes since 3.0) and then I’m back to having a nice shiny black ornanment on my TV stand.

    Call me lazy or impatient if you want, but backing up and restoring every 30 minutes or so of game play is to much like hard work.

    Don’t suppose anyone has a better fix for this issue by any chance (SONY this means you).

  • my friend got the yellow light from a virus while playing gta 4 online,after the update.

  • Still haven’t fixed Uncharted unbelievable.

  • FIX UNCHARTED SONY GOD DAMMIT!!!!

    THIS IS INSANE WHY IS THIS TAKING THEM SO LONG??

    I JUST BOUGHT UNCHARTED LAST WEEK AND WAS SO PUMPED UP TO PLAY IT AND I FIND OUT THAT SONY ****ED UP THIER OWN SYSTEM SO THE GAME KEEPS CRASHING!!!!!!!

    IF THE XBOX HAD THIS PROBLEM THEY WOULD FIX IT IN ONE DAY AT THE MOST!!!!!!!!!!!!!!!!!!!!!!!

  • FIX UNCHARTED RIGHT NOW SONY IM NOT PLAYING ANYMORE!!!!!!!!!!

    ITS BEEN OVER A WEEK AND STILL NOTHING!

  • Sony:

    Could you please provide your dedicated user group with another update as to the status of the fix for Uncharted and any other games/accessories that have been affected by the firmware (v3.0) update. We appreciate Mr. Seybold’s update on Sept 4th to notify us that SCEA is aware of the problem. However, as it has almost been 10 days since that last update, I am sure that many of us are wondering when we can expect this issue to be fixed. Uncharted is a fantastic game and this issue is preventing a large amount of people from enjoying that game.

    Please provide an update on the situation as soon as possible. Thank you.

  • this is odd,
    the funy thing is that i am in Australia ok,
    now the 3.0 update has stuffed me from actually updating
    i get 52% of the way and then i get an error code 8002f997
    the thing is my console still works but i can’t play online.

    now if everyone says where they are from we might be able to help sony work out if the update i affecting different platform worldwide
    As it seems we are all getting errors but…are they all different if so why
    same update
    should be same problem.

  • ya, update 3.00 turned my sony playstation, into a sony storestation…

  • Ever since I installed the firmware, my drake’s fortune game crashes all the time. It’s becoming real annoying. Also, I wish I could install these games directly to hard drive and run them from there like my xbox 360

  • Help!!
    And how about inFamous? I was just playing this game, and all of the sudden the character got frozen in the middle of the jump, although I could move the camera around and the rest of the environment was playing fine. Then, I tryed to quit the game, and the PS3 game me three short beeps and was unable to shut down until i continuoulsy pressed the power button.
    any ideias of what could be happening?

  • I just want to throw another user into the hat who has had his PS3 stop reading discs. This really makes me unhappy. I had just got Beatles: Rock Band on Friday and when I went to start it, it went to a black screen and never returned. When I rebooted, no discs were readable.

    Sony, we NEED an update on this. Tell us what you are doing. Are you looking into this? Or are you trying to sweep it under a rug? At the very least, please give us the previous firmware update so we can go back to playing things.

  • HELP!!!!!!!
    I had updated my playstation and it was fine for a while. Then just yesterday, it wont turn on. I press the on button and and it just turns yellow and turns back off.
    Is this because of the 3.0 update?

  • Hopefully when Uncharted 2 comes out there wont be the same freezing issue that the original Uncharted game is having due to fw: 3.0.

  • Still no word on a solution? Just a ‘We’re Working on it?’ from the blog? This is insane. I’m calling tech support and demanding they find a way to revert me back to firmware 2.8. It looks better, and it doesn’t crash my favorite games. What the heck, Sony? Did you playtest this update? AT ALL? What a great way to win new users over. Let’s release new hardware at a lower price, then paralyze it with a broken firmware update. Yayyyyyyy.

  • I’m having issues with my USB peripherals ever since the 3.0 FW. My SOCOM USB headset goes on and off randomly and my USB keyboard was acting weird last night.

    Of course, when I got my new PS3 slim out of the box and went to charge up the controller, I got it fully charged and then the controller wouldn’t synch at first.

