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Full PSN Services, including PlayStation Store, Return This Week

Jeff Rubenstein's Avatar + Posted by Jeff Rubenstein on May 30, 2011 // Sr. Social Media Manager

This press release just hit the wire – PlayStation Store and related services (like voucher redemption) back this week:

SONY AND SONY COMPUTER ENTERTAINMENT ANNOUNCE FULL RESTORATION OF PLAYSTATION®NETWORK SERVICES

Tokyo, May 31, 2011 – Sony Corporation and Sony Computer Entertainment (SCE) announced today that Sony Network Entertainment International (SNEI, the company) will fully restore all PlayStation®Network services in the Americas, Europe/PAL territories and Asia, excluding Japan, Hong Kong, and South Korea by the end of this week. The company will also resume Music Unlimited powered by Qriocity™ for PlayStation®3 (PS3®), PSP® (PlayStation®Portable), VAIO and other PCs. Details for Japan, Hong Kong, and South Korea as well as the remaining services on Qriocity will be announced as they become available.

The company implemented considerable security enhancements to the network infrastructure, as well as conducted testing of the payment process and commerce functions. The first phase of PlayStation Network and Qriocity restoration began on May 15 in the Americas and Europe/PAL territories, followed by Japan and Asian countries and regions on May 28, when the company brought partial services back online. With this partial restoration users were able to access to some of the services such as online game play, account management, friend lists and chat functionality were restored. The full restoration of PlayStation Network as well as part of services to become available on Qriocity will include:

• Full functionality on PlayStation®Store
• In-game commerce
• Ability to redeem vouchers and codes
• Full functionality on Music Unlimited powered by Qriocity for PS3, PSP, VAIO and
other PCs
• Full functionality on Media Go

Customers will be able to purchase and download games and video content from the PlayStation®Store on PS3 or PSP. In addition, consumers will have full access to Music Unlimited powered by Qriocity through PS3, PSP, VAIO and other PC’s. Service restoration of Video on Demand powered by Qriocity™ and Music Unlimited powered by Qriocity for a variety of network-enabled Sony devices will be announced later.

“We have been conducting additional testing and further security verification of our commerce functions in order to bring the PlayStation Network completely back online so that our fans can again enjoy the first class entertainment experience they have come to love,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “We appreciate the patience and support shown during this time.”

The company will be offering customers a “Welcome Back” package of services and premium content to all registered PlayStation Network* and Qriocity account services. The details of this program will continue to be detailed regionally.

* Only available for those countries with access to PlayStation®Store.

We will update the PlayStation Blog when the PlayStation Store is once again open for business.

//Add Your Own

1,891 Comments

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151

+ arkard1000 on May 30th, 2011 at 10:03 pm said:

@nick9221 yeah i know, i don’t why, but now i remember a tv show called LIE TO ME LOL


152

+ jose213jose on May 30th, 2011 at 10:03 pm said:

heII yea sony u go ur the best


153

+ Meathos13 on May 30th, 2011 at 10:03 pm said:

I really want Honest Hearts, I just hope they are back in time for the next Fallout DLC…


154

+ MaximusDM on May 30th, 2011 at 10:03 pm said:

I can’t wait to be disappointed when they push it back again and when the store actually does go back up, it won’t have all the content anyway.There is like 80 rock band tracks that I have missed.


155

+ FireDog42 on May 30th, 2011 at 10:04 pm said:

@134 nope. they didnt give an actual date. all they say its going to be up sometimes this week. so pretty much nobody knows when exactly the store will be up not even sony. all sony knows that there that close to the point that they will tells us (hopfully not lie to us) and are planing to have it up but they dont know when it will be up ecatly. so all we can do is to be patient


156

+ GTerholli on May 30th, 2011 at 10:04 pm said:

Wow, this is really sad. It’s taking you guys this long to bring back the store? That’s really pathetic. Microsoft is laughing at you guys.


157

+ FrenzyHeel on May 30th, 2011 at 10:06 pm said:

Do any of you honestly see microsoft treating their customers like this in a similar situation??


158

+ nick9221 on May 30th, 2011 at 10:06 pm said:

Sony doesn’t give dates.. Its not like there’s millions of people who want to know a date… is there?… Jeff what do you think Mr.Silent.


