Q&A #2 for PlayStation Network and Qriocity Services

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Q&A #2 for PlayStation Network and Qriocity Services

Yesterday, we addressed a number of your questions relating to the malicious intrusion into our network. You can find that FAQ here. As we get closer to restoration of service, here are more answers to your questions, many of which are more gaming related:

Q: Will our download history/friends list/settings be affected by the PSN downtime?
A: No, they will not.

Q: Will trophies that were earned in single-player offline games during the outage be intact when the service resumes?
A: These trophies are intact and will be re-synched when the network is once again operational.

Q: Will my PS+ cloud saves be retrievable?
A: Yes, once PSN is restored.

Q: What if we have a subscription to PS3 MMOs DC Universe Online or Free Realms? Will we get compensation for that?
A: From Sony Online Entertainment: “We apologize for any inconvenience players may have experienced as a result of the recent service interruption. As a global leader in online gaming, SOE is committed to delivering stable and entertaining games for players of all ages. To thank players for their patience, we will be hosting special events across our game portfolio. We are also working on a “make good” plan for players of the PS3 versions of DC Universe Online and Free Realms. Details will be available soon on the individual game websites and forums.”

Q: Will there be a goodwill gesture for the time we haven’t been able to utilize PSN/Qriocity?
A: We are currently evaluating ways to show appreciation for your extraordinary patience as we work to get these services back online.

Thank you for your continued feedback.

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455 Comments

  • I think they are going to announce that PSN is gonna be back online after the conference. Talk about the details of the hack(basically restate what is on the other blog post) and maybe announce what they are gonna be giving out for compensation and reassure people that they improved security

  • @STD Maybe that or a official date. Also idk if its true but at IGN daily fix they said that apparently they are rewarding players for the patience. And maybe they are changing the way you log in

  • Lol Riiiiiiidge Racer!!! The Jap is hilarious :D

  • Also search for “Giant enemy crab” lol E3 2006 was suck a fail xD

  • man* lol but what is ridge racer anyways? never played it

  • I own FO3 and that’s why I was interested in New Vegas. Have you played it since the patches went live? I went ahead and ordered Borderlands.

    Kaz has been around since the birth of the Playstation brand. I think he is next in line for the CEO position…..I personally think he has been very good for the brand as a whole. I look forward to seeing him tonight.

    http:/ /blog.us.playstation .com/2011/02/02/kaz-hirai-on-the-ngp/ This is Kaz introducing the NGP

  • Such* It is a PS1 game but the funny part is how “exited” kaz gets for an old game

  • @Frank
    yea they are gonna compensate players, it says so in this post

  • I’m pretty sure Ridge Racer has been a launch title for EVERY single home Playstation console.

  • Lmao @ Giant Crab I didnt watch E3 06′ cause I got my ps3 in 07 but that looks like a failure
    And yea I played it after the patches I just didnt find the game as enjoyable as FO3. I mean the things they added were cool like the zoom but overall ehhh thats why its like 20 bucks now. And Oh didnt know that about kaz thats cool. I still hope the press conference wont reveal that psn will be off till mid-late may which i think it will. And i have a feeling there may be something in there that we will have to pay starting summer or for the next console

  • @B-Real Compared to FO3, New vegas neves freezes. One or another time. The game obviously have a lot of problems like HORRIBLE frame rate drops at specific places and is not addictive like FO3, New vegas is just a bit addictive. And in 70 hours you can do almost everything. Some quest are really repetitive and the map is not well used. Thats the price for a game that is not made for Bethesda

  • Know what I’d like to see you do for all of this, Sony? Apologize. Just a simple “We’re sorry” will do. The fact that you haven’t done this is pretty arrogant.

  • Noaxzi
    They have apologized

  • I wouldn’t be surprised if PSN went to a pay model ala Live but I am pretty positive that it won’t be this generation. If they do decide to go to a pay model next gen, they won’t say it tonight. This will be about what is happening now and what they plan on doing about it.
    That would be pretty bad (all around) if PSN was down till mid may. Hopefully that will not be the case.

    Out of curiosity is the PS3 your first PlayStation console that you’ve owned?

