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PS4 - The Last of Us Remastered

Update on PSN Password Reset Process

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 18, 2011 // Sr. Director, Corporate Communications & Social Media

We temporarily took down the PSN and Qriocity password reset page. Contrary to some reports, there was no hack involved. In the process of resetting of passwords there was a URL exploit that we have subsequently fixed.

Consumers who haven’t reset their passwords for PSN are still encouraged to do so directly on their PS3. Otherwise, they can continue to do so via the website as soon as we bring that site back up.

//Add Your Own

972 Comments

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151

+ yoda4272 on May 18th, 2011 at 1:15 pm said:

i was curious when the download history list would be back up because i lost one of my map packs and i was trying to load it?


152

+ Boobnoob69 on May 18th, 2011 at 1:16 pm said:

When’s the store going to be back up?


153

+ Stackcluster on May 18th, 2011 at 1:19 pm said:

Dont wanna sound redundant but… is it working yet ?!

:P


154

+ bassplayer_1 on May 18th, 2011 at 1:22 pm said:

Get the store back online PLEASE!!!!!


155

+ XMaRksDa1Sp0t on May 18th, 2011 at 1:25 pm said:

If you guys think the store will be up please give us a date. =)


156

+ Eric_Gamer98 on May 18th, 2011 at 1:27 pm said:

add me


157

+ GY_NASTY on May 18th, 2011 at 1:29 pm said:

Sony you suck!!!!!! DAY 78 and still no PLAYSTATION STORE. wat are yall doing jacking off with one another. Iam really close to sellin this piece of crap known as a PS3 cause the company dont want u to get ur new maps or add ons. they make u wait by trying to shut us up cause there giving us sum free stuff. the free stuff is doodoo. boo sony. yall can take dat free stuff and shove it


158

+ themathe1 on May 18th, 2011 at 1:30 pm said:

ok ok,I waiting the PS store


159

+ Eric_Gamer98 on May 18th, 2011 at 1:30 pm said:

first on page 4!!! :)


160

+ Bigkilla246 on May 18th, 2011 at 1:30 pm said:

I dont get why is playstation store down?


161

+ truewolf2008 on May 18th, 2011 at 1:31 pm said:

i think ps stores almost up i just try to go in it took longer to show the matice sign


162

+ Eric_Gamer98 on May 18th, 2011 at 1:32 pm said:

and at gy_nasty, 78 days??? sorry to say but that really sucks for you… :(


163

+ Old_PopTarts on May 18th, 2011 at 1:32 pm said:

+ trush1492 on May 18th, 2011 at 12:24 pm said:

Hmm I see, well I guess thats kind of cool.


164

+ norcalbwlr on May 18th, 2011 at 1:33 pm said:

@ 6. I’m not spamming the system. I said “first” and then proceeded with a comment relevant to the topic. Therefore, do not suggest a ban of my account if I am not causing any problems. Mr. Seybold, is there any update as to the status of the PSN password reset? People should have changed their passwords earlier when the service was rolled out again.


165

+ sam_online on May 18th, 2011 at 1:34 pm said:

Basically any yahoo with a blog can post rumours and pass them off as fact with no recourse whatsoever. Don’t believe everything you read, esp on the internet!


166

+ Eric_Gamer98 on May 18th, 2011 at 1:34 pm said:

yea, is there still people in the us whom need to reset there passwords?


167

+ truewolf2008 on May 18th, 2011 at 1:34 pm said:

ARGGG! DARN IT I WAS WRONG! SONY! WHAT IS GOING ON! (pihew) sorry SONY but that


168

+ RicAn6483 on May 18th, 2011 at 1:35 pm said:

@gy nasty,you sound like a little ungrateful nerd. Go trade it, trust me you won’t be missed.


169

+ Eric_Gamer98 on May 18th, 2011 at 1:36 pm said:

i had a bad theroy about what happend to ps3, thank god they proved me wrong.


170

+ StickOfDoomXx on May 18th, 2011 at 1:38 pm said:

Come on sony… We want the store! I want the Honest Hearts DLC for Fallout: New Vegas! And kinda the new black ops one.


171

+ Snipenatorfanboy on May 18th, 2011 at 1:38 pm said:

I’m happy as long as I could still play black ops. Lol


172

+ rjasinski7 on May 18th, 2011 at 1:39 pm said:

@ 152
it has not been 78 days it has been like 29


173

+ Eric_Gamer98 on May 18th, 2011 at 1:40 pm said:

as long as we have black ops yes, its fine


174

+ alphagamer365 on May 18th, 2011 at 1:40 pm said:

cant wait for store to be back up, but red dead redemption is doing just fine to okeep me busy. Keep up the good work sony!


