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PS3 System Software Update (v3.72)

Eric Lempel's Avatar + Posted by Eric Lempel on Sep 19, 2011 // VP, Sony Network Entertainment

A new PS3 system software update, v3.72, will be released soon. With this minor update, system stability during use of PS3 format software and network services has been improved.

//Add Your Own

387 Comments

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351

+ zxAS-_ on September 21st, 2011 at 10:41 am said:

are u kidding me sony, since that update, i cant sign into playstation network on my ps3, and please only make plus subscriber updates for plus subscribers only, i dont wanna wait for the update if its nothing i can use


352

+ zxAS-_ on September 21st, 2011 at 10:43 am said:

cant log in


353

+ zxAS-_ on September 21st, 2011 at 10:47 am said:

cant log in, except by computer, i guess playstation is now trying to turn their company into a chat website for computers, no one i know can sign in either!!!!!!!!!!!! guys who complain about sony, just switch to xbox 360 cause there is never problems with it, especialy the xbox slim!!!!


354

+ Kid_Cali456 on September 21st, 2011 at 10:48 am said:

what was the update for


355

+ Laird_Attwood on September 21st, 2011 at 10:53 am said:

@zxAS there is issue with xbox, I left to get a playstation 3 due to server limitations, boots and live going down more often. Consider the payment to use it. PSN is better, still has a great community just annoying when it’s down when you want to use it :p


356

+ zxAS-_ on September 21st, 2011 at 11:06 am said:

@Laird_Attwood
Iv compared the two consoles in my house for a while and found that i enjoy the community interface with the xbox more. but whatever, everyone has there own opinion. I do enjoy god of war for ps3. but u play the game once and u dont play it again. trials hd, beat hazard, and hexic hd for the xbox only, not to mention all the amazeing indie games and arcade games, those i never find myself getting board with :p


357

+ savagejynx7 on September 21st, 2011 at 11:29 am said:

HERE IS WHAT I FOUND ON THE CONTACT CUSTOMER SUPPORT EMAIL WEB PAGE

PlayStation Network Outage 9/21/2011
Answer ID: 2185

The PlayStation Network is currently experiencing an unplanned outage on Wednesday, September 21, 2011. Along with not being able to log in to the PSN, you may receive error code 8002A543 or 8002A548.

We are aware of the issue and appreciate your patience as we try to get the PSN services up as soon as possible.

We apologize for any inconvenience


358

+ a-j-b2_ on September 21st, 2011 at 11:30 am said:

I just updated my ps3 today and now I can’t sign in. What’s the problem? Why can’t I sign in?


359

+ SHlong1978 on September 21st, 2011 at 11:45 am said:

hope this will sort my connection problems out ! ever since PSN outage my ps3 wont connect unless i restart my ps3 or i do a connection test !


360

+ supersaiy34 on September 21st, 2011 at 11:49 am said:

Just relax you guys…For those who are complaining than just go sell your PS3 and stop crying in the forums. But for those who are loyal to Sony than hey we might as well just wait it out until they get the network back up and running. We made it through that first outage why can’t we make it through a few days at the most?


361

+ Kurai_Shokubai on September 21st, 2011 at 11:49 am said:

Sure it did.. I can’t even sign in opn my ps3..


362

+ Kurai_Shokubai on September 21st, 2011 at 11:52 am said:

Love sony, but seriously.. This is getting old.


363

+ supersaiy34 on September 21st, 2011 at 11:54 am said:

I know what you mean…..But personally i can deal with this….one of the few on here who can survive without PSN….


364

+ dwilli207 on September 21st, 2011 at 11:59 am said:

gee sony and you wonder why your sales are crashing!!!!! your network cant even work right for two months… so im selling my 160gig paper weight…pretty sad when game stop stops taking them as a trade in….PSN= Epic failure…….


365

+ savagejynx7 on September 21st, 2011 at 12:20 pm said:

mine works fine now. was just able to sign in….


366

+ MistaGunzz on September 21st, 2011 at 1:01 pm said:

i have more issues with ps3 then i did with ps2


367

+ SGTbigboy123 on September 21st, 2011 at 1:04 pm said:

if its suppost to make your connection better how come yalls system is down…i love you sony but im gettin tired of this


368

+ going_big on September 21st, 2011 at 1:14 pm said:

So I read the T&C’s! Did you?

I quote

“SCE AND ITS AFFILIATED COMPANIES EXCLUDE ALL LIABILITY FOR ANY LOSS OF DATA, LOSS OF PROFIT, OR ANY OTHER LOSS OR DAMAGE SUFFERED BY YOU OR ANY THIRD PARTY, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL HOWEVER ARISING, AS A RESULT OR ACCESSING TO OR USING THE SYSTEM SOFTWARE OR ANY OF THE CONTENTS, PROGRAMS, FEATURES, SERVICES OR INFORMATION ON OR PROVIDED THROUGH THE SYSTEM SOFTWARE. SO LONG AS THIS IS PROVISION IS ENFORCEABLE IN YOUR JURISDICTION, THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.”

It was written in capitals in the new T&C’s, its not me shouting ;)

What that says to me is. If Sony get any type of hacking, breach of security, loss of data or any other such thing that they should protect us as users for. They will not be liable and we agree that we will not prosecute!


