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PS3 System Software Update

Eric Lempel's Avatar + Posted by Eric Lempel on May 14, 2011 // VP, Sony Network Entertainment

We have been working on a new PS3 system software update that requires all PSN users to change their password once PlayStation Network is restored. The update (v3.61) is mandatory and is available now.

If using a PS3, your password can only be changed on your own PS3 (or a PS3 on which your PSN account was activated), as an added layer of security. If you have never downloaded any content using your account on the system, an email will be sent to the registered sign-in ID (email address) associated with your account when you first attempt to sign-in to PSN. This e-mail will contain a link that will enable you to change your password. In this email, click on the link and follow the instructions to change your password. Once you have changed your password you can sign-in to your account using your new password.

We strongly recommend that all PSN account holders with PS3s update their systems to prepare for when PlayStation Network is back online. The release of this update is a critical step as we work to make PlayStation Network significantly more secure. Thank you for your continued support and patience.

//Add Your Own

239 Comments

51

+ kaylord on May 15th, 2011 at 8:36 am said:

The wait is over add me psn kaylord


52

+ BiOsLaSh on May 15th, 2011 at 8:42 am said:

I was able to access Netflix during the down time (click through the failed logon screen twice and it opened) but with the new update you HAVE to be connection to PSN like you do for Hulu Plus. I don’t trust PSN to stay up so this makes me nervous. Be warned!


53

+ WillDo64 on May 15th, 2011 at 8:45 am said:

Well let me be the first to say too all true PS3 gaming; “ALL GOOD THINGS COME TOO THOSE WHO WAIT” FOR ALL YOU WHO WENT OUT AND BROUGHT XBOX 360 I WILL PAY YOU $1 FOR THE SYSTEM AND 50 CENTS FOR YOUR CONTROLLER B/C THAT ABOUT WHAT IT IS WORTH AND THAT IS BEING NICE. MY WHOLE HOUSE IS WIRED FOR TRUE GAMING, MY NETWORKING SYSTEMS IS TRUELY THE BOMB. VISIT MY FACEBOOK PAGE TO SEE WHAT A TRUE GAMER HOUSE LOOKS LIKE.SONY I WOULD LIKE TO SAY THANK YOU FOR ALL YOU DO FOR THE SONY WORLD AND THE PEOPLE WHO OWNS A PS3 SYSTEM.
WORD OF THE DAY FOR A TRUE PS3 OWNER ” DEATH B4 DISHONOR” STAY TRUE TO THE END. SONY ROCKS


54

+ DeViOuS_Marine38 on May 15th, 2011 at 8:47 am said:

psn up in michigan, usa


55

+ BOXING_GUY_12 on May 15th, 2011 at 8:50 am said:

just happy i can play cod again…


56

+ Nazfera2 on May 15th, 2011 at 8:53 am said:

http://i958.photobucket.com/albums/ae68/nazfera2/SAM_0142.jpg

SONY CHECK THIS OUT !!!

that message came out of no where when i was playing Brink online at 1:30AM EASTERN Time


57

+ judalation on May 15th, 2011 at 9:05 am said:

No cross chat of voice chat? Oh well guess I will be selling my PS3 Once the new wii comes out! I cant stand companies that dont listen to their consumers!


58

+ infected on May 15th, 2011 at 9:08 am said:

What is wrong with you people? First, We got out information stolen, and Sony Dropped the ball, and thats all what you can say is get the PSN back up so i can play a game…. Do you realize that if they did get access to our debit, credit cards they can seriously do some damage, and not to mention we was a month without the psn… And you’re happy with a month of playstation plus for free? Thats CRAP! because for all you fools who dont have it, whatever you download goes void after your subscription expires, Sony, You’ve dissapointed me severely, and for all your sheep who appreciate you for butt fudging them and throwing sand in their face for giving away worthless freebies for 30 days needs to be led off a cliff. I bought a xbox 360, and I love it. I was a die hard ps3 advocator since the day it came out. It’s not even the fact you dropped the ball that is powering this anger, its the point that you spit in our face and how you dealt with this. I for one will not take your lousy penny worth gifts from this incident. Go to hell Sony Your actions are disgusting.


