PlayStation.Blog
PS4 - Batman Arkham Knight

PlayStation Store Update

Grace Chen's Avatar + Posted by Grace Chen on Dec 14, 2010 // Sr. Director, PlayStation Store

We’re aware of some PlayStation Plus users getting error 80023102 when downloading Sam & Max: The Devil’s Playhouse (Episodes 1-5) and will provide a solution shortly.

Hi Everyone – It’s time for the weekly PlayStation Store Update.

PlayStation Store - Holiday Collection

HOLIDAY COLLECTION (PS3 Store; US/CA Only)

Each year, we highlight the best of the best on PlayStation Store to make holiday game shopping easy. This year’s top-ranked downloads by the actual numbers for PS3, PSP, minis, themes and DLC are right here in the Best of 2010 Holiday Collection. Download the most popular titles on PlayStation Store and make it a holiday of great gaming.

PlayStation Plus

Full Game Trial

Prototype Full Game Trial (Free and exclusive to PlayStation Plus Subscribers)
Discover what lies beyond the edge of evolution. An all-new, 3rd person open-world/action game, PROTOTYPE puts gamers at the helm of Alex Mercer, a genetically mutated shape-shifter. With no memory and no mercy, hunt your way to the heart of the conspiracy which created you, making those responsible pay!
ESRB Rated M
File size: 6.49 GB

Featured Beta

DC Universe Online Beta (free)
Join the DC Universe Online beta and become part of the next legendary game world.
ESRB RP
File size: 117 MB

Featured Games

Sam & Max: The Devil’s Playhouse (Episodes 1-5) (Free to PlayStation Plus Subscribers, regular price $34.99)
Fieldrunners (Free to PlayStation Plus Subscribers, regular price $6.99)
Crash Team Racing (Free to PlayStation Plus Subscribers, regular price $5.99)

Discounted Games

Marvel Super Hero Squad PSP (PlayStation Plus price $15.00, regular price $29.99)
Flow PSP (PlayStation Plus price $5.99, regular price $7.99)
Tomb Raider III PS One (PlayStation Plus price $3.00, regular price $5.99)
Galaxy Fight – PS One Import (PlayStation Plus price $3.00, regular price $5.99)

Featured Home Item

Burn Zombie Burn Home Item – Zombie Heads (Free and exclusive to PlayStation Plus Subscribers)

Updates

Um Jammer Lammy – Sale (PS3/PSP) (now $2.99, original price $5.99) **Part of the PlayStation 15th Anniversary Sale
Superstars V8 Racing – Sale (PS3) (now $9.99, original price $19.99)

Downloadable Games

PROTOTYPE ($29.99)
Discover what lies beyond the edge of evolution. An all-new, 3rd person open-world/action game, PROTOTYPE puts gamers at the helm of Alex Mercer, a genetically mutated shape-shifter. With no memory and no mercy, hunt your way to the heart of the conspiracy which created you, making those responsible pay!
ESRB Rated M
File size: 6.49 GB

LittleBigPlanet – Sackboy’s Prehistoric Moves ($5.99)
Sackboy’s Prehistoric Moves is a brand new spin-off PSN title that shows what can happen when Sackboy gets his hands on the PlayStation Move! Play a brand new theme with 10 exciting levels to explore with your friends. All you need is a PlayStation Move motion controller, a PlayStation Eye, a DUALSHOCK3 controller and some friends to play with!
(PlayStation Move and PlayStation Eye Required. Multiplayer-only co-op experience.)
ESRB Rated E
File size: 1.12 GB

X-Men ($9.99)
Experience the classic 1992 X-Men arcade game right in the comfort of your own home! Choose from some of your favorite classic X-Men characters including: Cyclops, Colossus, Wolverine, Storm, Nightcrawler, or Dazzler. Fight your way through hundreds of Sentinels and battle classic super villains such as Pyro, The Blob, Wendigo, Nimrod, The White Queen, Juggernaut, Mystique and the Master of Magnetism himself, Magneto!
ESRB Rated E10+
File size: 48 MB

Prince Of Persia: Warrior Within HD ($14.99)
In Prince of Persia Warrior Within HD, fight against an entire island of most brutal, unrelenting monsters who exist only to torment mankind, for the first time in HD and 3D.
ESRB Rated M
File size: 3.83 GB