369

+ going_big on September 21st, 2011 at 1:14 pm said:

To me this is a clear message. We can not guarantee you personal details, therefore we do not want to be liable. I love my PS3, but if you want me to agree to the above. Allow me to pay via alternative means and allow me access to go online via other means. With a supplier that will protect my data and give me assurances of such!

Now in the UK I am currently reviewing some Data Protection Act (DPA) legal stuff as I think we are protected under this DPA agreement. What worries me is that a company as large as Sony, believes that they can ask this of their customers. Even if it is not binding in the UK. The precedent is set.

Please feel free to correct me if I have this wrong. To be clear. Look into this from other regions. Americans are not happy. And have a get out clause!, at present though if you use it you may loss access to PSN! If this is wrong then SONY should put out a comm to all users (you have our email), as to what this means. To many people except the T&C’s without reading them. HOW MANY DID NOT READ THIS!!!!!


370

+ runker1337 on September 21st, 2011 at 1:16 pm said:

i cant log in after i did the update why is that can any one help me


371

+ mi33ke on September 21st, 2011 at 1:16 pm said:

can the sony wireless 7.1 surround sound headset get an update to work with blu-ray movies? so I can watch my movies with virtual surround sound. Pleeeeease.


372

+ MattMig on September 21st, 2011 at 1:27 pm said:

All these updates..AND THEY STILL GET HACKED TWO DAYS LATER!!!! unscheduled maintenance my butt. Here we go again of a LONG LONG LONG LONG LONG Wait till we get to use online servies. We pay ALOT of money..and I mean ALOT for these services. And i dont want no bs free 5 year old games to choose from for the inconvience. 65 dollas for a new game, and the Online multiplayer is the BIG reason people buy certain games. GET YOUR ACT RIGHT!!!


373

+ X1ANTHONY_EVIL2X on September 21st, 2011 at 2:11 pm said:

PSN Please Fix The Golden Ak47 4 Socom On PlaystationHome evrytime I go 2 the other side my parts get reset to 1 answer back


374

+ jorgeTheGreat on September 21st, 2011 at 2:20 pm said:

what if this going to be an outage like the last one that we had to wait a month for it to be fix? WHAT ABOUT THE BATTLEFIELD 3 BETA!!!!!! I DONT WANT TO MISS IT PLEASE FIX IT FAST.


375

+ MattMig on September 21st, 2011 at 7:24 pm said:

All Clear Now..THANK YOU!!!!!!!!!!!!!


376

+ MightyLemonade on September 21st, 2011 at 8:29 pm said:

I wish we could get cross-game chat. How is the PS3 not capable of that?


377

+ choicefly on September 21st, 2011 at 10:00 pm said:

theirs an error n the new update am i the only one


378

+ Mr_Bipolar on September 21st, 2011 at 11:13 pm said:

Just me or have they added more emotes?

Don’t remember these many emotes? By any means seems it’s alot stable than before. Can appreciate an update here and there. At least they are taking care of there customers by keeping up on their firmware.

Much appreciate PS3.


379

+ Chuckbait on September 22nd, 2011 at 8:22 am said:

I haven’t downloaded the system update yet. Should I?

Are any problems cleared up now?


380

+ PirateHarlock on September 22nd, 2011 at 11:35 am said:

This lame firmware downgrade is as useless as the trolls defending it. Does it add to “system stability”? obviously not. Does it add anything asked for by anyone? thats a big NO. The only thing it does show is the outright unprofessionalism of Eric Lempel & his team. And to anyone else reading the blog who hasn’t written sony to opt out of their unethical “no lawsuit” clause in part 15 should do so now.


381

+ IronySkye on September 23rd, 2011 at 10:30 am said:

Erm…. Since the previous update, my ps3 has been locking up on me. Now It’s gotten worse. I thought It was just a minor freeze or just a buggy game at first, but it stays frozen for an hour+ and on my older games as well. & It happens at random whether I’m playing for 5 min or 2-3 hours.

Anyway that’s the stability I’d like to see improved…

Please & Thank you.


382

+ GTP_Im_Sorry on September 23rd, 2011 at 10:50 am said:

-”Will this fix my dog’s gas problem, its been really stinky lately.”
No, it’s just a stability update.
-”Why don’t they fix it so everything is instantaneous.”
It’s just a stability update.
-” Will this fix my wifes mood, she’s been really cranky.”
No, it’s just a stability update.
-”I want a pony.”
Sorry, its just a stability update.


383

+ Akibara12 on September 23rd, 2011 at 8:03 pm said:

I’ve just done the update and my ps3 controllers aren’t syncing anymore. They were working before the update. I also have troubleshooted them and no avail.


384

+ Invincible3185 on September 26th, 2011 at 6:43 am said:

Damn you Sony… What have you done to our PS3s?! They get slower and slower every update. Now I can’t watch embedded Youtube videos from any site through the browser. My PS3 hangs every time!


385

+ stiff_twig on September 26th, 2011 at 10:26 am said:

I installed the new update signed in, and the PS3 turned off by itself. I turned it back on and, green, yellow, blinking red. Had to send my system to Sony for repair. Just wondering…is this how Sony is going to recoop their loses from the hack? I’ve read posts by others who have had the same issues as I have since installing the update, so it’s not just me.


386

+ astoo3b on October 18th, 2011 at 12:52 am said:

ok


387

+ tborgesmatins on October 18th, 2011 at 10:30 am said:

Hello, after I did the firmware update 3.72 and 3.73 I can no longer play God of War III, the game is not recognized by ps3, could someone help me??


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