Update on PS3 Firmware 3.00

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SCEA is aware of reports that PS3 owners are experiencing isolated issues with their PS3 system since installing the most recent system software update (v3.00). Rest assured that we are looking into the matter and will provide an update here as soon as possible. We apologize for any inconvenience, as it’s our mission to deliver the best consumer experience on all PlayStation platforms.

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1,210 Comments

  • 183 i can still surf the net while i listen to music weird..

  • And while you’re at it, how about you:

    1. Give me the option to control the size of the font and icons on the XMB
    2. Give me the option to turn on and off the extra store icons under “Game” and “Video”
    3. Allow me to turn the news ticker info at the top right of the screen on and off

    That would be awesome. (…and should have been options to begin with)

  • Any overheated ps3’s

  • 4 days? What were you doing for 4 days? No one has answered anything, this is almost as bad as the 2.4 firmware that started bricking people’s Ps3.

    You accessed the situation in 4 days, congrats. Let us know WHAT we should and SHOULDN’T do.

    Should we continue trying to play Uncharted despite the crashing? Is it harmful to the Ps3?

    FAILED TO ADDRESS ANYTHING. And guess what, FOUR DAYS LATE TOO. Ding ding ding ding.

  • @196:

    Premium Avatars are stuff for kids. I will not pay 2.99 for a useless image just to get rid of something that looks wrong by nature.

    You don’t fix design flaws by covering it with more crap.

    Fix it!

    You guys have the power of real time Gaussian blur at your finger tips, use it wisely and I’m sure you’ll have something that looks great. Glassy gray boxes are not the answer to anyones problems.

  • Thank you very much for the update. However, if you are releasing an update to fix this, please also include the option to remove the extra PSN store bags from the XMB. It is tacky and cluttered in comparison with 2.80.

    All the updates are fine and we appreciate the new changes, but please, please give us the option to turn them off.

  • Yeah, you should be aware of the millions of people unhappy with your firmware.

    Did you guys get wasted one night, write all your ideas on a bar napkin and then release 3.00?

    That is pretty much what it seems like you are doing. And that little contest you are holding, I could make firmware updates better than everyone at the team working at Sony.

  • @199 yeah mine did while watching qore

  • Im having a Download issue with my other account. First time it said 5 people have downloaded allready (never said that before update0 now an error pops up.

  • Good enough, were lucky were getting a answer at all.

  • I just played thru uncharted in it’s entirety, and not crashes or freezes.

  • Please Sony just let us have the options to make our XMB look as it used to before the update. I don’t want grey boxes around my friends, I don’t want huge fonts that hurt my eyes and I don’t want the PS Store all over the place. Otherwise the updated has been working great.

  • 3.0 did also have following problems that really needs to fix asap:

    * Cross game voice chat
    * In Game music
    * Party Mode
    * A web browser that can be used. Right know it is a complete joke. Get Google Chrome or firefox NOW!

    But I guess SONY and PSN team think it is ok to be totally demolished by XBL….

  • We only need one PS store icon. there are 3, i notice that one for the video one under game and directly to the store. You can keep the video one, but i recomemd changing the name from PS store the Video store, and use a different icon. But either way taake it of. lol
    i don’t know the other issue people are having i just have a dl error wen i try to download from my other account.

  • Thanks for the acknowledgement. I appreciate what you guys do. You probably need to hear that after all of constant whining the past week. Some of the criticisms are valid, but people can go about things in a more thoughtful way. Hopefully everything will be ironed out soon.

  • And change the font back. Why is there grayboxes in the first place? If you are going to do something with it, tell us. If your not then that was pointless. I like how it looks but its kind of ugly at the same time. Will there be stuff inside of them?

  • @206 They’re only responding because they have to.

  • yeah 2.80 was better looking
    i say you keep everything that youve done but let us choose the things we want to have on.
    and how come i cant turn off that update box on the upper right hand corner
    please revert back to the older update format please i implore you!!!
    and what happened to the warm up sound!
    i loved that sound when i turned it on!!

  • The only issue I have seen (and I’m not sure it’s even an issue) is that the new little ‘mail’ symbol on the top right of the screen does not display how many new messages I have.

    I assume that is the point of it, either a numerical value or it flashing to tell me i have a new message or something. It can’t be meant to just sit there doing nothing, can it?

