PlayStation.Blog
No Man's Sky

Update on Service Restoration Rollout

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 15, 2011 // Sr. Director, Corporate Communications & Social Media

We’re currently experiencing an extremely heavy load of password resets, and so we recently had to turn off services for approximately 30 minutes to clear the queue.

As such, a large number of people are attempting to change their passwords at the same time, it’s taking longer than expected for all those emails to clear all of the ISPs.

If you’ve requested your password reset, please give it a bit of time to reach your email. Thanks for your patience as we work to get everyone back online.

//Add Your Own

2,620 Comments

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1

+ StingrayX on May 15th, 2011 at 6:09 pm said:

okie dokie


2

+ Ramage on May 15th, 2011 at 6:09 pm said:

Any word on when we can expect the e-mails regarding the identity theft protection services?


3

+ marlyt on May 15th, 2011 at 6:09 pm said:

Word, Patrick. Word.


4

+ Drarkie on May 15th, 2011 at 6:09 pm said:

Thanks for doing your best guys!


5

+ jeffsmither on May 15th, 2011 at 6:10 pm said:

When did this start? So we cant go online that time?


6

+ mattc321 on May 15th, 2011 at 6:10 pm said:

k


7

+ AUG209 on May 15th, 2011 at 6:10 pm said:

CHEEEAAA….. PUT THE STORE UP SONY, I GOT PAPER TO SPEND & NEED SUMM GAMES….


8

+ starfox_6456303 on May 15th, 2011 at 6:11 pm said:

I’m just going to turn the ps3 off and pretend that I did not see the “Playstation®Network is currently undergoing maintenance” message…


9

+ quentin109 on May 15th, 2011 at 6:11 pm said:

Thank you i was going to sign in to check the problem i was having with the black ops server was gone and i was like what its undergoing maintenance?? Thanks for the info


10

+ kingsam1327 on May 15th, 2011 at 6:12 pm said:

WTF


11

+ osamaFTW on May 15th, 2011 at 6:12 pm said:

Any updates on PS Store? Got some money to give you guys!


12

+ sped99 on May 15th, 2011 at 6:12 pm said:

the psn celeb thats me


13

+ Stealth1986 on May 15th, 2011 at 6:13 pm said:

Yay! Go PSN! Can’t wait for the store to come back up! Gonna buy many things the second it comes back online!


14

+ StingrayX on May 15th, 2011 at 6:13 pm said:

It will probably be up on Tuesday along with the weeklyPlaystation Store update


15

+ GLOC65 on May 15th, 2011 at 6:13 pm said:

It’s past 30 mins


16

+ Asoccerman123 on May 15th, 2011 at 6:13 pm said:

Lol oh Sony I got used to waiting so now idc if it’s on or off I JUST WANT THE PS STORE lol


17

+ Raider85 on May 15th, 2011 at 6:14 pm said:

We all hope so


18

+ firehose51 on May 15th, 2011 at 6:14 pm said:

i under stand


19

+ StingrayX on May 15th, 2011 at 6:15 pm said:

They just posted this about 5 min ago GLOC65…be patient.


20

+ holesnurhead on May 15th, 2011 at 6:15 pm said:

Thanks for the update Sony, appreciate it.


21

+ angel_gonzalez7 on May 15th, 2011 at 6:15 pm said:

:( i want Playstation Store please!


22

+ CountCrotchula97 on May 15th, 2011 at 6:15 pm said:

Thanks for the update


23

+ dirtysocks12345 on May 15th, 2011 at 6:15 pm said:

ok here is the deal. I go online at maybe 3:00pm leave and come back at 9:00pm and its down yet AGAIN! What is the deal? Im getting quite mad with Sony. But yet again they are trying. So please hurry I need Playstation Home!!!!


24

+ SnOwNiNjA55 on May 15th, 2011 at 6:16 pm said:

=.= wow lol its on and then off xD Well im use to waiting by now.


