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Play On – PSN Restoration Begins Now

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 14, 2011 // Sr. Director, Corporate Communications & Social Media

Thank you for your patience and encouragement over the last few weeks. As covered in the post from earlier today, you can now update the firmware on your PS3 and change your password. Kazuo Hirai just announced that we have begun the phased restoration by region of some of the services, starting with online multiplayer functionality.

Please note that these services will take a bit of time to be turned on and rolled out to the whole country. The process has begun and some states are being turned on now, so please be patient as we reach your city and state. We’ll be updating the map below as service comes online in individual states. It will take several hours to restore PSN throughout the entire country, so please keep checking back for the latest updates. In the meantime, now’s a great time to get your PS3’s firmware updated, which is required to get online.

PSN-US-Wave-6

Map updated 12:03m Pacific

Notice: If your state is illuminated but your service has not yet been restored, please be patient – it can take a little while for the servers to populate fully.

Until we get the comments functioning correctly, we’re putting all comments on hold. I’m sure Jitender would appreciate not having people put words in his mouth ^_^

In the meantime, we’ll keep updating the map, and those of you already back online – enjoy some games!

//Add Your Own

4,477 Comments

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4351

+ irongreg85 on May 22nd, 2011 at 2:56 pm said:

when will the store be back up for southern California?


4352

+ EMONEMO666 on May 22nd, 2011 at 4:10 pm said:

Dose anyone know when the psn store is going to be up ????


4353

+ BEASTXJASON on May 22nd, 2011 at 4:37 pm said:

I can care less after seeing monster hunter 3 coming to ps3. My prayers have been answered. aleaked internal memo for devs said store will be up tuesday. take it as you will. Im just as frustrated believe me. I imported my psp with monster hunter 3 and want to adhoc but need to download the software from store. Been 3 weeks of waiting almost 4 now.


4354

+ Austin1148 on May 22nd, 2011 at 4:45 pm said:

PSN is the bet thing that had ever happened in this world


4355

+ Nightwolfshade on May 22nd, 2011 at 4:46 pm said:

Any new bout when the ps3 store is gonna be up and running ????


4356

+ Mr-Bushido777 on May 22nd, 2011 at 5:00 pm said:

may 24th is the requested developers deadline for psn store to be restored, so cross your fingers


4357

+ Mr-Bushido777 on May 22nd, 2011 at 5:02 pm said:

ps. developers dont worry,

as for me, i havent been playing much online but i’ve been dying to buy something off the psn store.. so i know developers probably lost money during the outage but whenever psn store comes back, i’m definitely buying some games


4358

+ omeKemo on May 22nd, 2011 at 5:23 pm said:

Whens the store coming back so we can download our “welcome Back” games??


4359

+ blknaruto74 on May 22nd, 2011 at 5:42 pm said:

Yeah when is the store going to be ready!!!!!!!!


4360

+ e23cox on May 22nd, 2011 at 5:53 pm said:

when is store going to be up


4361

+ RJ49-8HBG-LDB3 on May 22nd, 2011 at 6:23 pm said:

can we have are psn store come bac tuesday for
psn plus 30 day and a welcome back for games and psn plus

i want

little big planet and
infoums

can you fix the psn store


4362

+ Sylent_Viper on May 22nd, 2011 at 7:22 pm said:

i have a nintendo wii, an xbox 360 and a psp so no one can call me elitist or fanboy, i was seriously contemplating purchasing a ps3 before the hack, may the !@#$%^& have a long series of nasty deceases, but after seeing the utterly pathetic way sony has handled this issue and the overwhelming lack of information and feedback, not to mention the cojones sony had for not securing the databases with the best measures (their lives if thats what it took, its gorram credit card card info!, thank god i only use psn cards microsoft points cards and wii cards) i will burn the remaining credit in my wallet, maybe buy the 3rd birthday and then sony can forget about my money for a long while if ever….

a seriously P1553d off costumer.


