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PSN Maintenance Scheduled for Thursday, January 17th

Matthew Harper's Avatar + Posted by Matthew Harper on Jan 15, 2013 // Sr. Manager, PlayStation Digital Platforms

Hi everyone! 2013 is off to a roaring start here on PSN, with tons of great games and promotions for PlayStation gamers, from the God of War: Ascension Multiplayer Beta for PlayStation Plus users, to the recent digital release of PS3 favorite Demon’s Souls, to pre-orders going live for the digital version of Dead Space 3.

In order to continue bringing you the best online games experience on PSN, we will perform routine maintenance beginning the morning of Thursday, January 17th. This maintenance will start at approximately 8:00AM PT (9:00AM MT / 10:00AM CT / 11:00 AM ET) and last until around 8:00PM PT (9:00PM MT / 10:00PM CT / 11:00PM ET). During the maintenance period, you may receive a maintenance notification when attempting to access PSN.

The PlayStation Store and Account Management will not be available during the maintenance period, but you will be able to access online play and apps provided that you have signed into PlayStation Network at some point between now and the time of the maintenance. So please be sure to sign in now if you wish to access the Network during Thursday’s maintenance window.

We apologize for any inconvenience this may cause, and we thank you for your support.

//Add Your Own

147 Comments   16 Replies

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1

+ T3DV0L70L1N4 on January 15th, 2013 at 6:35 am said:

So just to be clear, if I don’t sign in on Thursday morning before work, I won’t be able to watch Netflix when I get home that night?


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    + Paul Sullivan on January 15th, 2013 at 7:36 am said:

    T3Dv0L70L1N4,

    You simply need to sign in at some point between now and the maintenance window. Even a quick, single sing in between now and then will flag your account as “good to go” for that time period.


2

+ Xman420 on January 15th, 2013 at 6:40 am said:

Do we need to sign on and stay signed on? Please be more clear.


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    + Paul Sullivan on January 15th, 2013 at 7:37 am said:

    You do not need to remain signed on. Just simply sign on a single time between now and the window, and you’ll be all set.


3

+ TEVIN-THE-KING on January 15th, 2013 at 6:41 am said:

you can still watch Netflix bruh i do it all the time when PSN is down for Updating and Nice PIc eye for and EYE


4

+ johnnyp70 on January 15th, 2013 at 6:46 am said:

#1 To be clear-it specifically states: “you will be able to access online play and apps provided that you have signed into PlayStation Network at some point between now and the time of the maintenance.”


5

+ johnnyp70 on January 15th, 2013 at 6:48 am said:

The post says you need to have signed on AT SOME POINT between now and time of maintenance. You don’t have to keep your PS3/Vita on all that time. This happens just about every time they do maintenance.


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    + Paul Sullivan on January 15th, 2013 at 7:37 am said:

    johnny’s got it, thanks for helping out :)


6

+ ZaGe-zAiKaNo on January 15th, 2013 at 6:55 am said:

Can’t wait on Dead Space 3 Co-op, baby. Darksiders should keep me busy.


7

+ SNORLAXex on January 15th, 2013 at 6:59 am said:

Haha, my goodness, Kratos avatars everywhere. XD


8

+ johnnyp70 on January 15th, 2013 at 7:05 am said:

#7-Free to Plus members, so why not!


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    + Paul Sullivan on January 15th, 2013 at 7:38 am said:

    Plus Kratos is pretty awesome! (says the dude with PaRappa as his icon…)


9

+ Cizne86 on January 15th, 2013 at 7:48 am said:

True, kratos and Solid Snake are playstation’s most iconic characters, anyways so I played black ops 2 last night so that means I’m good to go during maintenance?


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    + Paul Sullivan on January 15th, 2013 at 8:20 am said:

    You should be good to go if you were on last night, but getting on today (or sometime this weekend) will ensure it.


10

+ The_Dukenator on January 15th, 2013 at 7:48 am said:

@6 Demo comes out next week.