    But that’s a wholly different issue. I just hope that the USB to mini USB cable for charging the controller doesn’t start acting weird like the other USB items or I’ll have to switch to charging my controller in some other way.

  • For some reason all my posts are being moderated? Nice one Sony, silence your customers!

    If anyone knows a way of backdating can you post it?

  • I was reluctant to upgrade…but looking through most posts I thought I’d give it a shot anyway…what a mistake. The “sparkles” are a unique touch for cosmetics, but the functionality leaves something to be desired!

    My biggest gripe is the music player and I’ve seen several other people post problems about it. I hate that it’s an exclusive app that can’t run concurrently with other activities like it used to – it’s probably the thing I used the most on the PS3. “Do I wish to stop playback?”. Eff no, keep playing while I do what I’m doing! I’ve also always been streaming wirelessly from by media center PC for music and movies – saves the hassle of transferring files, but now my music is constantly skipping, which it has never done before.

    As the forum seems to indicate, no one likes an “update” that is a total downgrade…looks pretty, but stops serving its purpose.

  • Since I updated to the 3.0 firmware, my PS3 works great except for playing movies and playing games…I also have problems with the controller! I can’t seem to play a single game now. When will Sony sort this mess??????????!!!!

  • SONY, FIX UNCHARTED PLEASE

  • 3.0 firmware had rendured my ps3 useless.
    Now my streaming media keeps pausing.
    Once playing music I cannot continue to navigate the menu system.
    NFS undercover will not longer display, I can hear the game running but cannot see anything.
    This update is a nightmare and I need to roll back to 2.8 if I want to use it again!

  • Since the ps3 update 3.0 all my games, bar far cry 2, and the dlc battlefield 1943 have froze after less than 10 mins into the game. just bought gh5 the other and can’t play it, total gutted.

    Fix this ASAP plz, i don’t care about the aesthetic thing i just wanna play games!!!

    Also its a ps3 40Gb if that makes any difference to anything or helps.

  • How much longer am I going to have to wait to be able to play Uncharted? A couple days, a week, a month, never? Why is this taking so long and what kind of warrenty extension are you going to give PS3 owners for making their PS3’s unplayable? I’m laughing at your superior hardware.

  • When I called tech support told me that the 3.0 update had nothing to do with my games not loading & I need to send it in and pay 150.00 to have it fixed! wow im glad I dropped 600.00 for this console. Worked fine before I updated! Bad luck I guess…

  • Has any one tryed restoring there system yet???

  • i cant believe sony is doing this this is an obvious problem i have never had any problems with any of my sony stuff. I have a 40gb and never had any issues and now i updated and i cant play anything. I really hope this wasnt a ploy to get people to buy a slim.

  • FIX UNCHARTED!!!! I just bought the game to use on my new ps3 because it was one of the few good games that xbox doesnt have and it doesn’t even work! Going back to 360. U suck

  • I tried the system restore i didn’t fix it at all. shallow don’t believe sony tech support they just want to make money . i have the same problem it was working fine and then it started freezing my games and blu-ray just wait for the update. unless u want to play $150

  • shallowpoint.

    Once my system (40GB) stopped reading disks (DVD and Blue Ray) I did a full PS3 restore, this worked for a while, but then my game froze again and once again my system stopped reading any disks, another restore fixed it again, but then my game froze yet again and stopped reading disks once more, this time however after a restore my system can only seem to read DVDs and not Blue Ray. Looking around the ‘net it looks like my Blue Ray lens might be fried and need replacing. I am reluctant to do that however as I am concerned that it might have been 3.0 that triggered all this in the first place, I don’t want to repair the Blue Ray only for 3.0 to fry it again (if that is indeed the cause).

    Can anyone confirm or deny (I don’t mind which) that 3.0 could not possibly have been the root cause of my possible Blue Ray hardware failure.

  • All I know is that a lot of people have the same problem with games freezing and been posting it. I really don’t think every ps3 owner having the same problem has ruined there blu-Ray lens because everyone got this problem after th update. The only thing that is working for me is DVDs and ps2 games. Hopefully the update fixes the ps3 and blu-Ray from freezing

  • Is anyone else not able to sign into the network with their ps3? Mine was working fine the morning but now it won’t let me and my internet is obviously up or i wouldn’t be able to leave this message…..