4363

+ FunnyD123 on May 22nd, 2011 at 8:21 pm said:

Potatoes are nice >:)


4364

+ killerguy243 on May 22nd, 2011 at 8:25 pm said:

um yea cool i know want to know when is ps store going to be online please update us but anyways thanks for putting psn back online keep it up, a true psn fan,
killerguy243


4365

+ FunnyD123 on May 22nd, 2011 at 8:33 pm said:

I can’t wait for the store to be back up It’ll be nice to see Plus features :).


4366

+ rdizzy54 on May 22nd, 2011 at 9:15 pm said:

^^^^ I know i cant wait either. but they are doing a poor job on updating us .


4367

+ Flame_Bringer on May 22nd, 2011 at 9:48 pm said:

;P


4368

+ VALKNYR on May 22nd, 2011 at 11:02 pm said:

Are they sure that it’s going to be the 24th or they just throwing out a random date to satisfy the people?


4369

+ RJ49-8HBG-LDB3 on May 23rd, 2011 at 4:05 am said:

is the psn store comes tomprrw


4370

+ Vikings9104 on May 23rd, 2011 at 4:54 am said:

If the date is tomorrow they have said nothing to prove otherwise
It better be or i am going to be very mad


4371

+ Kenshi_Misaki on May 23rd, 2011 at 5:03 am said:

it kinda bad that the store is still down because i kinda play the demos before i buy a game to make sure it does not suck but seeing how its been down for a while i have not bought a game for a while


4372

+ mezangath on May 23rd, 2011 at 5:23 am said:

The huge amount of people asking for a statement for when the store is comming back up, yet we haven’t seen any statement on that subject for the past week. People are really saying “Hey sony, when can I give you money again?” and you fail to reply with even “We’re doing this..”, “It will be about 3 months” or even “We don’t have a clue”.

Sony has a very, very loyal fan-base and the community surely appreciates the very generous identity theft compensation, as well as the “Welcome back”-pakage.

I know that you’re doing your very best at solving this as it is and Patrik Seybold has done, what in my oppinion is, everything that is humanly possible to communicate an intrusion and crime made against his company.

But please give us an update about when the Playstation Store will once again be up and running.


4373

+ laughingbrah on May 23rd, 2011 at 6:46 am said:

Is the reason the store isn’t up because all the funds in our wallet are GONE and Sony can’t do anything?


4374

+ SpoCkWitAGloCK on May 23rd, 2011 at 7:50 am said:

it does get old waiting like this for ps store to go back up, but, in actuality psn owes us nothing. says it all in the disclaimer.


4375

+ thepopking321 on May 23rd, 2011 at 9:12 am said:

Thank you. Now I have finally signed-up and now im going to game on littlebigplanet and 007 blood stone so thanks.


4376

+ thepopking321 on May 23rd, 2011 at 9:14 am said:

please post a blog on why the psn store isnt up yet. id like to redeem my free game


4377

+ BEASTXJASON on May 23rd, 2011 at 10:15 am said:

I lost track of how many days I havent used my ps3. over a month easily. Cant redeem online pass’s. It cant be this hard but oh well I have lost faith hehe Hurry up and wait is what I tell ya


4378

+ shadowhero47 on May 23rd, 2011 at 10:37 am said:

Yeah, like when is the store gonna be open? Rumors say it’s goin to be tomorrow, and i hope so. i want to get my 2 free games lol


4379

+ Gily5ui7 on May 23rd, 2011 at 11:22 am said:

I too would like the store to be back online, as there are a few things I have already planned on purchasing prior to the intrusion (been sitting on a $20 PSN card since Easter). This “he said, she said” crap about when the store will be back online is a bunch of BS. At least give the people a planned date. To date, we have only gotten our information from third party sources. Would be nice if we got some sort of clue from Sony, but then again with the whining that is going on here and other blogs about the topic, I can understand why they are standoffish. I personally would not want to be the one that says “The store will open tomorrow.”, and then when that date is not met, have to give some sort of reason as to why to the user base.