159

+ Bubaroo on May 30th, 2011 at 10:07 pm said:

1. Sony picks and chooses what information to divulge to its consumers, they did it at the beginning of the security breach.
2. They will not give specific dates, as I doubt they have ever had one in mind.
3. They are careful wiith their words. “Targeting” and now of course the ever vague “End of the week”
This is another carefully worded let-down to keep us from selling while not obligating themselves to anything. We’ll see it again and again until they are able to impliment a charge system.


160

+ Meathos13 on May 30th, 2011 at 10:08 pm said:

Ohh! I get it now, They can’t restore the store because it never was real, the whole concept of a PSN Store was just a mass illusion brought about through over blogging and Hackers…


161

+ PbRyno on May 30th, 2011 at 10:09 pm said:

i want the new black ops maps please…


162

+ arkard1000 on May 30th, 2011 at 10:09 pm said:

Full PSN Services, including PlayStation Store

+ Posted by Jeff Rubenstein // Social Media Manager at 05/31/2011 23:59

Sorry no Playstation Store tomorrow, keep waiting, we don´t know how to manage this, why do you think there’s no japan psn yet?

:D


163

+ snakeauthority on May 30th, 2011 at 10:09 pm said:

is it safe to say that the people that always complain have no patience?


164

+ nick9221 on May 30th, 2011 at 10:10 pm said:

One thing all of this BS has taught me is not to buy ps4.


165

+ FrenzyHeel on May 30th, 2011 at 10:10 pm said:

@154 don’t be a idiot.. a month and a half of waiting is not patience.. it’s madness.


166

+ iBOCK_ on May 30th, 2011 at 10:11 pm said:

Unfortunately, when you are told “in a few days…” or “within a week…” or “by the end of the week…” for nearly a month and a half, it’s likely that your patience would wear thin.


167

+ pariah164 on May 30th, 2011 at 10:11 pm said:

I freaking called it. Another delay.


168

+ snakeauthority on May 30th, 2011 at 10:11 pm said:

lol no not really. its a company improving your safety.


169

+ Meathos13 on May 30th, 2011 at 10:11 pm said:

No wait I remember the verse, “not even I the son know the day or hour” = Sony thinks that they are GOD


170

+ siavm on May 30th, 2011 at 10:11 pm said:

Please stop giving time frames sony. Just re-release it. You need the money, we want the games. Come on. I know you want it secure but if you keep giving time frames and breaking them, it only makes you look a little bad in our eyes.


171

+ amarillotx806 on May 30th, 2011 at 10:11 pm said:

Already we need the plantation store.


172

+ b1gm1ke2521 on May 30th, 2011 at 10:12 pm said:

I’m still waiting on the Call of duty Zombie bundle pack, the original 4 from word at war and the two new maps.


173

+ arkard1000 on May 30th, 2011 at 10:12 pm said:

@159 + snakeauthority, what a moron man, is sony paying you to be stupid?


174

+ nick9221 on May 30th, 2011 at 10:13 pm said:

@snakeauthority .. my patience ran the F out like a month ago. How long will it take for you to loose yours? A year?


175

+ TheShadowNinjaS on May 30th, 2011 at 10:13 pm said:

yay awesome…see sony was reading all those posts =)


176

+ snakeauthority on May 30th, 2011 at 10:13 pm said:

no im just not a whine baby about a damn store not being up for i can play some dlcs 24/7.


177

+ teampinas on May 30th, 2011 at 10:14 pm said:

playstation store is my drug, ps3 is my WIFE..tnx sony…


178

+ snakeauthority on May 30th, 2011 at 10:14 pm said:

i am a very patient person so yea if it didnt come back up for a year my life would not end.


179

+ IsmirZone on May 30th, 2011 at 10:14 pm said:

Sweet!!! Must get one of the $20 voucher codes cards at GameStop.


180

+ JaySoChi on May 30th, 2011 at 10:14 pm said:

Yeah, just in time before Infamous 2 Hero Edition. I have tons of codes to redeem and things to re-download. As long as it’s up by the time I get my game I am fine.. I have L.A. Noire codes, PSN cards, and I2 codes ready by June 7th.. I am good to wait until then.. but I hope it is up then.. It would be nice to have it up now.. since it is the end of the month now. lol But us patient ones can wait til the end of this week.. and ONLY this week.


181

+ nick9221 on May 30th, 2011 at 10:14 pm said:

@ b1gm1ke2521 OMG me too man.. I want those maps soooo bad


182

+ Fatique on May 30th, 2011 at 10:15 pm said:

Good news! My mind set is the Resistance duel pack though.