Marvel Pinball ($9.99)
MARVEL Pinball combines the greatest Super Heroes of all time with the definitive videogame pinball experience of all time. Use your pinball wizardry to save the universe from notorious Super Villains! Featuring stunning visuals, immersive gameplay and social connectivity, and cutting-edge ball physics, MARVEL Pinball offers the ultimate pinball experience!
ESRB Rated E
File size: 272 MB

PSone Classic Imports

Galaxy Fight – PSone Import ($5.99)
Legend has it that once every 1000 years, a being of divine power takes physical shape somewhere in the galaxy. This time, he has taken form on the planet Danius. This being, who calls himself “Felden Crayce”, is being sought out by fighters across the galaxy to challenge until death.
Please Note: this game is a direct import from Japan. Although text is limited, the game is in the Japanese language. Help can be found at www.monkeypawgames.com
File size: 271 MB

Add-on Game Content

EyePet Clown Pack ($2.99)
Express your inner goofball with this pack of wacky, yet adorable, clown outfits for your EyePet. Download the new Pack today!
File size: 100 KB

ModNation Racers – Babu Mod ($0.99)
Beware! Babu is on the stampede! This elephant rampages through the competition with ivory tusks in the air. Use 7 different Mod parts to create your very own custom Mod! Download this add-on today!
File size: 100 KB

DJ Hero 2 Old Skool Hip Hop Mix Pack ($7.99)
Downloadable Mix Pack featuring ‘Human Beat Box’ by Fat Boys VS ‘King Of The Beats’ by Mantronix, ‘Whoomp! (There It Is)’ by Tag Team VS ‘The 900 Number’ by The 45 King, and ‘Triple Trouble’ by Beastie Boys VS ‘Funky Cold Medina’ by Tone-Loc. For all song credits, please visit www.djhero.com.
File size: 52 MB

Assassin’s Creed Broterhood: Animus Project 1.0 (free)
Animus Project Update 1.0 is the first (and free!) DLC for Assassin’s Creed Brotherhood. Check out the trailer to see the new map Mont Saint-Michel set in France the new multiplayer mode – Advanced Alliance – in action.
File size: 186 MB

nail’d – Detonator Mode and Track Pack ($6.99)
nail’d is getting even more extreme! Check out the all-new Detonator Mode, four fresh tracks and new customizing options!
File size: 531 MB

Star Wars: The Force Unleashed II – Costume Pack 1 ($0.99)
Download additional content for Star Wars: The Force Unleashed II in this new character costume pack that will allow you to play as your favorite Star Wars characters, including Luke Skywalker in Dagobah Training Gear, Obi-Wan Kenobi in Clone Wars Battle Armor, Darth Malak, Han Solo, Lando Calrissian, Admiral Ackbar as well as new costumes for Starkiller.
File size: 217 MB

Star Wars: The Force Unleashed II – Endor Bonus Mission ($0.99)
Continue your adventure as the Dark Apprentice, where you can forever change the history of the Star Wars Universe by executing Darth Vader’s orders to crush the Rebels as they mount their assault on Endor.
File size: 691 MB

Lara Croft and the Guardian of Light – Raziel & Kain Character Pack ($3.49)
Grab a friend or go at it alone as Kain and Raziel from the Legacy of Kain games. The two iconic characters must work together to defeat a new threat in an unfamiliar world.
File size: 214 MB

Fist of the North – DLC Pack 4 ($6.99)
A huge (literally!) new playable character, Heart, will allow you to plow a giant path through the battlefield! Use Heart or other playable characters in 2 new missions where you must defeat 5 bosses on your own, or team up to battle 3 bosses and take ownership of a new food supply.
File size: 13 MB

Fist of the North – DLC Pack 5 ($6.99)
You’ve fought against them, now fight as one of them with this Outlaw playable character! Play as the Outlaw or other playable characters in a new mission to protect the innocent from King’s attacking army.
File size: 13 MB

Magic: The Gathering Duels of the Planewalkers DLC (x17) ($0.99)
File size: 100 KB

Rock Band 3
Build your Rock Band library by purchasing these song game tracks. For song credits, visit www.RockBand.com.