@8 That reminds me, I should download that. How’s the beta?


11

+ The_Dukenator on January 15th, 2013 at 7:49 am said:

@Paul Sullivan Can you get some Hello Kitty, My Little Pony avatars added? We may have some bronies on PSN and I’m a Hello Kitty fan.


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    + Paul Sullivan on January 15th, 2013 at 8:22 am said:

    I’d love to see that! It would be something up to Hasbro and Sanrio in the end, though. If I ever hear of this being discussed, you can bet I’ll support it, though!


12

+ TwinDad on January 15th, 2013 at 7:50 am said:

Advanced notice, how in the world does this happen? This isn’t how you run a network.

Thanks for the heads-up. Let us hope that this is something related to getting the web-store back-end up and running :)


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    + Paul Sullivan on January 15th, 2013 at 8:23 am said:

    You bet, TwinDad. See folks? Sarcasm *can* work in text sometimes! :D


13

+ Cizne86 on January 15th, 2013 at 7:50 am said:

I can’t wait for the alarm clock app for the vita. It’s gonna be so useful.


14

+ DonkeyKongKilla on January 15th, 2013 at 7:51 am said:

Honestly, I’ve done that, I get on my PS3 daily, the last time there was a maintenance and I was on earlier that day it happened, Boom while it was happening it would not let me sign it. Keep your fingers crossed on Thursday!!


15

+ TwinDad on January 15th, 2013 at 7:53 am said:

As long as we are OT on the Avatars, any plans for Ni No Kuni avatars?


16

+ The_Dukenator on January 15th, 2013 at 7:59 am said:

@12 You rather have a surprise maintenance?

@14 What I do is I leave my ps3 on 24/7, turning it off once in awhile, but I remain signed into PSN as you never know what I might plan to do. I’m already left my 360 running with the vents toward me as a small heater.


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    + Paul Sullivan on January 15th, 2013 at 8:24 am said:

    LOL! Gotta save on that electric bill in the winter!


17

+ perrandy on January 15th, 2013 at 8:04 am said:

will there be a firmware update after this?


18

+ The_Dukenator on January 15th, 2013 at 8:11 am said:

@17 You taking bets?


19

+ The_Dukenator on January 15th, 2013 at 8:14 am said:

You wonder why 360 gets early release of Dead Space 3 demo this week via codes, while everyone else gets it for 360 & PS3 next week..


20

+ TwinDad on January 15th, 2013 at 8:24 am said:

@The_Dukenator

I don’t care either way. I don’t plan my life around PSN. The two last maintenance cycles the only way to have known why the network was down was to check the EU blog. They told us days in advance, SCEA put a post on the BLOG after the maintenance, or close to the start.


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    + Paul Sullivan on January 15th, 2013 at 8:39 am said:

    TwinDad,

    Folks can also check the @PlayStation twitter feed or the SCEA Community Forums. Sometimes shorter maintenance periods are communicated a bit earlier there. But your point is noted!


21

+ Ryumoau on January 15th, 2013 at 8:32 am said:

I’m not sure whether to be happy you guys are routinely working to improve the psn network or worried that you even have to do it this much.

doesn’t matter too much though since Netflix still works.


22

+ The_Dukenator on January 15th, 2013 at 8:38 am said:

@Paul Sullivan I live in an apt where heat and electric are included with rent.


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    + Paul Sullivan on January 15th, 2013 at 8:40 am said:

    Lucky! I need to find one of those!


23

+ mrk1976 on January 15th, 2013 at 8:47 am said:

Hi Paul, this is a bit off topic, but perhaps you can help.

I have been downloading the TV Series Young Justice off PSN, except Season 2 episode 10 is not available. It aired the weekend of 1/5/13. Episode 11 is available now, so episode 10 is effectively missing. Is there anyone at Sony who can address this to the appropriate channels? I was hoping to eventually download the whole season once it has completed, but not if an episode is unavailable.

