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Full PSN Services, including PlayStation Store, Return This Week

Jeff Rubenstein's Avatar + Posted by Jeff Rubenstein on May 30, 2011 // Sr. Social Media Manager

This press release just hit the wire – PlayStation Store and related services (like voucher redemption) back this week:

SONY AND SONY COMPUTER ENTERTAINMENT ANNOUNCE FULL RESTORATION OF PLAYSTATION®NETWORK SERVICES

Tokyo, May 31, 2011 – Sony Corporation and Sony Computer Entertainment (SCE) announced today that Sony Network Entertainment International (SNEI, the company) will fully restore all PlayStation®Network services in the Americas, Europe/PAL territories and Asia, excluding Japan, Hong Kong, and South Korea by the end of this week. The company will also resume Music Unlimited powered by Qriocity™ for PlayStation®3 (PS3®), PSP® (PlayStation®Portable), VAIO and other PCs. Details for Japan, Hong Kong, and South Korea as well as the remaining services on Qriocity will be announced as they become available.

The company implemented considerable security enhancements to the network infrastructure, as well as conducted testing of the payment process and commerce functions. The first phase of PlayStation Network and Qriocity restoration began on May 15 in the Americas and Europe/PAL territories, followed by Japan and Asian countries and regions on May 28, when the company brought partial services back online. With this partial restoration users were able to access to some of the services such as online game play, account management, friend lists and chat functionality were restored. The full restoration of PlayStation Network as well as part of services to become available on Qriocity will include:

• Full functionality on PlayStation®Store
• In-game commerce
• Ability to redeem vouchers and codes
• Full functionality on Music Unlimited powered by Qriocity for PS3, PSP, VAIO and
other PCs
• Full functionality on Media Go

Customers will be able to purchase and download games and video content from the PlayStation®Store on PS3 or PSP. In addition, consumers will have full access to Music Unlimited powered by Qriocity through PS3, PSP, VAIO and other PC’s. Service restoration of Video on Demand powered by Qriocity™ and Music Unlimited powered by Qriocity for a variety of network-enabled Sony devices will be announced later.

“We have been conducting additional testing and further security verification of our commerce functions in order to bring the PlayStation Network completely back online so that our fans can again enjoy the first class entertainment experience they have come to love,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “We appreciate the patience and support shown during this time.”

The company will be offering customers a “Welcome Back” package of services and premium content to all registered PlayStation Network* and Qriocity account services. The details of this program will continue to be detailed regionally.

* Only available for those countries with access to PlayStation®Store.

We will update the PlayStation Blog when the PlayStation Store is once again open for business.

//Add Your Own

1,891 Comments

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101

+ RichieAppel on May 30th, 2011 at 9:47 pm said:

Holy cow they changed the blog! and the proof is in my comment #46. I copy and pasted they quote, from the blog. Now it says:

“Customers will be able to purchase and download games and video content from the PlayStation®Store on PS3 or PSP.”

Store’s really coming back tomorrow? Press released got leaked too early, and you had to change that line? Maintenance tomorrow means store up?


102

+ nick9221 on May 30th, 2011 at 9:47 pm said:

Sony your restoration dates are way to vague.. I mean come on already.. I guess though if you can’t even keep a vague time frame an exact one would be totally impossable for you to keep wouldn’t it


103

+ FrenzyHeel on May 30th, 2011 at 9:47 pm said:

Hey don’t worry guys sony is working around the clock!


104

+ numbrofthebeast on May 30th, 2011 at 9:47 pm said:

i like how the damn time date says may 31 2011 but right now the calander on my phone says may 30th 9:47 pm can you guys please stick to a date I got stuff to buy on the store


105

+ snakeauthority on May 30th, 2011 at 9:48 pm said:

@93…im guessing there will be something we click on in the store then the content will be displayed. thats just a guess.


106

+ RichieAppel on May 30th, 2011 at 9:48 pm said:

Also comment #36 Copy and pasted the same line.


107

+ Haskell420 on May 30th, 2011 at 9:48 pm said:

EXCELLENT NEWS BUT I MUST ASK YOU JEFF,
With all you have done these past weeks beefing up the security etc, what do you say in the meantime that Anon, are threatening yet another attack, and seems HELL BENT on destroying Sony?

