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Uncharted 4

Update on Service Restoration Rollout

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 15, 2011 // Sr. Director, Corporate Communications & Social Media

We’re currently experiencing an extremely heavy load of password resets, and so we recently had to turn off services for approximately 30 minutes to clear the queue.

As such, a large number of people are attempting to change their passwords at the same time, it’s taking longer than expected for all those emails to clear all of the ISPs.

If you’ve requested your password reset, please give it a bit of time to reach your email. Thanks for your patience as we work to get everyone back online.

//Add Your Own

2,620 Comments

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51

+ chobee_boy on May 15th, 2011 at 6:23 pm said:

@ passive_menis_ i know what you mean I’ve spent most of the day bustin’ heads in Black Ops too.
only thing sucks is that in the past 3 1/2 weeks i could have prestige’d 3 times already. I think they should have like a triple XP WEEK for COD: Black Ops or something for those of us who had to suffer with out online play.


52

+ spartackan on May 15th, 2011 at 6:23 pm said:

It’s cool, just go for a shower, eat and it’d be back by the time I finish. :P


53

+ DIGGY305 on May 15th, 2011 at 6:23 pm said:

Down In Miami wanted to play a match in Black Ops During Half time go Heat!


54

+ FlungDungFar on May 15th, 2011 at 6:24 pm said:

been almost an hour, wheres psn? =(


55

+ noahhrocks on May 15th, 2011 at 6:24 pm said:

so..


56

+ Happy_316 on May 15th, 2011 at 6:24 pm said:

i wish i would have used my kombat code the moment i got home with mortal kombat as it stands I only have less than a day left on my online trail and then no mortal kombat online till the store comes back. I seen the dreaded message and about kicked my ps3 glad i decided no to hope its back up soon and with out the 3 hour phase in period.


57

+ mattc321 on May 15th, 2011 at 6:24 pm said:

psn is down, some1 hacked it agian lol that would be funny though..


58

+ ty1109 on May 15th, 2011 at 6:25 pm said:

aww lol i was about to get mad lololol i was just going to go on gta4 lol


59

+ priceisnow on May 15th, 2011 at 6:25 pm said:

at least its not another hack
thanks sony for all the hard work to get psn back up


60

+ ash_lele21 on May 15th, 2011 at 6:25 pm said:

Okay I thought I was the only one getting the maintenance message.
I just wanna play black ops lol.


61

+ BIGB0YEEEEEE1 on May 15th, 2011 at 6:25 pm said:

how long has it been down!!1 i wanna play cod


62

+ madmanhenry on May 15th, 2011 at 6:26 pm said:

help i want my fix


63

+ StingrayX on May 15th, 2011 at 6:26 pm said:

For those of you waiting…

“You measure yourself by the people who measure themselves by you.” – The Bucket List


64

+ teeli45 on May 15th, 2011 at 6:26 pm said:

Please address the timed out issue that I am having after receiving password reset confirmation and before PSN went back offline officially. I have yet to have a successful login via either of my consoles.


65

+ Big_Chuck27 on May 15th, 2011 at 6:26 pm said:

when do we get that welcome back package??


66

+ footballrule on May 15th, 2011 at 6:26 pm said:

Why does PSN keep going back down? This is seriously annoying. Waited long enough to play online again. Doubt Xbox Live has these issues…


67

+ AUG209 on May 15th, 2011 at 6:27 pm said:

WELL MAYBE IF SONY DIDNT TURN ON ALL THE REGIONS AT ONCE, TRYN TO MAKE EVERYONE HAPPY, THIS WOULDNT BE A PROBLEM. PAUSE EVERYONE REAL QUICK SONY AND DO CALIFORNIA 1ST FOR THE PS STORE. CHEEEAAAA


68

+ Asoccerman123 on May 15th, 2011 at 6:27 pm said:

So how bout the weather?


69

+ ny_beast24 on May 15th, 2011 at 6:27 pm said:

add me reach 70, make it 75 lets roll


70

+ madmanhenry on May 15th, 2011 at 6:27 pm said:

im counting the min come on psn i want to play with all my bros


71

+ tigerbait_ on May 15th, 2011 at 6:27 pm said:

Ok, I just hope this is what really happened this time……..


72

+ chobee_boy on May 15th, 2011 at 6:27 pm said:

qoute:”We’re currently experiencing an extremely heavy load of password resets, and so we recently had to turn off services for approximately 30 minutes to clear the queue.”

does that mean it will take several hours for you to ROLL OUT SERVICE like you did previously?


