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Identity Theft Protection Offer for PlayStation Network and Qriocity Customers

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 25, 2011 // Sr. Director, Corporate Communications & Social Media

Starting today, PlayStation Network and Qriocity account holders in the United States can begin the enrollment process for the identity theft protection program by visiting http://us.playstation.com/news/consumeralerts/identity-theft-protection/. We are also notifying customers of the enrollment landing page via email, which you will receive in your inbox this week.

As previously announced, Sony Computer Entertainment and Sony Network Entertainment have made arrangements with Debix to offer the AllClear ID PLUS identity theft protection program to PlayStation Network and Qriocity customers who are concerned about identity theft following the criminal cyber attack on the network. AllClear ID PLUS is a premium identity protection service that uses advanced technology to deliver alerts to help protect you from identity theft. The service also provides identity theft insurance coverage and hands-on help from expert fraud investigators. Sony has arranged, at no charge to eligible PlayStation Network and Qriocity account holders, for twelve months of this service to be provided by Debix to those who choose to enroll.

In order to be eligible, account holders must be residents of the United States with active accounts as of April 20, 2011.

//Add Your Own

1,346 Comments   3 Replies

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1251

+ delvato on May 29th, 2011 at 1:24 pm said:

@1245 I feel ya with the lack of udates it makes one believe that they are not close to finishing the job at hand. as far as I have read they will be updating the store with multiple updates a week..so the ones that were already released will be first in line. so if a company like infamous2 says its releasing dlc for june 2nd that means its ready but may not get qued into the store for a week or two behind others. Id say after two weeks when they get caught up dlc should return to regular time frame…as far as the esculation dlc expect that to be a few updates behind as well (could be wrong).
just curious the see how long the store stays up when it comes online with the endless masses downloading at the same time..hopefully there new system can handle the workload


1252

+ kevinjones420 on May 29th, 2011 at 3:10 pm said:

PLAYSTATION STORE. . . . . . . . . . . . . . . . . . . . . . . .??????


1253

+ xXFree_SpiritXx on May 29th, 2011 at 3:14 pm said:

Well… when they do open the store back up everyone will be on it at once. Making it as slow as S***.


1254

+ xXFree_SpiritXx on May 29th, 2011 at 3:17 pm said:

The PlayStation Store might be accessible again as soon as Tuesday, according to a report published today.

Gaming blog Gamasutra says a memo sent from Sony to its game maker partners says May 24 is the date the online store for buying video games and video content will return, unless some problem arises in the meantime.

The letter, from PSN content manager Jack Osorno, reportedly included details of a new game-publishing schedule that would allow Sony to catch up on game releases that were bypassed while the network was offline for more than three weeks.

Sony previously had said only that it aimed to relaunch the store by May 31.


1255

+ xXFree_SpiritXx on May 29th, 2011 at 3:17 pm said:

In a comment to gaming site Giant Bomb, Sony spokesman Patrick Seybold said, “We’ve not announced a specific date other than to say we expect to have the service fully restored by the end of the month. Anything other than that is purely speculative.”

The return of the PlayStation Store will complete the relaunch of Sony’s gaming network following a cyberattack last month. After more than 77 million PSN customers’ personal data was compromised, Sony took the network, along with its Qriocity and Sony Online services, offline while it investigated and rebuilt its network security.

Read more: http://news.cnet.com/8301-31021_3-20064393-260.html#ixzz1NmZElWVd


1256

+ kubex on May 29th, 2011 at 3:31 pm said:

Ban all Sony products! Hitnem where it hurts!


1257

+ bigbaddoom31 on May 29th, 2011 at 5:33 pm said:

Oh please you can’t ban the products. That would hurt the stores as well as developers. Not to mention it didn’t stop people when they out lawed drugs or even booze.


1258

+ BLAZ3DAFUNK on May 29th, 2011 at 9:52 pm said:

WHY IS IT TAKING SOOOOO LONG TO RESTORE THE PSN FULLY.??

DON’T THEY JUST HAVE TO UPDATE THE STORE CONTENT AND BRING BACK ALL SERVICES??

AND

ARE WE ALL JUST WAITING FOR SONY TO FIND A WAY TO DELEIVER THIS PROMISED WELCOME BACK PACKAGE??