I just read it on GamingBolt
“Hacking Group: “It’s The Beginning Of The End For Sony”, Promises More Hacks Soon”
LulzSec, which had previously hacked Sony BMG’s Japanese website (according to Forbes) has promised more attacks against Sony & claimed that this is the beginning of the end for Sony.

LulzSec tweeted: We’re working on another Sony operation. We’ve condensed all our excited tweets into this one: this is the beginning of the end for Sony.

Update 2: I was reading further in the tweets of LulzSec n I found that they are planning to begin Phase 1 within the next day: (Sony + Ownage) Phase 1 will begin within the next day. We may have a pre-game show for you folks though. Stay tuned.

So this means they are apparently working on another operation against Sony. Well, I am not sure whether this is the same group behind the PSN hack but I really do hope Sony will take every security measure possible to protect its fame and it’s users.”


108

+ Skater_Ricky on May 30th, 2011 at 9:48 pm said:

Glade to see the PlayStation Store coming back online


109

+ JHS200 on May 30th, 2011 at 9:49 pm said:

9:49 lol


110

+ cronqvist on May 30th, 2011 at 9:49 pm said:

YAY! Can’t wait to play Outland.


111

+ Jolvarian on May 30th, 2011 at 9:49 pm said:

took so long sony but finally made us 99.9% happy 100% when everything comes back online … screw xbox … these are the best news evaarrrrr


112

+ Vinland_Krauser on May 30th, 2011 at 9:50 pm said:

@badreligionbomb
Your argument is exactly the reason they don’t talk much about specific dates.
Look at the previous posts and you will see a lot of people asking for them. In fact, they are even arguing about speculations made by Kotaku, Destructoid, GameInformer, etc.


113

+ ToaHahli on May 30th, 2011 at 9:51 pm said:

Don’t give ETA’s if you can’t deliver. First it was “PSN will have partial functionality by the end of next week” and 3 weeks later, it finally came back on. Now it was ‘PS Store will be up by the end of the month” Now it’s by the end of the week. What’s next? You’ll inform us that it won’t be up until NEXT week? Way to go.


114

+ Shapuhi on May 30th, 2011 at 9:51 pm said:

Yay!!!! I am a consumer prepared to consume!


115

+ EvoAnubis on May 30th, 2011 at 9:52 pm said:

Game On!


116

+ D1crzydzzy on May 30th, 2011 at 9:52 pm said:

Time to spend!!! SOON!!!


117

+ FireDog42 on May 30th, 2011 at 9:52 pm said:

I hope the store comes online tomorrow. if not. i can wait till the end of this week. Anyways. Glad the store will be online very soon


118

+ squashman123 on May 30th, 2011 at 9:52 pm said:

what i thought it was going to be up tomorrow :(


120

+ igorrocks2 on May 30th, 2011 at 9:52 pm said:

@Jeff Rubenstein: poor you guys 6 PSN store postings were missed so tight week for you and nice day for our recharged credit Card which were crying in the corner for a month… It would be additional layer of security if you implement PayPal – a tip for Security staff.. Just so you know we IT guys have right to make 1 mistake in a life time if we will make it again, we will never be forgiven


121

+ snakeauthority on May 30th, 2011 at 9:53 pm said:

is a couple more days really going to hurt? not in my book. its coming back so be patient a little longer.


122

+ junpeai on May 30th, 2011 at 9:53 pm said:

yay


123

+ Kirkpad on May 30th, 2011 at 9:53 pm said:

Hey, great news. At least I’ll get in some inFAMOUS beta before the game comes out. Hopefully they extend it past the launch date, but that would be weird.


124

+ Husteen on May 30th, 2011 at 9:53 pm said:

by the end of the week? i’m kind of disappointed. i thought it was going to be back today or tomorrow but i have to stop getting bored and reading third party websites and just stick to this one. this will all be over soon and in the past. i still have my $20 PSN card and i can’t wait to spend it!!!
even the guy at target was all weirded out that i was buying a PSN card. he didn’t even know the network was working XD


125

+ RedDragon_X on May 30th, 2011 at 9:53 pm said:

Well they did said this week……not the end of this week.


126

+ FireDragonGod on May 30th, 2011 at 9:53 pm said:

Thank You God


127

+ arkard1000 on May 30th, 2011 at 9:54 pm said:

everybody can say whatever they want, but the point it’s Sony’s words are not something to trust anymore.


