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PS3-TLOU Left Behind

Full PSN Services, including PlayStation Store, Return This Week

Jeff Rubenstein's Avatar + Posted by Jeff Rubenstein on May 30, 2011 // Sr. Social Media Manager

This press release just hit the wire – PlayStation Store and related services (like voucher redemption) back this week:

SONY AND SONY COMPUTER ENTERTAINMENT ANNOUNCE FULL RESTORATION OF PLAYSTATION®NETWORK SERVICES

Tokyo, May 31, 2011 – Sony Corporation and Sony Computer Entertainment (SCE) announced today that Sony Network Entertainment International (SNEI, the company) will fully restore all PlayStation®Network services in the Americas, Europe/PAL territories and Asia, excluding Japan, Hong Kong, and South Korea by the end of this week. The company will also resume Music Unlimited powered by Qriocity™ for PlayStation®3 (PS3®), PSP® (PlayStation®Portable), VAIO and other PCs. Details for Japan, Hong Kong, and South Korea as well as the remaining services on Qriocity will be announced as they become available.

The company implemented considerable security enhancements to the network infrastructure, as well as conducted testing of the payment process and commerce functions. The first phase of PlayStation Network and Qriocity restoration began on May 15 in the Americas and Europe/PAL territories, followed by Japan and Asian countries and regions on May 28, when the company brought partial services back online. With this partial restoration users were able to access to some of the services such as online game play, account management, friend lists and chat functionality were restored. The full restoration of PlayStation Network as well as part of services to become available on Qriocity will include:

• Full functionality on PlayStation®Store
• In-game commerce
• Ability to redeem vouchers and codes
• Full functionality on Music Unlimited powered by Qriocity for PS3, PSP, VAIO and
other PCs
• Full functionality on Media Go

Customers will be able to purchase and download games and video content from the PlayStation®Store on PS3 or PSP. In addition, consumers will have full access to Music Unlimited powered by Qriocity through PS3, PSP, VAIO and other PC’s. Service restoration of Video on Demand powered by Qriocity™ and Music Unlimited powered by Qriocity for a variety of network-enabled Sony devices will be announced later.

“We have been conducting additional testing and further security verification of our commerce functions in order to bring the PlayStation Network completely back online so that our fans can again enjoy the first class entertainment experience they have come to love,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “We appreciate the patience and support shown during this time.”

The company will be offering customers a “Welcome Back” package of services and premium content to all registered PlayStation Network* and Qriocity account services. The details of this program will continue to be detailed regionally.

* Only available for those countries with access to PlayStation®Store.

We will update the PlayStation Blog when the PlayStation Store is once again open for business.

//Add Your Own

1,891 Comments

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201

+ snakeauthority on May 30th, 2011 at 10:21 pm said:

i have LA Noire with free dlcs that i would like to use but we all have been waiting for a month and a half. can i wait a couple more days? yes cause we all have to.


202

+ KazeEternal on May 30th, 2011 at 10:22 pm said:

@ToaHahli
“Don’t give ETA’s if you can’t deliver.”

Have IQ’s dropped shortly in the time the PSN has been down. ‘E’ stands for Estimated. Great thing about Estimates is that they can be wrong and are more like guesses. If sony misses the end of the month by a day or too they still technically deliver on the term “Estimate”.

Ton of nonsense about what sony promised this and sony said that. With all this crying going on I kind of wish things were as bad as everyone is making it out to be. Maybe Sony can take the PSN down until July 2012.


203

+ JaySoChi on May 30th, 2011 at 10:22 pm said:

We see that some people are not patient. I’m with you Snake… My life would not end either… people got too spoiled playing online and now they trip over EVERYTHING. I’d still be able to play the games…just not online.. but then ppl would be tooting XBL horns..lol which they already do.. some people are only loyal as the day is long.


204

+ nick9221 on May 30th, 2011 at 10:22 pm said:

@snakeauthority .. thats nice.. I think we’ve all heard enough of your Sony stroking.