-PERSONALLY I WISH THEY JUST BROUGHT BACK THE SERVICES FIRST UPDATED THE STORE TO THE STATE IT SHOULD BE THEN WORRY ABOUT MAKING UP TO THE CUSTOMERS

-THIS ALL JUST SEEMS VERY POORLY PLANNED AND A BIG WAIT BECAUSE OF IT

ALSO WHY HAVE EXISTING PS PLUS MEMBERS SUBSCRIPTIONS BEEN EXTENDED ALREADY??

- THERE IS NO ACCESS TO THE SERVICE

- WE ARE WASTING OUR ADDED TIME ALREADY AND CANT USE IT

WHAT ABOUT THE PEOPLE THAT ALREADY OWN ALL THE CONTENT THEY ARE GIVING FOR FREE AND DON’T WANT IT??

- PS USERS THAT HAVE SUPPORTED PLAYSTATION OVER TIME AND ALREADY PURCHASED THE OFFERED GAMES GET NOTHING


1259

+ LtWeulf on May 29th, 2011 at 10:03 pm said:

they simply should have just added $20 credit to every ones account.. problem solved..


1260

+ LtWeulf on May 29th, 2011 at 10:06 pm said:

or $30


1261

+ TtDarkGhostkidtT on May 29th, 2011 at 10:33 pm said:

please give us a date when the playstation store and th redeem code place is back up cause i want to get undead nightmare for red dead redemption with my store bought $20 code that i saved up.

signed,TtDarkGhostkidtT


1262

+ LordStoneRaven on May 29th, 2011 at 10:39 pm said:

Everyone better read the terms that All Clear has. They will charge you after the grace period is over with without any notification. A not so nice welcome back gift guys. Big company like you guys can do a lot better than this. Do you have any idea how many customers you stand to actually lose? I mean seriously? Don’t get me wrong, I have been a loyal sony customer since the very first playstation came out. But I am seriously starting to rethink that loyalty after all this. You guys should have taken these measures way before now, then this would have never happened. But in a way as bad as I hate to say it you kind of had it coming considering you basically own our systems even after we paid out the eye for them.


1263

+ Fawndle on May 29th, 2011 at 10:59 pm said:

isthesonystoreonline.com ? nope, still down.

not surprised no one took my bet that it WILL NOT BE BACK by end of month, as promised. maybe mid-June?


1264

+ DrPound35 on May 29th, 2011 at 11:12 pm said:

How about lying to us again with another B.S. Update PATRICK!


1265

+ DrPound35 on May 29th, 2011 at 11:14 pm said:

Sr. Director of Corporate Communications & Social Media! lololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololololol


1266

+ DrPound35 on May 29th, 2011 at 11:15 pm said:

You should be fired for your lack of communication!


1267

+ AIR_JORDAN_95 on May 29th, 2011 at 11:35 pm said:

when will plastation store be back up


1268

+ gangabombz420 on May 29th, 2011 at 11:48 pm said:

Okay, so I got the email on Wednesday, went to the link and entered my email. It said 72 hrs. It’s been five days. Just wondering if anybody knew why I’m not getting my code…,


1269

+ BEASTKILLAR on May 30th, 2011 at 12:00 am said:

Does Playstation have an estimate of when the Playstation Store will be back up for U.S.?


1270

+ devilmosh on May 30th, 2011 at 12:27 am said:

@1257

Yeah, I read the Terms of Service, and I’m guessing you actually didn’t. First off, they didn’t ask for any credit card information or other form of payment when I registered. How are they going to charge you at the end of the 12 months if they don’t have the means?

Second, from Section 7 of the TOS: “If a third party has procured the Premium Service on your behalf, your subscription will terminate at the end of the term specified during registration, unless you opt to re-enroll.”

That means at the end of the 12 months, it’s done. No catches. If you don’t re-enroll yourself, it’s over with. I really don’t see how anyone could misinterpret that.


1271

+ Jake2034 on May 30th, 2011 at 12:50 am said:

This is nice, although I wasn’t all too concerned in the first place. But I’ll take free.

You have a collective of 45 hours to get the store back up, otherwise you are liars… (End of the month came up fast.)