  • Nope I had PSX, Nintendo 64, PS2, Wii, & PS3

  • Atari, NES, SNES, Nintendo 64 Gameboy color, GameBoy advance, Game Cube, PS2, Xbox, PSP, Wii, PS3. Idk why but i was never interested in a PSX

  • my first “console” was commodore 64 lol
    playing buger time everyday xD

  • I’ve been with playstation all the way PS1, PS2, PS3, PSP

  • Mine video game history goes as follows
    Atari 2600, NES, Genesis, TG16, SNES, Saturn, PSX, DreamCast, PS2,GameCube, 360, PS3……….getting crystal ball out….PS4……..kind of foggy I think that might be the new Nintendo I see…..Really?!?!? huh? maybe.

  • whoops forgot about the handhelds ……lets see Gameboy, Lynx,……… PSP 1000, 2000, The crystal ball is showing me with and NGP in my hands smiling.

  • my history goes as following:
    Commodore 64, NES, SNES, SEGA CD, ULTRA 64, PSX, PS2, PSP, Wii, and finally PS3

  • Lets see what we have for E3 2011. I want a price for the NGP :D and see nintendo´s next console

  • i read somewere that the NGP going to cost aroud 250$ and 300$

  • I forgot some too lol

    Systems: PSX, Nintendo 64, PS2, Gamecube, Wii, & PS3
    Handheld: Gameboy Pocket, PSP, Nintendo DS Lite

    Future: 3DS, Project Caffe (Wii2), PS4 or Xbox720 (Depends which has better features or if features are simular which one is sexier lol)

  • and thing’s sure about next gen nintendo graph quality >/=720p

  • lol yeah i forget about my kids nintendo DS :)

  • Hopefully in the future Sega will release more games on PSN. I wouldn’t mind seeing Skies of Arcadia, Vay, Albert Odyssey just to name a few.
    Neutopia kicks of our TG16 collection on PSN, in the future I hope for all the Bonks and one of my all time favorites when I was but a child AIR ZONK the hu card version and the CD version!!

  • @352
    They have, a few times..

  • i WISH PS3 games will be RETROCOMPATIBLE trough the PS4.
    cuz i have over 130 retail PS3 games…

  • @Cyb3r HOLY BURRITO!

  • anyone know if rainbow six vegas 2 is good?

  • I enjoyed Rainbow Six LV2. I mostly played Terrorist hunt with my buddies and a bit of online. I really liked the customization aspect of it. Wish they would make another one but I’m sure it would just be a call of duty clone. :(

  • @369 Cyb3rfr34k-iso
    I agree, the system will sell poorly if it isnt, Many people have spent a lot of money on games, including me.

  • Slogan for the PS4 = “It ACTUALLY Does Everything.” lol

  • lol SGAShepp! xD

  • I’ve been playing Spyro. Gotta love him.

  • PS4 logo should be PlaySt4tion

  • Is 2 pm Tokyo, 1 am EST?

  • we are about 7.5 hours away from the conference. So wherever you are add 7 hours. For me it will be 10pm tonight add 3 more hours for east coast and yes 1am sounds right

  • Throws his W in the air WESTCOAST sukka!!!

  • Yea, i just Googled Tokyo compared to EST time. It’s 5 35 here, so 7.5 hours sounds about right. Thankfully, I have Portal 2, GT 5, Spyro(AWESOME GAME), and LittleBigPlanet 2 to keep me going.

  • Hopefully, they can get us a live (working) feed on the blog.

  • That would be nice if not I’m sure you’ll be able to find it on the net. It’ll be in Japanese so we’ll have to wait until it is translated.

  • It could be big enought to be on TV. I doubt it, but it could. From TV there could be the possibility of a real time translator.

  • I have a suggestion for the next blog post.

    How about a poll that allows us to vote for what our reward for our enduring patience should be?

    For the choices maybe something like
    1. A free psn game of $9.99 value or just that added to our wallets
    2. A 3 month subscription to plus.
    You get the idea.

  • 385, think about this, $9.99 x 77,000,000. Thats A LOT of money. Also, there are people with multiple accounts that would get extra. I just want it back up. The most compensation I would want is free access to the Twisted Metal beta. There you go. That has to be the greatest idea. Free access to the Twisted Metal beta!

  • B -Real – Borderlands GOTY over Fallout LV for the fact the Borderlands wont freeze up like both Fallout’s do.

    :)

  • good thing i speak fluent japanese

  • First console was atari, nes, snes, genesis, atari jaguar, n64, panasonic 3do (rocked by the way) psx, ps2 , 360, ps3

  • atari jaguar HAHAHAHAHAHAHAHAHAHAHAHAHA!!!!!!!!!!!!!! *wipes eyes* I think I pee’d myself a little *sniff* I guess the same could aimed at me for owning the TG16.

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