  • “Big Shot″ – Billy Joel ($1.99)
  • “Captain Jack″ – Billy Joel ($1.99)
  • “It’s Still Rock and Roll To Me″ – Billy Joel ($1.99)
  • “Movin’ Out (Anthony’s Song)″ – Billy Joel ($1.99)
  • “Only the Good Die Young″ – Billy Joel ($1.99)
  • “Piano Man″ – Billy Joel ($1.99)
  • “Pressure″ – Billy Joel ($1.99)
  • “Say Goodbye to Hollywood″ – Billy Joel ($1.99)
  • “The Entertainer″ – Billy Joel ($1.99)
  • “The Stranger″ – Billy Joel ($1.99)
  • “We Didn’t Start the Fire″ – Billy Joel ($1.99)
  • “You May Be Right″ – Billy Joel ($1.99)
  • Bill Joel The Hits: Rock Band Edition ($19.99) – Build your Rock Band library by purchasing this song game album: Billy Joel The Hits: Rock Band Edition. This pack includes “Big Shot”, “Captain Jack”, “It’s Still Rock and Roll To Me”, ” Movin’ Out (Anthony’s Song)”, “Only the Good Die Young”, “Piano Man”, “Pressure”, “Say Goodbye to Hollywood”, “The Entertainer”, “The Stranger”, “We Didn’t Start the Fire”, and “You May Be Right” by Billy Joel.

Rock Band Network

  • “Best I Never Had” – The Downtown Fiction ($1.99)
  • “Broke Down On The Brazos” – Gov’t Mule ($0.99)
  • “Children Of December” – The Slip ($1.99)
  • “I Just Wanna Run” – The Downtown Fiction ($1.99)
  • “Oceans Between Us” – The Downtown Fiction ($1.99)

File size: 21 – 52 MB (singles), 397 MB (track pack)

Bundles

Tron: Evolution – Multiplayer Content Pack ($3.99)
Race onto the digital grid with the Multiplayer Content Pack for TRON: Evolution! Includes the exclusive Codestream Nexus and User’s Plaza Multiplayer maps and the multiplayer skin for Sam Flynn, the only son of computer genius Kevin Flynn
File size: 105 MB

Comet Crash: Bionic Bundle ($11.99)
Download this bundle of Comet Crash and Comet Crash: Bionic Swarm for a strategic adventure through 48 campaign levels and 30 battle maps and win up to 23 trophies.
File size: 225 MB

Avatars

Mega Man Legends 2 – Data (Running) Avatar ($0.49)
File size: 100 KB

Pocket Fighter Avatars (x5) ($0.49)
File size: 100 KB

Game Videos (free)

The Tester Season 2 – Episode 7
File size: 782 MB (SD), 1.15 GB (HD)

Battlefield: Bad Company 2 – Vietnam Hill 137 Trailer
File size: 51 MB (HD)

Lego Star Wars III: The Clone Wars – Web Doc #1 Trailer
File size: 286 MB (1080)

PS3 Themes

Santa’s Sexy Helpers Theme ($1.99)
File size: 3.86 MB

Femaliens Premium Theme ($1.49)
File size: 4.5 MB

Atlas Premium Theme ($1.49)
File size: 4.42 MB

PlayStation Store for PSP

PSP Minis (also available from PS3 Storefront)

I Must Run! – Minis ($3.99)
ESRB Rated E
File size: 8.88 MB

Game Videos (free)

The Tester Season 2 – Episode 7
File size: 192 MB

PSP Themes (also available from PS3 Storefront)

Santa’s Sexy Helpers PSP Theme ($1.99)
File size: 331 KB

Femaliens PSP Theme ($1.49)
File size: 573 KB

Atlas PSP Theme ($1.49)
File size: 602 KB

//Add Your Own

544 Comments   30 Replies

PAGE 1 7 8 9 10 11

401

+ rw1494 on December 16th, 2010 at 6:50 am said:

It’s 8:50 am central time and there is still no message in my inbox. Sony your customer service SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! you p-u-s-s-i-e-s


402

+ sylarista on December 16th, 2010 at 6:56 am said:

Same problem here with Sam&Max!


403

+ wakingthedead17 on December 16th, 2010 at 7:11 am said:

What really gets me about the Sam & Max thing is that right now I couldn’t even purchase it full price if I wanted to either. It’s completely impossible for me to get the game without having to make a whole new Network account.

I know you guys are trying to get this fixed, but some communication would be really awesome. Not a vague twitter message about checking our inboxes (and then finding nothing in them).


404

+ unbelievable1 on December 16th, 2010 at 7:16 am said:

Finally something that i don’t already owned is offered on the ps+… I’m dying for a new game to play… but alas I still can’t download the sam & max game… I’m still waiting for an email… Hopefully the tuesday update will be available sometime this week?