4380

+ oMEGAoVERLORD235 on May 23rd, 2011 at 11:27 am said:

When is the store coming? Almost all comments are about the store and there’s no answer. Is it coming tomorrow? I just want to know because i am tired of waiting and i want my 2 free games.


4381

+ ibMAPs on May 23rd, 2011 at 12:47 pm said:

if we keep asking about when the store will be up, do you think we can get an answer?


4382

+ ibMAPs on May 23rd, 2011 at 12:48 pm said:

4382 comments already…can we get an update please?


4383

+ counterstrike7 on May 23rd, 2011 at 1:21 pm said:

I feel bad for those losers that gave up on sony in the process and bought a xbox, cause now they have to pay for internet and deal with hackers on cod!!!! but majority people who still believed in sony rocks!!!!


4384

+ lbsmalta on May 23rd, 2011 at 1:59 pm said:

I have at least 3 game codes do redeem. Please, Mr. Patrick Seybold, tell me when I will be able to redeem them!


4385

+ sirgrizz420 on May 23rd, 2011 at 2:14 pm said:

i have both systems and god bless the network is back cause xbox sucks ass like omfg


4386

+ Celest00 on May 23rd, 2011 at 2:27 pm said:

Thank you, Sony. Now what about the iReadyGo? How are you guys going to conquer that… if the iReadyGo is really real?


4387

+ Bulls-1- on May 23rd, 2011 at 2:51 pm said:

Thank you sony


4388

+ MrGamerz123 on May 23rd, 2011 at 3:48 pm said:

Good work Sony! I appreciate all you have done.


4389

+ Vikings9104 on May 23rd, 2011 at 4:12 pm said:

WWWWWWWWWWWHHHHHHHHHHHHEEEEEEEEEEEEEENNNNNNNNNN!!!!!!!!!!!!!!!!!!!

IS IT REALLY TOMORROW
IF NOT PLEASE LET US KNOW
OTHERWISE I WILL NOT BE A HAPPY MO FO


4390

+ O-CropDuster-O on May 23rd, 2011 at 4:16 pm said:

I am not even worried about the “free” games. I purchased Hulu Plus, to stream to my PS3, just before the network went down and since I cannot access the store, I cannot download the Hulu application.

YAY


4391

+ sharpi00 on May 23rd, 2011 at 4:29 pm said:

When will the store be up??????


4392

+ hanajimasohma on May 23rd, 2011 at 5:11 pm said:

@ laughingbrah

Any funds in your wallet are still there, you can check that by going to your account.

Way too much whining from supposed loyal PS customers, be thankful Sony doesn’t end up going belly up losing millions to put out customer appreciation the ungrateful users and billions due to the earthquake and tsumami.


4393

+ WHY_SO_AWESOME on May 23rd, 2011 at 6:13 pm said:

when is store comming bac up


4394

+ shat29 on May 23rd, 2011 at 6:46 pm said:

Thanks Sony. I am very happy to know that my services were restored and that I couldn’t have asked for better updates on the progress. I was always aware of what was going on and I am glad PSN is almost fully back up.
[xbox sucks]


4395

+ JDOIHO27 on May 23rd, 2011 at 6:46 pm said:

when will the store be up already?


4396

+ Siriss on May 23rd, 2011 at 8:26 pm said:

when is the psn store coming back thanks


4397

+ LisVender on May 23rd, 2011 at 9:36 pm said:

Been wanting to download some PSOne classics, bonus DLC for LA Noire, and activate some online passes. Starhawk and Twisted Metal are great, but I sure miss the Store.


4398

+ onu187 on May 23rd, 2011 at 10:28 pm said:

ATT: Does ne body know when the store is gonna be back on????


4399

+ onu187 on May 23rd, 2011 at 10:30 pm said:

I wanna play my tiger woods masters online!!!!!


4400

+ justindewitt on May 23rd, 2011 at 11:39 pm said:

i am so ready for the 24th


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