175

+ linux731 on May 18th, 2011 at 1:42 pm said:

Who the hell cares if you’re first or second?????? Anyway, WtF?? down again?


176

+ Boobnoob69 on May 18th, 2011 at 1:42 pm said:

Get in my belly!!!!!!!!


177

+ KevWriter on May 18th, 2011 at 1:43 pm said:

There = place
Their = possessive form of “they”
They’re = contraction of “they” and “are”


178

+ Mr13ig_13ong_Rip on May 18th, 2011 at 1:44 pm said:

#12 megalodonshark

I is always CAPITALIZED, you really dumb down your post trying to sound so smart yet forgetting what they taught you in 1st grade. So Sony I was hoping you could tell me why the overall ranking on the Socom 4 website doesn’t match the overall ranking on the game leader boards? I’m 598 on the website and 1,914 on the game leader boards. Which is correct? Also funny thing, I tried to look up the players that are in the top 10 on the game leader boards but couldn’t find them on the website leader boards.

Are you going to allow the people that play 1-3 games to get a good K/D so they show up in the top ten stay there? Shouldn’t the ranking system be more than just about someones K/D? Some guys are in the top ten because they played 1 game and went 9-1 so they have a spot in the top ten. Then you got people that have thousands of kills, a good K/D and good win percentage that should have the top spots. What gives? On a side note thanks for getting the Network back up, it’s nice to be able to play games with friends and family that are out of state and that I don’t see often enough.


179

+ Eric_Gamer98 on May 18th, 2011 at 1:45 pm said:

28 days btw


180

+ pollithekiller on May 18th, 2011 at 1:45 pm said:

51st !! AWESOME


181

+ truewolf2008 on May 18th, 2011 at 1:46 pm said:

Open to everyone, but don’t be a jerk.


182

+ Jerometheknight on May 18th, 2011 at 1:47 pm said:

Please get the Playstation Store back up, thanks!


183

+ Eric_Gamer98 on May 18th, 2011 at 1:47 pm said:

zaqwxsecdrvftbgyhnumjikkolp is what i should have made my user name but….. too late now, eric out!!!


184

+ GY_NASTY on May 18th, 2011 at 1:49 pm said:

IF Sony cant get there act together with the PS Store then we are going to boycott The PS3 system. There is no point in waiting for somthing, even when you constantly lie to you consumers. so far there are 58 ppl ready go turn there Ps3 back in and the number will rise. We as a ppl are tired of waitin listing to ur lies giving us crapy games just to shut us up and be content. LOL o no turn on the PS store and u wouldnt have no more problems but u keep talkin and updating stupid games over n over n over again wats is ya’lls problem really. SONY SUCKS BOYCOTT TIME. TURN ON THE PS STORE OR YOUR GONNA DECLINE IN SELL DRAMATICALLY


185

+ truewolf2008 on May 18th, 2011 at 1:49 pm said:

Remember: no swearing, fighting, or using the comments section of this blog to be “first!


186

+ Kavewoman48 on May 18th, 2011 at 1:49 pm said:

@ Zoryu_of_Setsuna

If you had read my comment correctly you would have noticed that the orgininal comment is from May16th, not from today. (comment 59)

If you had read down just a bit further (comment 62) you would have noticed I took the time to explained it in greater detail.

This is the second time you have tried to make me look foolish on these blogs and I’d advise you to cease addressing me in any way.

“Open to everyone, but don’t be a jerk.”


187

+ SHISCABOB on May 18th, 2011 at 1:50 pm said:

2 FO 5 DOLLA !


188

+ truewolf2008 on May 18th, 2011 at 1:50 pm said:

@GY_NASTY
i can teel u are a xpoo 3crap60 fan


189

+ xBarbarikDavex13 on May 18th, 2011 at 2:00 pm said:

+ Old_PopTarts on May 18th, 2011 at 11:50 am

i created an account back in 2008, the one im using now. It was on my first ps3. That system got stolen and i didnt have a ps3 til about june of 2010. I used the same account when I purchased the playstation im using now. You don’t ever lose your account unless you personally have it closed. I’m not quite sure how to go about doing that but anyways ive had this account on 2 ps3s for over 3 years. just saying.