I have had Mortal Kombat DLs that have collected virtual dust, that I’m not even interested in anymore… Thanks hackers/Sony. I was saddened that I’ve waited two months to redeem the download codes for player skins, themes, avatars for a game that was absolutely killed by the PSN outage… Just airing out my frustration.

Anyways, goodluck with all of this, and please have the store up by the 31st. I’ve checked the store religiously for long enough.


1272

+ godorovg10 on May 30th, 2011 at 1:39 am said:

Sony, I am a fan of yours and won’t switch to X-box. PS 3 is still king in video gaming and you guys are top notch in my book. PS 3 rules!!


1273

+ milhausma on May 30th, 2011 at 1:43 am said:

iam a new here my games
Mortal Kombat 9 offline (online reedem code not work)
Portal 2 offline (online reedem code not work)
Hot pursuit offline (online reedem code not work)
THANKS FOR NOTHING SONY

IAM A IDEA RENAME
PSN NETWORK—– PSN NOTWORK


1274

+ HE-HAW on May 30th, 2011 at 1:46 am said:

HOPE THE NETWORK IS FULLY UP AND RUNNING FOR THE NEW MAP PACK FOR BLACK OPS………!……..
SONY WE LOVE YOU.


1275

+ Zorvan on May 30th, 2011 at 2:12 am said:

For all the ones saying “stop crying about the store!”, people want all the DLC, movies, and games they PAID FOR but haven’t been able to access because it all has to go THROUGH THE STORE. And people have gotten tired real fast of hearing “a few more days”, “a few more days”, next week”, “end of the month”.

And no offense Sony, but you guys would be the last company I’d take advice from in regards to credit protection services. So you can keep your “free year” of that crap because the best protection for me is to make sure you never have my CC details again.

I’ve already switched my pre-order of Duke Nukem as well as the early access demo to PC from PS3 since the early demo granted from buying Borderlands GOTY will most likely be out before Sony gets it’s collective head on straight.

And don’t worry, I won’t be “leaving” PS3 for the Xbox 360, I already have a 360 as well as a gaming PC. What I can do very easily however is make sure you never receive a dime from my enjoyment of the PS3 again.

31 days in this month, Sony. Better put the code monkeys on caffeine drips.


1276

+ Jaxy987 on May 30th, 2011 at 3:34 am said:

Its good that the issues are being rectified, but how much longer will it take to get everything back up? I can’t imagine Xbox users would have to wait this long! Sony, YOUR CUSTOMERS deserve at least a date when you things will be back!


1277

+ radar427 on May 30th, 2011 at 4:35 am said:

YA Who care’s Nobodys info was screwed with, why dont u just get the store moving and how bout you dont give us crap games, REALLY HOW BOUT FREE MAP FOR BLACK OPS? NO NO NOT SONY THEY ARE TOO GOOD FOR TIMEFRAMES AND TREATING THIER CUSTOMERS WITH A LITTLE RESPECT. THE 4 FREE TITLES ARE JUNK WHY NOT GIVE US 4 CREDITS AND LET US CHOOSE INSTEAD OF GIVING US OLD GAMES WE DONT WANT??


1278

+ radar427 on May 30th, 2011 at 4:37 am said:

OH AND THE MAP FOR BLACK OPS HAS BEEN OUT SINCE THE OUTAGE BUT I IMAGINE SONY WILL STILL WANT 15$ FOR IT


1279

+ radar427 on May 30th, 2011 at 4:39 am said:

TO THE RIGHT OF THE BLOG IT SAYS DONT BE A JERK….. TAKE YOUR OWN ADVICE SEYBOLD AND ALL U OTHER LIARS


1280

+ samoan_thunder on May 30th, 2011 at 5:07 am said:

It’s appreciated for all the hard work you’ve done thus far to make for a more secure and trusting network for gamers to use. I ask if there is a more narrowed down time line of when we would see the store up and running to its full capacity again? Keep up the great work in keeping these bored individuals at bay.(Hackers)


1281

+ Rev_Smokie on May 30th, 2011 at 5:25 am said:

Sony doesn’t care about us! All they see is $$$$ when they look at us!!! They think that once we get the PS plus we will like it and re-subscribe. If i wanted to pay for membership i would go back to xBox. Why dont you give us something we all can use like $20 Credit.


