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Important PlayStation Network Maintenance Today

Eric Lempel's Avatar + Posted by Eric Lempel on Jun 01, 2011 // VP, Sony Network Entertainment

Starting soon, the PlayStation Network will be inaccessible for several hours for maintenance. The server maintenance performed at this time represents a crucial step in the full restoration for PSN, including the PlayStation Store.

During this maintenance period, users will be unable to sign in to PSN, though those that are already logged in should be able to remain online.

Resumption of full PlayStation Network service is still on track for this week in most regions.

Thank you once again for your patience as we work to return PSN to the highest level of service.

//Add Your Own

1,379 Comments   1 Reply

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1

+ Lambrick on June 1st, 2011 at 7:32 am said:

do we have a time window of any kind?


2

+ Sparx88 on June 1st, 2011 at 7:32 am said:

Whatever needs to be done. Take all the time you need.


3

+ confuletlyf on June 1st, 2011 at 7:32 am said:

So we will have store tonight?


4

+ SufferThorn on June 1st, 2011 at 7:33 am said:

Hope so.


5

+ normansdots on June 1st, 2011 at 7:33 am said:

STORE !! …. DC online here i come :)


6

+ vacance567800 on June 1st, 2011 at 7:34 am said:

enfin il était temps


7

+ zachracer24 on June 1st, 2011 at 7:34 am said:

what time will it go down i want to stay online


8

+ Falandrias on June 1st, 2011 at 7:35 am said:

i thought the maintenance ends today?


9

+ midknight24 on June 1st, 2011 at 7:35 am said:

AND IT BEGINS lol again


10

+ Falandrias on June 1st, 2011 at 7:35 am said:

it is already down


11

+ zachracer24 on June 1st, 2011 at 7:36 am said:

that sucks i just got off


12

+ FAI-HUN1209 on June 1st, 2011 at 7:37 am said:

can’t wait for it to be up and running !, i day closer ….


13

+ EatDeath on June 1st, 2011 at 7:37 am said:

Thanks!


14

+ MRSMCENTIRE on June 1st, 2011 at 7:37 am said:

Thanks for the heads up, Sony! Has a release date for Honest Hearts been announced?


15

+ alphagamer365 on June 1st, 2011 at 7:37 am said:

oh well. i rented 2 games that dont have online capabilities, so no biggy, ill just wait it out. hell i did it for the first shutdown:)


16

+ CnGmutil8tors on June 1st, 2011 at 7:38 am said:

LOL @11 thats what she said ;-)


17

+ zachracer24 on June 1st, 2011 at 7:38 am said:

im just happy the store is almost up


18

+ Arkangel29 on June 1st, 2011 at 7:39 am said:

@ 16 Ha!


19

+ JuanGuapo on June 1st, 2011 at 7:40 am said:

It would be helpful if you posted the times with this “maintenance windows.”


20

+ Butters360 on June 1st, 2011 at 7:40 am said:

Whatever it takes. Thanks for the heads up :)


21

+ dh4645 on June 1st, 2011 at 7:41 am said:

thought the store was supposed to be back up by may 31st? jeez. come on now


22

+ Blkant on June 1st, 2011 at 7:41 am said:

It’s the beginning of the beginning of the rebirths beginning.

Beginning. :P

Btw if any of the server/online workers can read this, keep up the good work. The PSN so many rely on and have come to love over these years simply wouldn’t exist without your tireless work, so thank you. :)


23

+ midknight24 on June 1st, 2011 at 7:41 am said:

Think SONY should print and frame some of these posts, Theres gonna be a huge difference in comments, yesterday someone shouting death threats and tommorrows post the same person will be showering SONY in praise


24

+ gfgfhfdfhd on June 1st, 2011 at 7:42 am said:

Can’t wail for the ‘Welcome back’ package to come gonna download little big planet and wipeout


25

+ TomHoang on June 1st, 2011 at 7:43 am said:

Thanks Eric, if it means getting the Store back up then I’m fine with this. I can’t wait to go on my epic shopping spree on the Store when it returns :)


26

+ zachracer24 on June 1st, 2011 at 7:44 am said:

they said it would be up at the end of the week not may 31


27

+ neostardust on June 1st, 2011 at 7:45 am said:

This is good, pretty soon the PSN will be at 100%


28

+ zachracer24 on June 1st, 2011 at 7:46 am said:

just cant wait till the welcome back


29

+ Kaziyo on June 1st, 2011 at 7:46 am said:

Finally


30

+ PoopyMcG on June 1st, 2011 at 7:46 am said:

Ugghhhh. I don’t care anymore. I am going to read a book. They never go down for maintenance or have somebody hack into them and ruin your day.