59

+ Vstar2012 on May 15th, 2011 at 9:14 am said:

I am so happy to be back online. But it kills me that there are people still crying


60

+ jag-niner on May 15th, 2011 at 9:16 am said:

@ Cranky97 I agree f**k Xbox360 I owned 3 of them ( all broke ) 4 if you count the one I traded to get my PS3. And since I became a PS3 owner I’ve had no problems it just works. This little PSN outage is nothing compared to having a broken system that you can’t play.


61

+ Vstar2012 on May 15th, 2011 at 9:20 am said:

Grow up I am not worried and yes I am a adult with kids and bills. I can manage anything and for the most part it is your fault if you put cc online.


62

+ ZionDelhamorte on May 15th, 2011 at 9:21 am said:

I see people have been having a Number of issues with this new update.. Anyone else game data corrupt right after u updated?


63

+ AK-47_HASH on May 15th, 2011 at 9:23 am said:

Glad your’e back! I missed you so much.


64

+ jag-niner on May 15th, 2011 at 9:25 am said:

That’s why I only use PSN cards, and I advise the rest of you to do the same.


65

+ davidcel2005 on May 15th, 2011 at 9:31 am said:

I have 2 ps3′s (slim and original fat 20gb ps3) and the original fat 20gb has been rendered useless when it comes to playing ps2 games. I bought the system with the built in backwards compatibility at launch and because of patch 3.61 I cannot play a ps2 game in it (it wont even recognize the disk–and my disks are flawless and I tried multiple before anyone asks)…. anyone else having this issue? If this is the case then I really hope its an oversight on Sony’s part….. because if they took it out on purpose thats crap.


66

+ ReefrRulz on May 15th, 2011 at 9:35 am said:

Sweet PS3 Updated and back on the PSN. The PS3 I currently have is not my original Launch unit. I had no problem changing my password and signing in. does seem like the system almost locked up when I clicked to open account management on the xmb. took probably 15 – 20 seconds before opening.

Glad to have PSN back


67

+ ZOMBIEHUNTER2112 on May 15th, 2011 at 9:40 am said:

Sooo does this mean the sub-accounts are gone? My son’s account settings are not even showing we have sub-accounts..Does anyone know?


68

+ L_Reid03 on May 15th, 2011 at 9:47 am said:

Thank you sooo much but is it true that we get 30 days of free stuff


69

+ Lokilaugh on May 15th, 2011 at 9:48 am said:

Thanks so much. Glad to have you all back. Too bad we couldn’t post comments during the outage as the blog wasn’t accepting logins. Not sure how some of you did. Anyway great to have the service back on line.


70

+ VI_timmy on May 15th, 2011 at 9:50 am said:

hi i have a very important question to be answerd so plz answer mods or sumone i just updated my ps3 and got online but i didnt have to update my pasword why is that? im in canada was i not exposed to the hackers?


71

+ infirno77 on May 15th, 2011 at 9:51 am said:

Anyone had hardware issues since the update?


72

+ ZionDelhamorte on May 15th, 2011 at 9:51 am said:

no u get 30 days of ps+


73

+ ZionDelhamorte on May 15th, 2011 at 9:52 am said:

Yeah i did had my brink data corrupt on me right after i installed my update.. tried playing a bit beofre my state went green but before i got in they told me to create a new character


74

+ Cranky97 on May 15th, 2011 at 9:52 am said:

die xbox!!!!!!!!!!!!! add me and leecly2010 if you think psn is better than xbox live


75

+ lilibeth183 on May 15th, 2011 at 9:53 am said:

Finally psn is up and running but everyone on psn shuold a least get $20 on psn


76

+ Cranky97 on May 15th, 2011 at 9:55 am said:

if you own a ps3 add me


77

+ demolisher8822 on May 15th, 2011 at 10:02 am said:

Just wanna say thank you Sony for coming back on line baby let’s rock, im off for 3 days after today at 339pm . Yea. Add me if u wantppl…socom 4 and call of duty black ops new maps can’t wait….3 day swing can’t wait……


78

+ NotoriousGamer on May 15th, 2011 at 10:03 am said:

Weak update, late update, and wat does the update do???? Tell us.