73

+ angel_gonzalez7 on May 15th, 2011 at 6:27 pm said:

If you have the “maintenance” message. Just turn off your PS3, turn it on, then log on. Doesn’t work? Wait a couple minutes


74

+ brolly087 on May 15th, 2011 at 6:27 pm said:

Thank you for not leaving us in the dark for 2-3 days on this one guys :D now turn it back on so i can play


75

+ Antonisbob on May 15th, 2011 at 6:27 pm said:

Eh what evs.. my B-spec bob is grinding the Le Mans 24, lol.


76

+ ny_beast24 on May 15th, 2011 at 6:28 pm said:

@67 *to reach 70*


77

+ BULLDOG5045 on May 15th, 2011 at 6:28 pm said:

WOW the fastest update of this whole month great job mr Patrick Seybold // Sr. Director, Corporate Communications & Social Media.
big big fan of MR ballzbiggins here.


78

+ Beegeeskiller on May 15th, 2011 at 6:28 pm said:

@stingrayx Add me. We’ll run over people in our Hummers… together. No, no, let’s have a dogfight with choppers. Hardcore mode on.


79

+ DragonGod90 on May 15th, 2011 at 6:28 pm said:

….What’s taking so long?! it’s been well past 30;


80

+ madmanhenry on May 15th, 2011 at 6:28 pm said:

help me im going crazy no thats just meeeeee


81

+ Clank236 on May 15th, 2011 at 6:29 pm said:

not again :(


82

+ niner4life9 on May 15th, 2011 at 6:29 pm said:

Still out here(Florida) and it has been exactly 1 hour. Not happy. I just bought Gran Turismo 5.


83

+ poohmafoo on May 15th, 2011 at 6:29 pm said:

oh, ok…………………


84

+ supersaiyanX3 on May 15th, 2011 at 6:29 pm said:

when does psn store come back on


85

+ SIL3NCE-_-KILLA on May 15th, 2011 at 6:30 pm said:

i cant sign in ? i tryed


86

+ Xx_BEASTSWAG_xX on May 15th, 2011 at 6:30 pm said:

Everyone make Sony go bnkrupt sale ur ps3 to gamestop and buy an x-box


87

+ reallordevil on May 15th, 2011 at 6:30 pm said:

Thanx ps forevery thing and Will the ps store be back up soon


88

+ Spidey817 on May 15th, 2011 at 6:31 pm said:

I was going to say, don’t tell me they got hit again ALREADY.


89

+ kamakaz423 on May 15th, 2011 at 6:31 pm said:

Crap almost got scared thinking Psn was hacked again XD


90

+ weaselwarrior11 on May 15th, 2011 at 6:31 pm said:

when will it be back on


91

+ voltstash on May 15th, 2011 at 6:31 pm said:

Double XP on Black Ops please!


92

+ chris-artressia on May 15th, 2011 at 6:32 pm said:

My friend is playing black ops, but when i try to play multiplayer it wont load, then i have him invite me and it wont let me join him… Explain this to me


93

+ DidntCmeComin on May 15th, 2011 at 6:32 pm said:

At least I got platinum trophy in Socom before it went back down.


94

+ tonydamiani on May 15th, 2011 at 6:32 pm said:

PSN IS OFF AGAIN :( WHY!? DAMMIT


95

+ VixDiesel on May 15th, 2011 at 6:32 pm said:

I still haven’t gotten an e-mail for my one account and it’s been nearly 24 hours already. Got an e-mail for the other account no problem.


96

+ AUG209 on May 15th, 2011 at 6:33 pm said:

F THE XBOX!!!! GO TAKE YOUR CHEERLEADING A*# OVER TO MICROSUCKS OKAY…. I SHOULD SNAKE U MIATE


97

+ Asoccerman123 on May 15th, 2011 at 6:33 pm said:

U ppl know it take a lot more than a few hours to get ps store package for everyone of the pan users
Ps store is gunna be down for a while so they can get the welcome back package ready for everyone
They couldn’t do it when it was down bcuz they need to be online


98

+ VixDiesel on May 15th, 2011 at 6:34 pm said:

Just logged in by the way, seems to be back up for me.


99

+ Robotik1er on May 15th, 2011 at 6:35 pm said:

I cant wait for it to be back up i got money to spend aha im just waiting for the online to be bac on to start playing brink again sooo add me people


100

+ Devil_Pup1775 on May 15th, 2011 at 6:35 pm said:

alright sony please get everything back up and going like the ps store because FREE MONTH OF PS+ WHOO HOOO


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