205

+ EveofLight on May 30th, 2011 at 10:23 pm said:

I hope its up by the time I go to sleep and wake up later today, it will be niiiiiice….they may be putting it up in stages round the world, well where they can…it seems some places can’t be up yet due to government issues


206

+ snakeauthority on May 30th, 2011 at 10:23 pm said:

and im sure everyone has heard enough of your baby babbling about sony lied about a date.


207

+ snakeauthority on May 30th, 2011 at 10:24 pm said:

wah wah get over it and enjoy your ps3


208

+ KazeEternal on May 30th, 2011 at 10:24 pm said:

@153
Japan’s PSN has been back up for over a day now. The only reason they weren’t allowed to bring it up sooner was because the Japanese Government actually stepped in and prevented Sony from bringing the JP PSN back online. If you’re going to reference current events at the very least get your facts straight.


209

+ Bubaroo on May 30th, 2011 at 10:25 pm said:

I’ve said it before, I won’t buy an xbox, but a ps4 is definately out of the question.


210

+ nick9221 on May 30th, 2011 at 10:25 pm said:

@jaysochi.. My loyalty is only given to those who deserve it… I wouldn’t stay with my wife if she was F’n the neighbor… Would you?


211

+ CaptenMidnite on May 30th, 2011 at 10:26 pm said:

how about next 2 weeks? next month? next year? lmao. sony you guys suck. i hope your ps4 and ngp fails because im not buying it. you just screwed yourself big time


212

+ fatjoe400 on May 30th, 2011 at 10:26 pm said:

@188

Honestly I don’t know what to believe anymore from Sony. Still I guess things could be worse (could still be offline). Its great that your patient but I’m sure you can understand why people are upset. Imagine how Mario feels after seeing Princess Peach is in another castle lol


213

+ Meathos13 on May 30th, 2011 at 10:27 pm said:

post 173 maybe where your from your word means nothing, but here in America that when we make a promise we either keep it or if some circumstance gets in the way of our efforts we at least let those that we make the promise to know what is happening, or are you just the kind of person that borrows money and then avoids the calls of the good person that loaned you money?


214

+ i_like_toast on May 30th, 2011 at 10:27 pm said:

i sad to see “by the end of the week” instead of the end of the month, but at least we’ve got an official word.

I want my DW7 dlc, I hope that you guys are going to do one massive update with the entire month of may rather then a gradual release.

No matter the case, get it up and take our money sony :) there are lot of people, those who will be paying with CC info, that are ready to make purchases on the psn store.


215

+ delvato on May 30th, 2011 at 10:28 pm said:

well thanx for the timely update yet again, on by the end of the week. It amazes me how everyone is saying great job Sony…while we are still here with yet another broken deadline told to us at the last minute over and over and you guys really believe this post..(by the end of the week) really? man that seems to be your new logo.)Sony it does something maybe by the end of (insert date of choice) wait til /Sunday for the post to be a few more days, what makes this post any more truthful than any of the rest of the garbage they have told us. well today was “my” deadline with this company. bash if ya like ..tell me your glad im going..lol I dont care ..if you want to stand behind incompetence be my guest. the fact they post this the day of the suposed return to a fully functional system was yet another slap in the face.
“The full restoration of PlayStation Network as well as “PART” of services to become available on Qriocity will include:” still not fully functional even if up by the end of the week is just funny. You have lost my backing as well as a customer. sorry to be a downer guys but this where my patience ends. so either give me my dlc and other content Ive paid for or give me a full refund of that content


216

+ nick9221 on May 30th, 2011 at 10:28 pm said:

Just don’t even listen to snake he is obviously trolling.


217

+ MiddleLinebacker on May 30th, 2011 at 10:29 pm said:

More stalling! Now who could’ve seen this coming?

When are they gonna fix the ps3 security or ban the hackers who have ruined all multiplayer matches on the COD games?! It’s only the biggest franchise on the console! Do something about the hackers and modders! Sony is a disgrace!