25

+ ttitanb on May 15th, 2011 at 6:16 pm said:

When do find out about the welcome back deal and the 2/5 games we get? Not being greedy. Nice job on the info Sony


26

+ Passive_Menis_ on May 15th, 2011 at 6:16 pm said:

Needed a 30min break anyways my fingers hurting from all those headshots in cod


27

+ angel_gonzalez7 on May 15th, 2011 at 6:17 pm said:

@25 lol at the comment AND your username lol.


28

+ thereck24 on May 15th, 2011 at 6:17 pm said:

some of you guys are so greedy


29

+ noahhrocks on May 15th, 2011 at 6:18 pm said:

okay

thanks for the update sony.


30

+ ryanr-s15 on May 15th, 2011 at 6:19 pm said:

i hope the playstation store returns soon, other than that i’m just glad online is back regardless.


31

+ Littlegentleman on May 15th, 2011 at 6:19 pm said:

so after my movie should be hunky dory?


32

+ rjasinski7 on May 15th, 2011 at 6:19 pm said:

k i can deal with it


33

+ TrApBoY_AnTMaN on May 15th, 2011 at 6:19 pm said:

i want the playstation store to get back up an running again.


34

+ mattc321 on May 15th, 2011 at 6:19 pm said:

ty


35

+ StingrayX on May 15th, 2011 at 6:19 pm said:

You guys (or girls) who are impatient have to be logical about this…servers get messed up when it’s flooded…Don’t demand for it to be up, or even demand for the Playstation Store to be back now…you waited 3 weeks, you can wait another 30 minutes.


36

+ noahhrocks on May 15th, 2011 at 6:19 pm said:

i was getting worried because it said you have been signed out and i thought i had to change my pass AGAIN but yeah all good now.

just cant wait for ps store!! =] =] =]


37

+ Passive_Menis_ on May 15th, 2011 at 6:20 pm said:

its not a joke fingers cramp from hitting the trigger to much my kdr is over 1 but my accuraccy is like .001% So i go threw a lot of bullets


38

+ ny_beast24 on May 15th, 2011 at 6:20 pm said:

2 more people I need before I reach 70 on my list


39

+ Beegeeskiller on May 15th, 2011 at 6:21 pm said:

OK, so I just repeatedly spam your servers by trying to sign in every second until I cripple all of them/sign in? Mm-‘k’. Lemme just get my rapid fire controller and my modded 500Tb 1Tb DDRAM with water-cooled CPU/GPU Ps3 and I shall.


40

+ x_-Midnight-_x on May 15th, 2011 at 6:21 pm said:

add me everyone :)


41

+ Alpha_Humanoid on May 15th, 2011 at 6:21 pm said:

Well that won’t be that long.


42

+ StingrayX on May 15th, 2011 at 6:21 pm said:

@36 Yeah…it’s also fun doing road kills with my hummer in Bad Company 2…oh wait, you can’t drive vehicles in COD XD


43

+ cgmzombie on May 15th, 2011 at 6:21 pm said:

ok what the hel l


44

+ x_-Midnight-_x on May 15th, 2011 at 6:21 pm said:

PS STORE PLEASE TELL US THE NEWS ON THAT :) THANK YOU


45

+ Black_Icefa02 on May 15th, 2011 at 6:22 pm said:

Hmmmmm…….Something doesn’t feel right about this


46

+ mattc321 on May 15th, 2011 at 6:22 pm said:

add me guys


47

+ VixDiesel on May 15th, 2011 at 6:22 pm said:

ugh. i swear if i see another 80710029…


48

+ TrApBoY_AnTMaN on May 15th, 2011 at 6:22 pm said:

I do agree with @15 lol same here yo.


49

+ anthony19672 on May 15th, 2011 at 6:23 pm said:

Thanks for clearing it up, when I logged off for an hour and tried to log on right now I thought “here we go again..”


50

+ CountCrotchula97 on May 15th, 2011 at 6:23 pm said:

@37 sorry to ask but list?


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