31

+ dh4645 on June 1st, 2011 at 7:47 am said:

@zachracer24 earlier this month they said it would be up by the end of the month.

whatever, they just better have it up by early next week for E3


32

+ Semir9002 on June 1st, 2011 at 7:47 am said:

I’m dissapointed for a bit because you said it will be fully operational on 31 MAY… but
if you get the ps store back up by tomorrow we will all be happy =D


33

+ BeechV35Pilot on June 1st, 2011 at 7:47 am said:

Really appreciate the heads-up *before* the PSN became inaccessible this time. As a precaution I logged in to the PSN to hold my spot should I want to play later in the day.


34

+ Chukz15 on June 1st, 2011 at 7:48 am said:

Did anybody not catch this?

“Resumption of full PlayStation Network service is still on track for this week in most regions.”

Why does that sound like another delay coming, i remeber the maintence last week was signaling the return of the ps store, Sony isn’t fooling me, I’m not putting any stock into what they say after missing several deadlines.


35

+ nickinatorz on June 1st, 2011 at 7:48 am said:

Finally!
Cant wait to get my DLC’s downloaded!


36

+ zachracer24 on June 1st, 2011 at 7:48 am said:

yeah but 2 days ago they said end of the week


37

+ midknight24 on June 1st, 2011 at 7:48 am said:

They should BAN everyone that was talking CRAP………………………………………………then PSN would have no one online lol. At some point everyone has talked CRAP during this whole thing


38

+ KazeEternal on June 1st, 2011 at 7:48 am said:

@dh4645

They gave us a generic “by the end of the month” estimate. When the end of the month came they said, within the week (between monday and friday). Keep your pants on kid they’ll get it up.


39

+ PainOfSarrow on June 1st, 2011 at 7:49 am said:

ppl sure as hell dont read, this is a STEP to get the psn store back up some time this week.


40

+ akab211 on June 1st, 2011 at 7:49 am said:

I hope this means the store will be back!


41

+ Albel217 on June 1st, 2011 at 7:49 am said:

Castlevania: Reverie, here I come


42

+ midknight24 on June 1st, 2011 at 7:50 am said:

DON’T GET YOUR HOPES UP……..But Im feeling pretty positive about this


43

+ zachracer24 on June 1st, 2011 at 7:51 am said:

the store will be back up soon


44

+ dpk5e7 on June 1st, 2011 at 7:51 am said:

Wow. Sony actually is posting some info on their progress. Not much, but at least they’re acknowledging that they’re hitting a milestone today. We don’t know where it is in the grand scheme of things, but it’s apparently a significant step.

As I’ve said before, what Sony needs to learn from this experience is that they need to do a better job of managing customer expectations. When something is wrong and the company only provides silence, the customer base gets frustrated and/or mad. And, I don’t think any company wants a discontent customer base.

Thanks for the update!


45

+ CnGmutil8tors on June 1st, 2011 at 7:51 am said:

@ poopymcg 29


46

+ Kidslayer1997 on June 1st, 2011 at 7:51 am said:

HOLY CRAP maybe we will get the PS STORE back tonight


47

+ Jeigh on June 1st, 2011 at 7:51 am said:

You know, I wouldn’t have minded this if you’d said something about it being fully operational after the maintenance was done. Actually, since I have even turned my PS3 on in two days (work and leisure have been taking my time), I guess I don’t mind all that much either way. I just don’t like the principle.


48

+ CnGmutil8tors on June 1st, 2011 at 7:52 am said:

@ poopymcg
no but it really sucks when some idiot rips out the last page.


49

+ Phillyblunz on June 1st, 2011 at 7:52 am said:

@1, he said this week. Its already Wednesday so the window is the next 3 days.

Geez some people cant friggen read or what?????

And the week ends on Saturday not Friday or Sunday people.

I think they might flip the switch Saturday@ Midnight like they did for the online game play, we’ll see.

Hope they do it at night so the servers dont get overloaded as soon as they turn on.


50

+ dh4645 on June 1st, 2011 at 7:53 am said:

they have to get most everything up by E3


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