  • So far, I’ve had no technical issues with the new FW. My system and games are noticeably smoother than ever. And I’m just recently getting into the online game and I’ve not had any issues. Lucky me. :)

    But, although I hate to whine, I must now join the hundreds of other comments here.

    I’ve had my PS3 since launch. And while I’ve only had 3.0 for a couple of days, I’m nostalgic. I miss the *now* old-school boot up and XMB. Sure, it’s a nice change for new PS3 buyers, mostly those who have the new Slim… But these cosmetic changes are completely unnecessary for the people who have had their monster systems for a long time. Is there any way you can bring it back to the way it was before 3.0? I miss it. :(

  • No problems with 3.00. Thx.

  • Yeah! it’s frustating, my router now resets every time I turn on my PS3 80GB Motorstorm
    :(

  • Dont you mean it’s our mission to deliver the most advertising on the XMB possible and also create dynamic themes so that we can charge another 2.99$ for them……..great work, oh by the way, COD5 is also crashing regularly after FW3.0.

  • That’s great you guys are fixing the bugs and problems… but what about the rest? I want my old XMB back. The huge text/icons and beyond ugly friends list is beyond horrible. I don’t really mind the ticker or extra PSN store links as you guys need to advertise since the PSN is free… but the bigger text/font is the worst for me. Makes my HDTV look like it’s running in 480p. I want my smaller text back!

    Also, the disappearing menu items after briefly pausing on them is beyond annoying.

    Please give us a option to enable/disable these things! That is all you have to do and I will be 110% satisfied!

  • i hope sony get rid pf the grey thing on the friend list and plz plz sony make whats new section for all country/region plz plz plz

  • @179: I’ve did noticed that annoying thing of lists simply vanishing once you pause over something for a few seconds. But I guess that’s just another inconsistency of this Firmware.

    Because when you pause over any menu from the settings all the other items are simply “faded” (have their opacity changed to something like 10% or 20%) while in any other place it gets it’s opacity changed to 0% thus vanishing and forcing you to keep dancing with the remote.

    It’s indeed annoying but I think it’s just one of those things that went unnoticed and wasn’t really planned due to the rush, rush of getting it out for the Slim release.

    But there is no excuse for all the misalignment and wrong spacing of texts, icons and logos throughout the whole OS from the boot screen to the XMB.

  • Overall good update. The good. 1. Animated themes=bravo!, 2. Sparkles on the XMB=Sure why not?, 3. New video playback features=Awesome, 4. New startup sequence is nice with the new logo, but I really miss the old sound, 5. New avatars=Sure and I do know others do really want them, on this note when can I use my sackboy as my avatar *hint hint*, 6. Status bar=awesome (would be nicer design without the white border I think). 7. You fixed the battery meter coverup! 8. The absolute best thing you guys added is multi output for the audio! A++

  • well at least give us the stuff you said what would come in 3.00 like avatars and moving themes IN THE EU

  • Jus pathetic like always, we really don´t understand why.

    Why you release firmware updates with crappy useless features and bugs instead of features people are waiting for.

    SONY
    JUST
    DOES
    EVERYTHING
    WRONG

  • My works ok. All my past updates have been ok to.

  • Ok now the bad. My complaints are few, and small. Yay. 1. Must add a way to disable the ticker in the status bar, I like the status bar, but the ticker is driving me mad. 2. Please allow us to turn off the extra store icons etc. I promise you I will STILL shop at the PSN like I did before. I miss the simple clean XMB, it was a great simple design. 3. small design things like boxes and borders, friends list complaints etc. could use a cleanup. Again simple is good. And I would like an option to zoom back out on the XMB the way it used to be. 4. You broke Uncharted… I was going to buy that today, but why bother now? Ok now simple things I’d like to see. 1. Invisible option to sign in on PSN without friends list seeing you’re on for shopping PSN etc. 2. I’d love to have an option I could turn on to enable messages to display in entirety for 10 seconds or something. So I could read them in entirety without going to the XMB. Thanks Sony, and nice job all in all, just please let us opt out of the tickers and multiple store icons, this is by far my biggest complaint. NO MORE ADS EVERYWHERE ON MY PS3. Let me select my clean old fashioned XMB.

  • Thanks for the acknowledgement.
    I was 1/2 way thru BioShock but since the update have not been able to play as the game has become unresponsive.
    Hopefully, the fix is not too painful.

    tx
    CZR

  • glad to hear stuff is gettin fixed….

    any chance we get some ipod integration anytime soon? aka plug it in and we can browse the folders normally?