405

+ DEATHSTROKE007 on December 16th, 2010 at 7:44 am said:

Cant Sony give us a reply what is going on? Almost 2 days without a reply.


406

+ cameronhodgkins on December 16th, 2010 at 8:22 am said:

Dear Santa,

Please tell Grace Chen that the only thing I want from Sony this Christmas are Sam and Max. I’ve been extra good…well…I haven’t gotten caught. And isn’t that what’s important? But, I digress. Either help the nice people in California to fix the error, or please have them send me the code that was supposed to be in my message box 8 1/2 hours ago. I really want to play Sam and Max tonight. Thanks, Santa. You’re the jam.

Michael


407

+ Jarvool7 on December 16th, 2010 at 8:38 am said:

I REALLY wish they would put more emphasis on releasing GOOD PSone classics rather than PSone Imports.

Still waiting on:
-Vagrant story
-Xenogears
-Suikoden 2
-Parasite Eve 1/2

After that we can move on to some PSTwo Classics as well!


408

+ Havok645 on December 16th, 2010 at 8:41 am said:

Yeah, I cant download either and didn’t get message from sony about the Sam & Max issue.


409

+ metcon on December 16th, 2010 at 8:41 am said:

Still getting the error code, still no message…


410

+ razorstar on December 16th, 2010 at 8:44 am said:

Its 10:45 am here and still no message in my inbox either. psn id razorstar.


411

+ Despair-Amit on December 16th, 2010 at 9:07 am said:

still no sam and max fix or email..I’m patient though and until then its more DCUO and CTR :) Great update


412

+ Redikol on December 16th, 2010 at 9:10 am said:

12:10 PM here, There’s still an error on Sam & Max & no message in my PS3 inbox. Patiently waiting…haha


413

+ ZOMBIE____TERROR on December 16th, 2010 at 9:17 am said:

I have never once complained to you guys, but thats because I wasn’t paying for a service… well now I am. As some of the others have stated its been almost two days and we have had no replies other than “working on a solution” and then nothing at all. Totally not satisfied here. Please just get this up and running so we can get what we pay for.


414

+ Geurtz on December 16th, 2010 at 9:28 am said:

12:30pm EST and no message in my inbox, still cannot download the game. Its been over 9 hours since midnight Pacific time when the Twitter message said to expect something in our PSN inbox.

http://twitter.com/PlayStation/statuses/15253827817050112


415

+ Elex163 on December 16th, 2010 at 9:28 am said:

I can confirm that Sam & Max is completely free with the vouchers sent out to ps3 inbox. There’s no expiration date that I can see like other free PSPlus games have.

The message says
“Because you’ve already downloaded “Sam & Max” The Devil’s Playground Episode 1: The Penal Zone or the Playable Demo, you’ll need to click below to redeem your voucher for the full bundle containing Episodes 1-5. We apologize for any inconvenience, and thank you for being a member of Playstation Plus.”


416

+ jim2890 on December 16th, 2010 at 9:38 am said:

its 12:30 pm here and i still havent gotten a message from them and im still gettin the error i have downloaded the demo as well


417

+ Caudill on December 16th, 2010 at 9:38 am said:

About 5 hours away from being a full 2 days since I received the error for Sam & Max. I was patient at first, but this is becoming kind of ridiculous. TWO days, it shouldn’t take that long to fix this…going to have to be damn careful about what demo’s I download in the future, geez.


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 11:23 am said:

    Check your PS3 message box tonight. We have another round of codes going out.


418

+ jgrizzle358 on December 16th, 2010 at 9:39 am said:

11:30am, it’ll be noon in a half hour and Sony’s still just sitting their on their lazy asses picking their noses and trying to figure out what 2 + 2 is.


419

+ DopeBoy3010 on December 16th, 2010 at 9:51 am said:

i don’t have any message yet guys please i love that game that’s not fair


420

+ Mario_16 on December 16th, 2010 at 9:56 am said:

i have downloaded the episode 1,2 and 3 .. i ‘ve played the episode 1 and no error for me, today i’ll finish to download the episode 4 and 5


421

+ Lethal_Visionz on December 16th, 2010 at 10:13 am said:

still no message or code for me, i never get anything they supposidly send via a message on psn…im waiting


422

+ dayday72 on December 16th, 2010 at 10:28 am said:

I’m in the same boat, no code in my inbox and still have the same error trying to download.


