Update on PSN Password Reset Process

972 0
Update on PSN Password Reset Process

We temporarily took down the PSN and Qriocity password reset page. Contrary to some reports, there was no hack involved. In the process of resetting of passwords there was a URL exploit that we have subsequently fixed.

Consumers who haven’t reset their passwords for PSN are still encouraged to do so directly on their PS3. Otherwise, they can continue to do so via the website as soon as we bring that site back up.

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972 Comments

  • -246= You should have no problems logging in. Although i do not own a PSP so i couldnt tell you how the functionabilty is with that device

  • -249= make sense & good point

  • xBarbarikDavex13

    + TC4SPAZINOUT on May 18th, 2011 at 3:04 pm said:
    @230

    you have to realize that its not just sony putting money into the welcome back package, the companies that made the games themselves were willing to lose money by giving free games away. So just be happy that there are companies out there willing to make sacrifices for their customers.

  • so ummm don’t bother calling sony cause theyr’e just going to give you the brush off i know three people in my area that have called about news on the store and they basically told them ” we don’t know when its going to come back on and we can’t give that info out please read our blog” why would they say read the blog its not like they post anything

  • Frist! Oh wait d@mn

  • can u still fix the lagging? i lag nonstop and my signal sterngth is 100%

  • when can we download stuff from the store has anybody heard

  • is the psn working right now? O.o

  • I’m just hoping they bring the Store online before the end of the world this weekend. ^_^

  • Thank You Sony for the Update i was wondering was trying to log on the website of my account this morning and said under maintenance again. Hope you guys get everything fix and running again and have that Store up and running…….

  • when will we be able to access the playstation store, also when can we have the 2 games we want out of the five. Where will we download them?

    THANK YOU!!!

  • nabeelpakiblood1

    Like they would tell us if they were hacked why can’t they let us know ahead of time that it will be going down so be aware

  • well thank the lord it didnt last all summer i cant wait for resistance 3 early closed beta that you can only get by buying socom 4 its gonna be beastly funs ^_^

  • PS STORE I WANT IT NOW………. come one already……

  • if you go to the main us.playstation.com page and click sign in the down for maintenance message comes up

  • Oh come playstation, please don’t make this as long as the recent outage.

  • Anyway when will,the psn store come back up?

  • all they keep saying is everything will be up the 31st they obvsiously don’t want to keep us updated

  • nan who asked the 9th question the hole psn was down until it came back up

  • my fault bad typin on the 1st comment it was suppose to be man

  • Assasinator0240

    THEN TOMORROW “Sorry we had to bring PSN down for it to COOL down” lol

  • Sony lied, credit cards died.

  • Better be up this weekend, that’s all i know

  • So, we got hacked again? Wow, after a whole month doing “A new and more secure PSN” got hacked? Wow…

  • “URL exploit that we have subsequently fixed.” yea that means someone did or tried to do something malicious aka crack/hack/exploit a vulnerability ….. nice

    Question is anyone getting signed off/out games getting a message that says “someone sign-in with the same user id”? or is just me because i changed my password at least twice on my ps3.

  • i haven’t been booted from an online game yet or had my account signed in by anyone other than me. however the issue with the site sign in may be related to updating the ps store. just a thought

  • 249
    + xBarbarikDavex13 on May 18th, 2011 at 3:33 pm said:

    Actually that would make perfect sense. Thanks for giving me at least an idea of why.

  • They get hacked more which means we get more free stuff.

  • well i guess as long as your logged in to a computer that has your psn account you can still get in a blog

    lets hope this just does not last as long as the other round

    still holding faithful, ‘come on Sony’

  • so on my old account i could not change my password because on the reset password page a error kept occuring and if i can get my old account back that would be great thanks sony for trying so hard to get it back up and running

  • is anyone else having problems login into the forms?????

  • my bad i see everyone else is having problems too

  • Does anyone know why Madden won’t let me get online. I can sign in to PSN. I can see my friends online and everything but when I go into Madden and I hit the play online link it tries getting pricing and other info and then says cant connect to server to get online pricing and content at this time. or some bs like that. but still??? anyone???

  • I don’t know if anyone asked/answered yet, but how will this affect the Rockstar Social Club linking in L.A. Noire?

  • I dont know what they are doing but you cant sign in and you cant play some online games right now i wish they would tell us what the hell is going on

  • @OVERDOSE665

    I can sign in and play online games?

  • to the Forums i mean

  • dang man maybe they are having to reboot the system to get the ps store up and running. lets hope im tired of this s h i t i didnt pay 600 for all this stuff to not work ive been patient but i havent been back on since this whole thing started.

  • Why are the forums cookies expiring every 24 hours now? It’s getting pretty annoying having to login everyday and now I can’t post anything because it’s under maintenance.

    Does this have anything to do with the error a lot of people were getting on black ops yesterday? Me and several of my friends were booted off black ops saying someone else logged into our account. But we were not booted from psn, only from the game in black ops.

  • Our accounts won’t be safe until we change our “secret question” that was also stolen along with the other data, but we can’t change that since sony wont allow it, fail, again!

  • some people cant for some reson. I can sign in and play but alot of my friends have told me that they cant sign in if you go to the forums and try to sign in you get a maintance message.

  • thats was @285

  • whos from the EST??????????????

  • homepage is down but online fine

  • i wonder way is 8:18 pm here in NY so its 5:18 in CA i wonder if they are doing a update?

  • its taking too long, dont you think

  • @GreatSkull1990 yah they should update us on whats happening i know that they need to clean out there quecue or whatever i know i spelled that wrong but this is the 10th time they have done it i hope they are doing something with the store

  • I just hope that the playstation store comes up soon and we can get those free games they said we could get, I really want to play dead nation and LBP. Thanks for all the hard work sony.

  • Ummm… Nice weather we’re having?

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