-Improve the firmware update progress bar. as of right now the percentage bar is functioning incorrectly. Fix it.
-Look here http://share.blog.us.playstation.com/
-PS3 News feed in the XMB even when the PSN is down to get imp info to all PS3 users.


79

+ derek_227 on May 15th, 2011 at 10:06 am said:

you guys are god i live in ny annddl nite!! miss psn dont even care about ps store:)


80

+ celtics0920 on May 15th, 2011 at 10:14 am said:

so i have a ps3 and wen i went to login to my account it says that i will recieve an email. i havent got that email and is been like 1 hour and a half!!


81

+ Hemiriffic on May 15th, 2011 at 10:18 am said:

Thank you Sony :D I never Lost hope


82

+ sabery on May 15th, 2011 at 10:19 am said:

Today was good day.


83

+ star0915 on May 15th, 2011 at 10:22 am said:

Sony i will like to say Thank you for bringing the PSN back up but my 4th ps3 just broke it gave me the Yellow light of death 80GB backwards compatibility this sucks


84

+ Skata4Life97 on May 15th, 2011 at 10:23 am said:

Ive missed you so much


85

+ AustinP12345 on May 15th, 2011 at 10:33 am said:

on my other account when i go to change password it says their is a server error but on that account only. all my other accounts are online and working perfectly. sony please read this and tell me whats wrong with it thanks


86

+ nikko9831 on May 15th, 2011 at 10:35 am said:

Well im glad that the ps3 network is back up an all but i think that they should give the old ps3 user a prmtionsh of leting us get a cupul of free game from the ps3 store but thx i will still be useing ps3 all my life an i will never go to xbox


87

+ celtics0920 on May 15th, 2011 at 10:41 am said:

austinp12345 the same thing is happening to mine!!


88

+ Dez88Bryantbeast on May 15th, 2011 at 10:45 am said:

it let me get into one account but it wont into the other 2 what do i do


89

+ Dez88Bryantbeast on May 15th, 2011 at 10:46 am said:

celtics0920 do you know what the problem is


90

+ Miss-Jello on May 15th, 2011 at 10:49 am said:

Thank you muchly Sony!! I might not even watch the playoffs Canucks vs. Sharks tonight. =p lol


91

+ king_ahly on May 15th, 2011 at 10:50 am said:

Sony is Suck ass and i had to creat new account and i have to now to add all my friends again my old email and PW not working anymore now i hate Sony good for you Xbox360


92

+ CHANTECH on May 15th, 2011 at 10:52 am said:

Thanks!!!!


93

+ JewJew15 on May 15th, 2011 at 10:53 am said:

so since my old PS3 had the ylod and that is my original account PS3, I can no longer use my original account on the PS3 I own now?


94

+ celtics0920 on May 15th, 2011 at 10:56 am said:

i have no idea what the problem is everyone else is able to change their password right then an there!!


95

+ Leecly2010 on May 15th, 2011 at 10:57 am said:

ADD ME AND CRANKY97


96

+ Leecly2010 on May 15th, 2011 at 11:01 am said:

If you have the following add me MW2 COD WORLD AT WAR MAG SOCOM3 OR RED DEAD REDEMPTION.


97

+ gunder1-man on May 15th, 2011 at 11:03 am said:

I think it’s awesome that PSN is giving a free year of there id theft stuff to anyone who wants to use it. And from what I have been hearing we get someother cool stuff too!! I’m just happy that they are up and running again!! GT5 has been really boring without the online stuff. Now I can get to race all the awesome people that I hung out with online!! Makes my weekend a heck of alot better. Thanks PSN!!! And for all you XBOX lovers, SUCK IT!!! I’m sorry but not having a Blu Ray on your console and the fact that the controler is so crappy. And the fact that you SUCK!! I would rather play my Atari again before ever buying an XBOX. Later guys and hello fellow PSN lovers!!!!.


98

+ Pnorthug9 on May 15th, 2011 at 11:05 am said:

Do we get the welcome-back package when Playstation store comes back online?


99

+ thezombiehunter1 on May 15th, 2011 at 11:09 am said:

thank you play Station Network. now I can play games. Thank you. I still love you guy’s keep up the good job. I’m still waiting for the some free stuff .


100

+ DEADINFERNO on May 15th, 2011 at 11:22 am said:

Finaly.


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