423

+ Linklex7 on December 16th, 2010 at 10:35 am said:

I’m just glad that Sony saw that a problem existing with the Sam & Max download. I can’t wait for you guys to fix it. I always wanted to play it.


424

+ lyfestory on December 16th, 2010 at 10:36 am said:

when watching The Tester Season 2 in the Home theatre, why do we get Game Over Big Fazeek and not War_Princess..?? i want the War_Princess shirt…. no one wants Fazeek…. anyone????


425

+ surgesnugs on December 16th, 2010 at 11:10 am said:

Can someone, anyone, please update the community on what’s going on with Sam & Max? I know Grace Chen is far too busy to bother, but can someone? I just want to know if Sony actually thinks the codes went out successfully to everyone or if they’re working on it still. I didn’t get one, so if they went out, I need to know who to contact to get mine.


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 11:21 am said:

    Sorry about the inconvenience. We did send out a group of codes last night, but we do have another batch going out tonight. So if you’re a Plus member who got the error and didn’t get your code last night, it should be in your PS3 mailbox tonight!


426

+ WhiteNo1se on December 16th, 2010 at 11:10 am said:

Just adding my voice to the list. I too am experiencing an error downloading Sam & Max (I did download and erase the demo months ago, and assume that is the problem). I haven’t yet received any message about the fix. I assume you guys are working diligently to fix the issue. However, it would be nice to see some update in a public medium, so we know the progress to the fix.

Other than that, I really am enjoying the monthly free downloads. It’s great to get quality games like Sam & Max. If you continue these great downloads (and they continue to work seamlessly, unlike this one case), I will surely renew my plus subscription every year.

Cheers…


427

+ Mario_16 on December 16th, 2010 at 11:15 am said:

i think sony be sorry about to upload the sam and max $34.99 and they will not fix the error and they will upload a new game like cuboid or something like that


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 11:20 am said:

    Sending out a second round of codes tonight. Check your PS3 mailbox after 10pm!


428

+ aaront1983 on December 16th, 2010 at 11:18 am said:

Hope I get on that list.


429

+ cnarob on December 16th, 2010 at 11:22 am said:

I am really upset with sony right now.I switched from xbox live to this,and now you can’t even download sam and max.I’m begining to regret leaving xbox.


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 11:24 am said:

    Check your PS3 message box again tonight. We’re sending out more codes to affected PlayStation Plus members!


430

+ cnarob on December 16th, 2010 at 11:24 am said:

I am really upset with sony right now.I switched from xbox live to this,and now you can’t even download sam and max.I’m begining to regret leaving xbox.I probably will not renew my ps+ if they cant even fix this problem


431

+ yourluvryourzero on December 16th, 2010 at 11:25 am said:

Still errors and no link in my message box. Sony, this is ridiculous and isn’t the first time I’ve had something similar to this happen. Last time it was because i played the Joe Danger demo before buying and thus it caused me (and everyone else who did that) to not get the update when it was released for a week or so. Learn how to properly release demos. Just like to point out that I’ve never experienced anything like this with your competition known as Xbox Live. Get your head out of the sand, Sony!


432

+ DEATHSTROKE007 on December 16th, 2010 at 11:28 am said:

Liz, will all psn+ user get code tonight? I was one of the 1st to posted about this and didnt get codes. How do you pick who gets a code?


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 11:46 am said:

    We’re distributing codes to all PS+ users who either previously downloaded Ep1 or the demo. Some got codes last night, and the second batch will go out tonight. Sorry, and thanks for posting. :-)


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 11:49 am said:

    If you’re a PS+ member and had previously dl’d Ep1 or the demo, you should have gotten a code last night, or if not, you will tonight (in batch #2). Thanks for your patience!!


433

+ Caudill on December 16th, 2010 at 11:29 am said:

@ Liz Walsh

Thank you for giving us an update. I will check my PS3 inbox tonight, hopefully my code will be there.


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 2:03 pm said:

    You’re welcome! Obviously we’re not psyched about the situation either, but are working to remedy it :-)


434

+ BinaryJay on December 16th, 2010 at 11:33 am said:

Thank you for coming back here to provide an update to everybody who’s confused about what’s going on.