I left a comment on the PS Blog “New on Music and Video Unlimited” entry a few days ago, but got no response. Perhaps this query could be passed to Jeff Safran?

Thank you for reading and responding to the fans!


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    + Paul Sullivan on January 15th, 2013 at 8:55 am said:

    I will pass this along! I’m not too savvy on the video side of things, so I can’t really comment more than that… but I’ll be sure the right folks are aware.


24

+ Mecha_Sonic_75 on January 15th, 2013 at 9:00 am said:

Is this maintenance related to how the “new” PS Store gradually slows down with each minute you spend time in it? Well, I hope so, because if it isn’t, then you guys better put the old storefront back. The slowdowns eventually freeze the PS3, but don’t count as crashes, weirdly enough. That’s how slow the system’s reaction time becomes when you spend too much time in one go! It does get better when you get out of the store and then go back in, but that would be silly.

Also, the search function is kinda impractical, looking for add-ons is a real mess if there are more than 3 digits in amount (sorting would work wonders if it was applied in these sections, as well), and the Downloads List still doesn’t have “sort and filter” functions.This “new” storefront is an obvious beta, and still needs a lot of cleaning up with it.


25

+ The_Dukenator on January 15th, 2013 at 9:10 am said:

@Paul Sullivan I’ve been here since 2003.

@24 You could delete the store and reinstall. Nothing is ever perfect in the programming and technology world.


26

+ akibake on January 15th, 2013 at 9:23 am said:

I hope this maintenance includes a fix to the YouTube app, which loads and allows me to browse videos in my subscriptions, but doesn’t successfully stream any videos anymore. The app was so good initially. I don’t know what happened to it.

Additionally, I hope that the maintenance clears up an issue, where there is no download for the full copy of Super Stardust HD. I bought that years ago, but since I had to buy a new PS3 (and critically since the PSN store redesign), the full application is nowhere to be found. I can tolerate the new super slow PSN store, but not having access to a game I purchased in full years ago is pretty frustrating.


27

+ The_Dukenator on January 15th, 2013 at 9:25 am said:

@26 Youtube recently updated their app. Try deleting and reinstalling it.

As for Super Stardust HD, does it show up in your download list?


28

+ akibake on January 15th, 2013 at 9:39 am said:

@27 I tried deleting YouTube and reinstalling, as well as deleting any associated application data. Unfortunately, I got exactly the same result after reinstalling. This is on a wired ADSL connection running at about 15Mbps DL, which is more than enough for my computer. Could this be an issue only for my new PS3, the new skinny model? It seems unlikely. Is YouTube streaming properly for you?

As for Super Stardust HD, it does show up in my download list. Strangely, when I download that file and attempt to install it, it appears to be a PSP file. Yet I’ve never owned a PSP, nor have I downloaded a PSP game. I used Super Stardust for years on my original fat PS3. I’ve only had to reinstall it since my old machine died. I’ve talked with Sony’s support about the issue, and they say they know about the issue and are trying to solve it. I’ve gotten this response twice over the last couple months. The PSN store is effectively a web server. I don’t see what’s so hard about determining where the correct Super Stardust HD application is on the server and assuring that the link to the full PS3 copy points to the correct file.

Thanks for asking, by the way.


29

+ The_Dukenator on January 15th, 2013 at 9:54 am said:

@28 Mine is like 30Mbps or so last I checked. Youtube is working for me, since i delete the app once in awhile and the save game for it, which has the account info stored in it.

I just searched the store for Super Stardust HD and it shows up. Store page says its a PS3 PSN game.


30

+ Disturbed-Hitman on January 15th, 2013 at 9:59 am said:

fix the FAR CRY3 PS3 server its annoying when your ranked up but it takes it away from you when you end online match & the host migration kicks out players too often, ohh another thing theres serious glitches in online gameplay where the enemy is like flying somehow!!


31

+ GMFCO311 on January 15th, 2013 at 10:03 am said:

I looked all through the PSN store and sadly no Dead Space avatars! :( Can you guys pass the word along so we can get this up on PSN store?