128

+ Jolvarian on May 30th, 2011 at 9:54 pm said:

if hackers dare mess with sony again i’m going to crucify them all … without the cross …


129

+ Kchow23 on May 30th, 2011 at 9:55 pm said:

So no longer May 31st but quite possibly June 3rd? Well, at least it’ll be back and thats what counts. But it better not go down for almost a month anymore.


130

+ Darius2632 on May 30th, 2011 at 9:55 pm said:

Yay, just when i get on to check if the may 31st date is a go or not… ANOTHER WEEK!!! I’m starting to think that the 120 bucks of psn cards I have sitting here might do me better as bonfire kindling. Im excited to have some new news as to when the store may or may not be up again but I’ve been burned too many times in the last month or so to actually get excited about it. I’ll still stay by your side Sony but you’ve got some serious explaining to do to your fans when this is all over.


131

+ HGX-SSZ on May 30th, 2011 at 9:55 pm said:

wats in-game commerce


132

+ nick9221 on May 30th, 2011 at 9:55 pm said:

IF THE STORE COMES BACK AT ALL THIS WEEK YOU CAN BET IT WILL BE SUNDAY.


133

+ vamp2020 on May 30th, 2011 at 9:56 pm said:

wooot finaly its back now wat did i wana buy again… it sliped my mind bc the w8…..


134

+ Sighrus99 on May 30th, 2011 at 9:56 pm said:

46 days of working around the clock and…..ooops, no, almost…….Wow, what a surprise, another 11th hour another announcement from Sony that there is a delay restoring the network. Why does this seem so familiar I wonder……….? I guess they JUST figured out that they couldn’t make their previous deadline, yeah that’s believable, right? I wonder if there are any people that are disappointed with this lack of communication? Nah, Sony is the best, yay Sony.
Signed,
Another Idiotic Corp Fanboy


135

+ black_cloud on May 30th, 2011 at 9:57 pm said:

the best news ive heard so far thanks for the update


136

+ arkard1000 on May 30th, 2011 at 9:57 pm said:

@nick9221 Sunday it´s the first day for the next week! lol


137

+ snakeauthority on May 30th, 2011 at 9:58 pm said:

one thing i learned about some PS3 users. darama queens lol. good job sony.


138

+ snakeauthority on May 30th, 2011 at 9:58 pm said:

drama*


139

+ prettygirl1986 on May 30th, 2011 at 9:58 pm said:

Finally why to go sony shop till i drop lol


140

+ nick9221 on May 30th, 2011 at 9:59 pm said:

@Sighras99… Sony doesn’t care about telling us about information or keeping their word…


141

+ SLicK_SLeV on May 30th, 2011 at 9:59 pm said:

i just got a boner.


142

+ nick9221 on May 30th, 2011 at 10:00 pm said:

@ arkard1000 … well then that makes it even more probable… thats the Sony way don’t you know


143

+ Meathos13 on May 30th, 2011 at 10:00 pm said:

Is there an actual date that I’m missing?


144

+ LITE-REIGN_2012 on May 30th, 2011 at 10:00 pm said:

Noooooooooooooooooooooooooooooooo…….fuuuuuuuuuuuuiuuuuuuuuuuuuuuuuuuu-


145

+ snakeauthority on May 30th, 2011 at 10:01 pm said:

134-nope. it says this week.


146

+ Bubaroo on May 30th, 2011 at 10:01 pm said:

So, should we all start taking baits on if and when the store is actually coming back? Hate to say it, but I’m with everyone else that distrusts Sony and their timeline. I got $20 bucks that Sony releases another statement this time Friday, Sat, or Sun saying the same thing. Anyone want to challenge those odds?


147

+ snakeauthority on May 30th, 2011 at 10:01 pm said:

could be from now to sunday


148

+ iBOCK_ on May 30th, 2011 at 10:02 pm said:

Grateful that there’s more information after a week of nothing. But I doubt you’ll meet this deadline. I’m sorry, but this feels like a huge joke. I can’t take anything you say seriously; stop saying, start showing. It’s been nearly a month and a half. Get your act together.


149

+ Damiyo on May 30th, 2011 at 10:02 pm said:

Finally! I lost my copy of FF7 and I’ve been jonesin to play.


150

+ Busca-Cabezas on May 30th, 2011 at 10:03 pm said:

Isn’t this what all the fuzz is about?? Woot!! Woot!! :P I still can’t wait!!! :D


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