218

+ snakeauthority on May 30th, 2011 at 10:30 pm said:

ok nick9221 i agree with your #202 post.

and yea i was joking with my posts. sony has come out to be one of the worst companies i have used. if i could take back my sony 3Dtv i would and take my ps3 to Gamestop for $100 but i paid almost $400 for my ps3 so i would be getting ripped off big time. sony obviously does not have their act together. i understand being hacked is a horrible thing but sony did not have all security they should have which was a wide open door for hackers.


219

+ Armed_And_Awol on May 30th, 2011 at 10:30 pm said:

@203 now thats funny :)


220

+ TheOnePistol on May 30th, 2011 at 10:30 pm said:

Now when this come back on, will we be able to get those two free games right away, or will it be shortly after? I’m so excited for that! :)


221

+ SweetLenny on May 30th, 2011 at 10:30 pm said:

All systems had to be “GO” before the start of E3. Wouldn’t look good trying to pitch sales on new products and total functionality of network isn’t there. I’m still looking for the initial ETA of May 31st. I’ll always be a playstation fan come _ _ _ _ or high water !! Even though it was a long time coming and close to the deadline given,appreciate the update Sony.


222

+ snakeauthority on May 30th, 2011 at 10:31 pm said:

atleast they are trying to redeem themselves just in a poor way lol.


223

+ JaySoChi on May 30th, 2011 at 10:31 pm said:

I think alot of us have alot of things to redeem in the store but it’s not the end of the world if it doesn’t get redeem when “We” want it. I understand people have run/ran out of patience and the such but blatantly attacking people who are being patient is not cool. Everyone has their own opinion and everyone is open to say what they feel.. but don’t be mad at people who are patient and don’t mad at people aren’t patient. I am patient.. sure.. I have alot to download and re-download.. and hopefully it (PS Store) will be up this weekend. For those who are just waiting idly by to redeem codes for a ll the new games he/she acquired since PSN was down and or after the fact. Everyone just simmer down and retreat to your corners for a bit.. get it together.. then come back or go back to being happy or whatever your equation of happy is..lol


224

+ i_like_toast on May 30th, 2011 at 10:31 pm said:

@201

what if was a chick you liked and she was open to uhhh…share?

theres always a circumstance ;)


225

+ GameBoss01 on May 30th, 2011 at 10:32 pm said:

Why so many discussions! Whiners and Sony Defense Force guardians are driving me crazy!


226

+ J_L_Magnifico on May 30th, 2011 at 10:32 pm said:

i thought u guys said the 31st smh shame on u lol


227

+ yazter on May 30th, 2011 at 10:32 pm said:

Wow, I read all these comments, yet *I* get called a troll, lol. Maybe I am critical, but at least I criticise in a formal and dignified manner without resorting to obscenities or expletives.

Your sense of entitlement has truly blinded some of you and it seems like you’re complaining for the sake of complaining. I’m not being a fanboy, I’m being 100% objective when I say that PS Store is one of the main source of revenue, and the sooner it becomes up, the better off they’ll be. They’re not holding it off intentionally or out of contempt, you know.

And fyi, while the main reason I was critical of Sony was their lack of communication, I think I can see why they decide to take that approach. Some of you whiners make those with constructive criticism sound like one of you.


228

+ snakeauthority on May 30th, 2011 at 10:32 pm said:

lol 216. hopefully she would make money for her bf/husband


229

+ snakeauthority on May 30th, 2011 at 10:36 pm said:

you never know everyone, sony could come back with more games added to the list we can all choose from for free.


230

+ nick9221 on May 30th, 2011 at 10:36 pm said:

219.. If shes bring home the loot then thats diffrent for sho…keep the pimp hand strong.


231

+ Meathos13 on May 30th, 2011 at 10:37 pm said:

My previous post 204 about 173 was meant to be about 179


232

+ krizalid0079 on May 30th, 2011 at 10:38 pm said:

thats great. Now tthe real question is will we get the escalation map pack too???


233

+ IRISHDEATH on May 30th, 2011 at 10:38 pm said:

What day will we get the store back ?


234

+ snakeauthority on May 30th, 2011 at 10:39 pm said:

224-as in for free?


235

+ deadskies on May 30th, 2011 at 10:39 pm said:

@148, No. Micro$oft is far worse by treating their customers like idiots selling them game consoles with a faulty design.