  • Please
    – DON´T Change back the font and icon size back to the way it was before. Its much more readable now

    – DON´T disable that gray box around our friends user name . Its much more readable now

  • Yeah, I’m experiencing problems too. It’s called lack of decent features.

    Oh BTW, please remove that awful gray bar behind the friends list members.

  • Change the FONT and ICON SIZE back to how it used to be, and get rid of those UGLY grey boxes in the friends list!!!

    What were you guys thinking?? And where are the avatars Eric Lempel was boasting about in his last video??!!!

  • SYSTEM LOCKS UP COMPLETELY!!!! No way out except to eject game disc and turn system off. (Uncharted Drake’s Fortune)

  • SMALLER FONTS !!!!!!!!!!

    Thanks

    (.*.) Floppy72

  • Hey Patrick i got an error messsge jus now wen i tired 2 access whats new it says 8071053D it wont let me in

  • Aside all the design failures, COD WaW takes twice the time to start, haven’t tested with other games yet. First time I thought it had locked since now all I get is a black screen until something actually happens.

  • @ 230 OMG its bout time i found sum that appreciates the XMB chznge!!

  • The million dollar question is…

    Will you fix the friends list, the massive amount of store icons, and the fricken ticker??

  • @222

    I noticed that too. Hell, I’d be content with 20% or 30% opacity. Not happy, mind you… but at least not feeling like I should buy an Xbox to get a decent DLNA client (and exclusives like Mass Effect that I’m jonesing for).

  • There is no fix for tickers except removing them. Those things are annoying by nature. They only look good on Times Square and should never become part of any system where you have a resolution bigger than QVGA.

  • Now this doesn’t say anything about the ugliness of the update. This sounds more like they are addressing the problems with some controllers not syncing with the machine. Mostly the ceramic white ones. And the problems with the first Uncharted.

  • You Guys @ SCEA Really Messed Up Now.I Loved The Way 2.80 Ran.The 3.00 Update Was Only Supposed To Be For The PS3 Slim Not Fat! Now I Can’t Browse My Music While Playing It Or While On The Web OR While Replying To My Friends Mess!And Take Of Those Boxes!You Know What Just Bring Back The 2.80 Update,That One Was The Best! You Guys Just Ruined It For Us.And What’s Up With The Store Icons!Plus My PS3 Freezes All The Time Just With This New Update.Just 2Day It Froze 20 Times IN 1 DAY! We Are The Consumers,So We’re Buying Your Amazing Things.Now Fix It Please.Bring Back An Update Like The 2.80 Please!

  • my only issue is the blue background that appears behind whats new, when im playing music, it doesnt appear, and I like it that way, cause when im not playing music it appears, and it contrasts with the theme i have on. Just a thought, maybe it could be disabled.

  • First off thanks Sony.
    1.There is no problems with my ps3 slim or the update these are whiners who don’t understand the system they paid for.
    2.Your font size is big because your component cables are set at 480p.
    3.Friends list will still look the same with or without gray boxes.. lol
    4.Get a H.D cable if you don’t like the font size at 1080i its very small trust me you don’t want that.
    5.Sony why should we wait so long for cross chat.. where sick of texting.
    6.Fanboys we all have xbox360 stop asking Sony to be like them. STOP IT!!!!!!!!!!!
    7.Sony keep updating this box until you get things the way each player like it without hurting the gamers feeling.
    8.Thanks for the reply sony now we know that you also are a gamer.and gamers love replys( party chat).

    thanks from:
    rickdoez ps3&xbox360
    fans thanks you sony!!!

  • I can’t wait to see when SCEA will lock this thread up too.

    I’ll add my opinion while I’m at it:

    Good:
    -Dynamic themes

    Nothing else…?

    Bad:
    -No chime on start up (I think I’ve been conditioned to hear that whenever I start a game)
    -Cluttered interface
    -Lack of Customization (Allowing the option of changing one or two things would greatly appease your angry customers, ie changing font, color, the “grey” friends list boxes, ticker, multiple PSN store icons)

    I would like to see SCEA respond to all these general concerns that are voiced repeatedly by their customers. Lack of response in this situation is either a cowardly PR-lack-of-response move, or you don’t intend to listen to customers. Good customer service is also essential for maintaining whatever reputation you have left. So please give some kind of response to the major issues people have had with 3.0.

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