1282

+ WRMIG on May 30th, 2011 at 6:15 am said:

Is a good idea but do not believe it. will already offer some games … and not so bad.


1283

+ joseph8898 on May 30th, 2011 at 6:19 am said:

Thankyou Sony….I hope this gonna happend again


1284

+ dlowbhb on May 30th, 2011 at 6:27 am said:

Hey Pat can you tell me if when the free ID theft runs out will they start charging you when it expires or will we have to renew it ourselves?


1285

+ XRoguE_EliteX on May 30th, 2011 at 6:35 am said:

Is it wrong that they look at us and see $$$$? Microsoft is even worse, its a business/job not a charity. They didn’t have to give us a damn thing for this long delay. Would we be upset, yes but most of the people on here are still. 5 fame titles, not really crappy games, there could of been a lot worse games to choose from. Free movie rentals, 100 free home stuff and free PS plus for a month. For the PS Plus being only used to drag you into signing up for it, thats your fault like I said before its a business. I don’t have a problem with the gifts or it taking so long, but ask me Wednesday and there is no PS Store, then I’m going to be upset with Sony, you said at the end of the month so keep to your word, unlike the Network 3 weeks of lies.


1286

+ dlowbhb on May 30th, 2011 at 6:49 am said:

I would never switch to xbox i have maybe 50 to 60 games and i have 3 playstations 2 that work fully as of right now. I just done been with ps for to long to much money into it to switch and i dont trade stuff in so i will be here.But if the store aint up by the 1st or the month im going to be pissed!!!!!! Cant play my favorite game have to redeem code to play it and that sucks for me.


1287

+ UWMoogie on May 30th, 2011 at 6:55 am said:

Damn i’d love to see half of you haters being put in SONY’s place see how YOU would handle that situation… i’m remaining faithful with sony and besides they could have just put the network/store/etc back online and not give garantee this wont happen again nor give us free stuff.. y’all don’ agree, msg me on the ps3 see if you can make me change my mind, my handle’s right there


1288

+ dlowbhb on May 30th, 2011 at 7:03 am said:

Plus they controllers SUCK!!!!!!!


1289

+ sholain13 on May 30th, 2011 at 7:22 am said:

will psn store be up by June 6th? that’s when the dlc is coming out for SSF4 AE? Xbox is continuing to get the latest dlc. seeing that we don’t have access when stuff is coming out. can’t we get a reduction in dlc prices on games released during the shutdown for lost time?


1290

+ sholain13 on May 30th, 2011 at 7:26 am said:

Thanks for restoring online play though


1291

+ TJ_420 on May 30th, 2011 at 8:12 am said:

forget this stuff when is the store gonna be up and dont lie like u love to do sony be straight with us and tell us when the store will be up prolly taking there time cause we get free stuff


1292

+ billfederer on May 30th, 2011 at 8:44 am said:

ααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααααα ps store


1293

+ billfederer on May 30th, 2011 at 8:45 am said:

πσ στορε


1294

+ emoedward8099 on May 30th, 2011 at 8:56 am said:

Ok this is getting annoying. I brought a psn card a week ago and want to use it. When’s the damn store coming back up?!? I need my maps!


1295

+ BEASTXJASON on May 30th, 2011 at 9:46 am said:

turn the #$@#$ Download History list on!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


1296

+ TYLERB121396 on May 30th, 2011 at 11:27 am said:

Sony pleas open the store i got PSN cards and waiting on the store to be open


1297

+ xxbsbxx on May 30th, 2011 at 11:28 am said:

I trusted you with my info once now you want me to trust your choice of company to protect my info….no thanks….Ive enrolled myself in lifelock.


1298

+ xxbsbxx on May 30th, 2011 at 11:30 am said:

You can keep your welcome back junk as well. That package is supossed to make me feel appreciated?


1299

+ Ohaider1337 on May 30th, 2011 at 12:16 pm said:

Wow, Haters just make want to give them a punch in the face.


1300

+ THOR_KAICER on May 30th, 2011 at 1:04 pm said:

This is sad the end of the month is tomorrow and no hope of ps store open. This is like marketing lies and you go running to buy those lies. Well not me I pay for the plus but after this I’ll reconsider if I pay for it again.


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