236

+ Devin93 on May 30th, 2011 at 10:40 pm said:

SOOOOOOOO, most likely friday or saturday.


237

+ Supersnazzi on May 30th, 2011 at 10:40 pm said:

“will fully restore all PlayStation®Network services by the end of this week.”

I’m sorry, did I just read by the end of this week……SERIOUSLY? Okay, at first I was pretty chill with the PSN going down because I’ve got a PC, Wii, 360, Dsi XL and a 3DS (also got a PSP but have beaten just about all my games) to hold me over…a month without the store and having the online play going in and out every other day has been quite annoying. I know last week Sony said NOTHING about the rumors last week concerning the store and that ticked me off and now I remember reading a post saying the PSN would be down for maintenance starting on Tuesday and lasting until Wednesday (June 1st). If the store DOES NOT come back up today (the 31st) or tomorrow (the 1st) that is it…I am DONE. I cannot take this being left in the dark and being lied to anymore. Don’t tell your dying fans the PS store will be up BY THE END OF THE MONTH if you’re just going to turn around and change your date. Give them a date when you know it will be the absolute day that it comes back. I hate waiting and being anxious and then being let down (time and time again).


238

+ dont_trip7 on May 30th, 2011 at 10:40 pm said:

@ yazter #20 rising phoenix from ashes?? lol to epic.


239

+ snakeauthority on May 30th, 2011 at 10:40 pm said:

yea my first 360 lasted around 2 weeks before getting the 3 rings of death. i got my full money back so i couldnt complain.


240

+ Zorvan on May 30th, 2011 at 10:41 pm said:

If it isn’t up by tomorrow, I don’t care if it’s up the next day. My wallet is closed to Sony as of 12:00a.m. June 1st, 2011. I’ll be using the PS3, but Sony won’t be seeing ANY profit from it.


241

+ Meathos13 on May 30th, 2011 at 10:41 pm said:

Perfect incentive Program: 25% off of anything newer & 50% – 75% off of everything older that’s everything in the whole store!


242

+ snakeauthority on May 30th, 2011 at 10:42 pm said:

233-thats a good idea. for how long though?


243

+ snakeauthority on May 30th, 2011 at 10:43 pm said:

like everyday the store has been down sounds good


244

+ Deathspear666 on May 30th, 2011 at 10:43 pm said:

What did the 5 fingers say to Sony??…SAAALLAAAPPP!!!…i’m Rick James BEEOTCH!!!


245

+ The_Kinters_09 on May 30th, 2011 at 10:43 pm said:

Gee wasnt the store supposed to be up today??? Come on Sony your really dropping the ball here, dont set deadlines if you cant adhere to them


246

+ crimson690 on May 30th, 2011 at 10:44 pm said:

If it doesnt open tomorrow like stated earlier that is fine at least it will be open within the week.


247

+ Hobified on May 30th, 2011 at 10:45 pm said:

is this true because i cant access yet i keep geting a error its the 31 first now in 12;41 am here in springfeild ill the united states and no ps store yet ? arent the united states region 1 so we b first to get access ! i cant even sign in on the ps network and store on pc or or the store on my ps3?


248

+ Meathos13 on May 30th, 2011 at 10:45 pm said:

My idea of the perfect incentives program only needs to be active for 30 days


249

+ Cloud442 on May 30th, 2011 at 10:46 pm said:

Originally, it was said that the ps store would be up by may 31. Now you say it’s going to be up by the end of the week… I’m grateful for everything, but I’m getting a little pissed off. i want to play some demos like the inFAMOUS 2 and red Faction: Armageddon ones, but by the time that happens, it seems like the games will be released… Again, I’m grateful for all of this, but I’m a bit enraged at how SONY keeps changing every date when things are to be operational…


250

+ MiddleLinebacker on May 30th, 2011 at 10:46 pm said:

I survived hurricane Andrew and saw the local power and phone companies PHYSICALLY restore service to all of Miami-Dade County faster than these bozos at Sony. All they had to do was to get some eggheads to fix software.


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