183

+ tzayad on May 30th, 2011 at 10:16 pm said:

Every time Sony has set a date to go “operational” they have failed. What makes them think I believe that in another week the store will be up. Face it folks, Sony has a hard time getting it up. Send them some Viagra, maybe that will help.


184

+ arkard1000 on May 30th, 2011 at 10:16 pm said:

@167 so why are you here if you can play dics 24/7? lol


185

+ angelspawn77 on May 30th, 2011 at 10:16 pm said:

finally! took over a month, but glad its finally coming back. Gonna be a ton of stuff to download once they fully update it!


186

+ xvbanevx on May 30th, 2011 at 10:16 pm said:

if you are out of patience, then why are you still here? really? a “straight” answer, and a “definitive” timeline would be great from you people who insist youve been wronged. your going to sell your system and go to a different company, but when? i “really” wanna know exactly when youll be leaving…..


187

+ Meathos13 on May 30th, 2011 at 10:16 pm said:

maybe sony should ask eBay how they have had a working eCommerce sight for all these years with nay a problem


188

+ Thyasianman on May 30th, 2011 at 10:16 pm said:

Everyone just quit your complaining. They are probably more upset about this themselves. How the hell are they supposed to know the specific date that the store will be up? They tried to predict but they were wrong. Just quit complaining they said within the week. Its bad business for them also, they want it even more up then everyone else does.


189

+ snakeauthority on May 30th, 2011 at 10:16 pm said:

obviously they said sometime this week and if it isnt then that does suck for all the people that were lied too.


190

+ zech678 on May 30th, 2011 at 10:17 pm said:

nice here


191

+ nick9221 on May 30th, 2011 at 10:17 pm said:

@ snakeauthority … Your being a total douch.. Maybe you don’t understand thant people want this store back to redeem things that they have already paid for.


192

+ Sighrus99 on May 30th, 2011 at 10:17 pm said:

@Bubaroo Sony has got to be restored by the 7th for E3 or they will be laughed out of LA Convention Center. If they tried to implement a payed network they would face financial ruin. Their stocks have already plummeted in valuation by billions of dollars. I predict the 6th of June we will have the store back.


193

+ DROPGRAVY on May 30th, 2011 at 10:18 pm said:

Back to the Future


194

+ fatjoe400 on May 30th, 2011 at 10:18 pm said:

I’m sure snakeauthority tired of all the waiting himself. Posting frequently in this topic is a good indicator. Though snakeauthority their are more things in the psn store than dlc.


195

+ igorrocks2 on May 30th, 2011 at 10:19 pm said:

@147 Well Microsoft don’t have 78 million accounts + the not that much internationally around the world Sony serves more regions the Microsoft. Microsoft can only dream of it … as does PSN + at least a half of user base has at least 1 account in every region specific store so + (there is rumor) that Sony makes 500 million dollars every week by the end of Friday so good luck Microsoft with that lifetime record. :P Microsoft for sure will put eye balls out when PS4 come out with the almost same price as PS3 Slim at day 1 well 499.99 is acceptable Sony so dot worry


196

+ Bubaroo on May 30th, 2011 at 10:19 pm said:

I was patient. Then I realized it isn’t about paitience. The store is never coming back. I see that now. Thanks Sony. Your vaguness has detailed it to me.


197

+ snakeauthority on May 30th, 2011 at 10:19 pm said:

nah im really not tired of waiting and i am here to see how many people misread what sony just posted


198

+ SarahDeathler on May 30th, 2011 at 10:20 pm said:

japan psn been up guys and it still can come on today but it wont be working 100% right till end of the week


199

+ DaGimp13 on May 30th, 2011 at 10:20 pm said:

I wonder…When Sony missed the first major timeframe, we were told we’d get a free game. When the 2nd timeframe went by, they then said they’d offer 2 games as Welcome Back…..this is now the 3rd timeframe they’re missing, so whats next? free map pack or another game? all I know is these timeframes suck, and EVERYTIME Sony releases one late at night, on the “deadline” of the timeframe, it’s to say “not this week, no clue when” without actually saying it….they’re simply trying to prevent a mass exodus to X360….think about it, they were to have it up for May 31st, today, but probably wont, and BO map packs are due out June 2nd with a double xp weekend starting the 3rd…if they dont have it up by then, people will freak out.


200

+ krayziejam on May 30th, 2011 at 10:21 pm said:

yessssssssssss!!! thaks sony


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