190

+ dan_alex95 on May 18th, 2011 at 2:02 pm said:

OK!! no problem, just make sure to do it fast


191

+ GY_NASTY on May 18th, 2011 at 2:03 pm said:

@truewolf2008

Well ur intelligence shows how stupid u really are. i said nuthin bout being and xbox fan. ive been with sony since the beginning. i knw alot of ppl dat wrks with sony dik head. so b4 u tho a comment at me u better wtch urself. jus by me knwing ur name up here can get u banned else where. i can scan ur ip n dat will tell me wateva bout u i need to knw try me lame. and since ur all on my nuts since dats all u had to say u must b one of them quit sorry suck A^^ ppl dat luv the lil games dat there offering cause all u play is baby game. i bet if ur in ur late 20′s u still play little big planet or pokemon rite, ur one of them kind of ppl. u suk like xbox do move on lay off n stay off my comment dik.


192

+ ktwister on May 18th, 2011 at 2:06 pm said:

I KNOW THIS IS OFF TOPIC, BUT WHY DO YOU GET TO PICK WHATS IN THE WELCOME BACK PROGRAM DURING THE PSN WAS DOWN. WHY CANT THE PLAYERS IN THE GAME PICK WHAT KIND OF GAMES WE INSTEAD. WHAT IF THOSE PEOPLE ALREADY HAVE THOSE GAMES, OR WE DON’T EVEN LIKE THE GAMES OF CHOICE??? IF THEY ARE POPULAR GAMES (AND IM GUESSING THEY ARE) THEY’RE ABOUT 50$ EACH AND WE CAN PICK TWO OF THEM RIGHT? SO WHY CANT YOU GUYS JUST GIVE US 100$ WORTH OF PSN CREDIT AND THEN WE CAN PICK WHAT EVER WE LIKE?!?!?!?! HONESTLY I LIKE THAT YOU GUYS ARE DOING THIS, BUT IT JUST SOUNDS LIKE YOUR TRYING TO SAVE MONEY BY LIMITING US TO GAMES YOU GUYS ALREADY HAVE. IF IT WAS REALLY A WELCOME BACK PROGRAM IT WOULD BE A MORE VARIETY OF GAMES OUT THERE. I AM AND STILL WILL BE A PS3 FAN JUST EXPRESSING WHAT I THINK. =/


193

+ xBarbarikDavex13 on May 18th, 2011 at 2:06 pm said:

@GYNASTY (179)
You go right ahead and boycott the ps3, it’s your loss. I’m sure there are MILLIONS of people that are content with waiting patiently for the store to come back online. We can live without it for a little while, just be happy the network is up and running so you can actually play online and stuff. Quit whining about the store and grow up. Your threats really wont affect Sony, it’s not going to make them work any faster than they can. You have to understand that there is a lot of work going into the restoration of all the PSN services and they are doing their best to bring them up safely and efficiently. What good is putting the store back online when its not complete yet, it’ll have so many bugs and you’ll be right back on here [DELETED] about that. So chill, play some games, go outside, have fun. Live life.


194

+ gophjlly on May 18th, 2011 at 2:09 pm said:

I logged out of us.playstation.com and i have rest my password and it wont let me log in :(


195

+ JoshuaKearney on May 18th, 2011 at 2:10 pm said:

@GY_NASTY: That was the funniest comment I’ve ever seen. Thanks for the entertainment during these dark times.


196

+ Thatbrokid on May 18th, 2011 at 2:10 pm said:

@192
ur right and i have been thinking about this since they announced the welcome back program


197

+ TheWalkingDude on May 18th, 2011 at 2:10 pm said:

everyone oughta just be glad that sony is even offering anything free, as they dont realy have to but are trying to make amends for lost/downtime, people here should be glad that they have even took the time to get things going at all, but no you have all theese whiners going when are we gonna get our free stuff, like i said just be glad they are even offering anyhting and quit crying about it!!


198

+ rjasinski7 on May 18th, 2011 at 2:13 pm said:

its not letting me log in the website


199

+ D3ATH77 on May 18th, 2011 at 2:14 pm said:

@norcalbwlr, It does state on your right hand side BEFORE you post, No using the comment section to be “first”. I assumed that meant putting “first” on the first post, which you clearly did not follow the rules, or did not take the time to read the rules. And here I am not following the rules either. On topic: I hope this isnt going to be a ongoing thing, PSN up, PSN down.


200

+ truewolf2008 on May 18th, 2011 at 2:21 pm said:

@GY_NASTY
Open to everyone, but don’t be a jerk. Open to everyone, but don’t be a jerk. Open to everyone, but don’t be a jerk.

Remember: no swearing, fighting, or using the comments in fact.. DON’T even comment
Think about what you’re saying


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