  • Ill give it tell next week thanks for the input!!! would love 2 finish batman…

  • I primarily use my PS3 for Blu-ray and as a Media Centre, and unfortunately the 3.00 upgrade is a step backwards in functionality. For instance:

    1. Why can’t I hit the PS button and browse other music while I’m listening to a track. Why am I forced to quit

    2. Likewise, why can’t I listen to music and browse the Internet?

    3. Why is there what seems like a 2 second delay when I select a music track before I play it? Is it just for the special effects? It seems like the damn thing is broken when it takes that long.

    4. Why to the other tracks disappear after I hover over a track for a while? That is truly ridiculous. Do other links disappear off a web page after I hover for a second? No. No one expects this as default functionality.

    5. What happened to the attractive orb-planet thing which indicated the PS was busy. Now we have an ugly clock that switches between being a clock, and a busy signal. Ridiculous.

    There are plenty of features that could be developed for the PS3, and these are just annoyances which I wish I could hack back to the 2.80 firmware. Makes me want something better.

  • Had my system for about 6mo.now.Call sony on 8/28/09 Trying to get online.PAID!!people to look into it.turn on my system everday,tv stay black,wont read games,can’t play can’t play.freezing up.error code 80031606.these thing happen after the update.SCEA IF U SAY IT WASN’T THE UP DATE.THEN WHAT!!!!!!!!!!.Everone can’t have the same problem at once.SOMETHING DOSEN’T SMELL RIGTH!!!!!.you can say what you want.To save sony ass.We no better that.Stop hidding behide 3.0 update.it crap and you no it!!. fix,fix,fix sooon and i do have my check to back up were i got my system.

  • im glad to hear that something is being done about v 3.0. i have a 4th generation 80gb PS3 and ever since i downloaded the update i havent been able to play my classic ps2 games or watch dvd movies. it worked fine before the update so i dont believe that it needs servicing..hopefully my hunch is correct cuz i dont have the $149 + to get it repaired

  • What’s being done?

  • I have 5 games and I’m up to 3 of 5 games not operating properly.
    1. Uncharted – will not load to even start a game

    2. Little Big Planet (GOTY edition) – pauses every 30 or so secs with music that skips and repeats.

    3. Batman AA – music skips and repeats, pauses after scenes, locks up with a corrupted file at the end of the first stage.

    Whatever happened to

  • Trading everything in for an xbox 360 (if the stores honor the return policies). The xbox 360 is much more reliable. You can actually buy a game and have complete assurance that it will work when you insert the disk. I’m tired of spending $60 a pop and hoping (with crossed fingers) that it will load and be playable.

    New name for the playstation…wait for it…

    StopStation!

    I feel a little guilty about sticking the store with what appears to be a system wide problem.

    Sony, are your ears open…THIS IS NOT A SPORADIC NOR AN ISOLATED PROBLEM.

  • I just purchased the 160 gb PS3, and was forced to update to firmware 3.0, just so I can see what the online experience would be like. Now I can’t play any discs on it, so the three games I got with the bundle won’t work any more. I’m stuck with the demos from the PS store. Seriously disappointed…how soon before you fix this? I may have to return the system and stick with XB360, if not resolved soon.

  • Come On Sony…..
    Fall On Your Sword…
    Give Us Back 2.80….

  • Holy crap I just spent 20 minutes writing out a thoughtful argument about why I don’t like the new icons and ticker, but wordpress thinks my entry was too long so it was deleted.

    Please Sony, as a loyal customer, I ask you to give us an on/off switch. I don’t like the PS store icon in the game section, and I don’t like the PS store icon in the video section. I also don’t like the ticker following me wherever I go. I’m not dumb. I already knew where to look when I want to buy something. Don’t treat me like an idiot. That’s what Microsoft does.

  • dont you people do customer surveys? you know, ask what people dont like, jot it down on a piece of paper, and fix it?

    did ANYONE complain about not enough PS store icons? or the font being too small? or the absence of gaudy grey friend boxes?

    i highly doubt it.

    sparkles wasnt worth me downloading this mockery of the XMB.

  • I WANT MY 2.8

    REPOST THIS IF YOU WANT YOUR 2.8

  • I WANT MY 2.0

Please enter your date of birth.

Date of birth fields