435

+ WhiteNo1se on December 16th, 2010 at 11:36 am said:

Thanks for the update Liz. It’s nice to know you are still on it… I don’t mind waiting awhile for problems, since I know sometime the troubleshooting the issue and solving it are not simple… however, it’s easy to get impatient while waiting if you don’t know the current status of the fix… so your updates help. :)


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 11:47 am said:

    No worries, I’m trying to update you guys. I know the situation is less than ideal :-(


436

+ John-Shooter on December 16th, 2010 at 11:40 am said:

I was able to download & install all 5 episodese after they first found that the error was there

havent really played the game that much though .. been on DCU beta .. even put the new ffxiv update on hold to play it


437

+ dayday72 on December 16th, 2010 at 11:43 am said:

I guess I will check again tomorrow.


438

+ sleeprockss on December 16th, 2010 at 11:50 am said:

hopefully my playstation plus subscription doesnt run out by the time i get a code


439

+ zachattacksox on December 16th, 2010 at 11:56 am said:

How is Sony choosing the people to send the codes to? Will everyone who is effected by this and still hasn’t been able to download Sam and Max receive a code tonight? I have been frantically checking my inbox every couple of hours for a code. I have been waiting so long for this :(


440

+ cameronhodgkins on December 16th, 2010 at 12:07 pm said:

Midnight Pacific again? Or at a reasonable hour?


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 2:04 pm said:

    We estimate between 10pm-midnight PST.


441

+ xewind on December 16th, 2010 at 12:15 pm said:

Thanks for the update on the situation Liz. Will be looking forward to getting the code tonight, good to know that you are working on solving it.


442

+ ibeetle on December 16th, 2010 at 12:27 pm said:

Will there only be these two rounds of codes? If we do not get one tonight will there be more rounds? If we still do not get a message/code say by tomorrow morning should we send a email, if so to what address, or call customer service?


443

+ SPADERZ216 on December 16th, 2010 at 12:33 pm said:

I hope you are correct Liz Walsh. I am a PSN+ member and I have not received word or any message or email regarding the Sam & Max problem. Hoping to see an email soon.


444

+ Cid_1314 on December 16th, 2010 at 12:34 pm said:

“Batch #2″?
“after 10 PM”?
How many batches are there going to be?
And why so late? Couldn’t you guys be doing this throughout the day instead of sending a small batch so late?
Tired of waiting, and more tired of the vague-ness……


445

+ JUGGALO414 on December 16th, 2010 at 12:43 pm said:

I hope I don’t get overlooked here. I hope I get a voucher tonight. Also what’s the point of a demo if it means you can’t get the game afterwards? Come on Sony.


446

+ WhiteNo1se on December 16th, 2010 at 12:48 pm said:

Have a little faith guys… I too wish I could get Sam & Max now, but I do trust Sony will rectify the issue for us. While it may seem unusual that we have to wait for multiple rounds of mailings, I’m sure there is some technical reason to make it so… It sounds like only those that downloaded the demo first are affected buy the issue. Perhaps there are other sequences of events that contribute to this problem. Maybe it’s not trivial for sony to figure out all the users that had these sequence of events… Who knows, it may require special database queries into their userbase… or whatever…. My point it, I don’t really know what the issue is, but I’m sure there is a reason that makes it more difficult an issue to just flip a switch and fix. Liz, has still responded to this threat, so that is enough for me to feel that they haven’t ignored the problem, and will continue to fix it.


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 2:05 pm said:

    Thanks for your understanding :-o


447

+ WhiteNo1se on December 16th, 2010 at 12:49 pm said:

Ps… I meant “thread” not “threat”… don’t want sony to get the wrong idea… *grin*


    Grace Chen's Avatar

     

    + Liz Walsh on December 16th, 2010 at 2:06 pm said:

    yeah, i got that :-)


448

+ Xuang on December 16th, 2010 at 1:01 pm said:

I have the Sam and Max error, I was also wondering I bought Playstation Plus in November does that mean with the added 3 months my subscription will end in February 2012?


449

+ Budapesti on December 16th, 2010 at 1:02 pm said:

Finally! Thanks for the response Liz, although I suspect you’re not a Sony employee (you’re far too helpful).
You work for Wikileaks, don’t you?


450

+ Vengeance88 on December 16th, 2010 at 1:06 pm said:

I’m still waiting for my Sam and Max code as well.


PAGE 1 7 8 9 10 11
Comments are closed. We close the comments for posts after 30 days