32

+ TwinDad on January 15th, 2013 at 10:03 am said:

@ Paul

Thanks for the extra information. I don’t check the twitter, but I’m sure there are thousands who would.

I also noted that after update 1.02 on the store. My store slowed way down, then after a few minutes blanked out and went to the xmb without notice.


33

+ FredNation on January 15th, 2013 at 10:04 am said:

What about the Call of Duty: Black Ops 2 downloadable content coming out on Thursday!? We can’t get it until Friday!?


34

+ The_Dukenator on January 15th, 2013 at 10:13 am said:

@30 Ask on Dead Space facebook page about it.

@31 Delete and reinstall.


35

+ ShatteredRaven77 on January 15th, 2013 at 10:15 am said:

Good! Can you guys PLEASE fix the store because I CONSTANTLY have problems downloading games on my PS3 ever since you gave us the new store. I bought Killzone HD on 12/18 and the only way I’ve been able to download it is by starting Joe Danger, going to the Store DLC option, which brings up the old store, then going to my downloads and trying it there. But no matter what, IT NEVER INSTALLS. NEVER.

I basically just wasted 15 bucks, well more like I gave you guys my 15 bucks for no reason.

PLEASE FIX THESE ISSUES. I’ve been dying to play Killzone HD for the longest time, and it looks like my only option is to get the freakin trilogy, even though I already have 2 & 3.

HELP!


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    + Paul Sullivan on January 15th, 2013 at 11:29 am said:

    Shattered,

    That’s an odd one. My suggestion is to give Customer Services a call.


36

+ Tidibicus on January 15th, 2013 at 10:15 am said:

did the scheduled maintenance get moved to today or is this something different?


37

+ GMFCO311 on January 15th, 2013 at 10:16 am said:

Yeah I really hope this maintenance fixes the slow loading time to initially bring up the PSN store and even the actual browsing of it & fixes the Youtube app of always freezing and crashing. I know Youtube just had an update, it’s a lil better, but still needs work!


38

+ DarkOne_PR on January 15th, 2013 at 10:38 am said:

any news for any new update for the ps3? I mean more compatibility with the vita like Showing in the ps3 what game one its playing on the vita or show u online on the ps3 when u are on the vita??? any news for a vita update too?


39

+ The_Dukenator on January 15th, 2013 at 10:44 am said:

@37 The trophy list now shows Vita games along with PS3 ones. No idea what’s gonna happen.


40

+ akibake on January 15th, 2013 at 10:44 am said:

@29 I was really optimistic that the YouTube update would fix the problem, but in fact it didn’t help at all, after deleting the application and the save data. I know it’s not a matter of bandwidth. 15Mbps is more than enough and YouTube does variable streaming for people with really slow connections, iirc. I’ve read around, and other people have made the same complaints. When you attempt to stream a video, it seems to never buffer and load as it normally would, and if you attempt to cancel the video, it can actually crash your PS3. The effect is repeatable. For anyone suffering this issue, I’ve found at least that letting the video time out on its own will bring up an error but not crash your PS3. I gave it a shot for quite a while, trying to find a working video, but nothing works. It’s sad, because I was really satisfied with the YouTube app when it was initially released.


41

+ akibake on January 15th, 2013 at 10:45 am said:

@29 As for Super Stardust HD, it does show up in the PSN store, but the download is the wrong file. Somehow, I believe during the PSN store update, the link to the file got messed up. I can download the demo, but there’s no way to re-authorize my ownership of the full game. In fact, I’m pretty sure that nobody can currently purchase the full version of Super Stardust HD, from the North American PSN. Maybe Sony hasn’t noticed because the game is old enough that sales are miniscule anyway, but I bet Housemarque still cares about sales.


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    + Paul Sullivan on January 15th, 2013 at 12:18 pm said:

    Noted. I’ll make sure the store folks are aware of this issue.


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    + Paul Sullivan on January 15th, 2013 at 12:36 pm said:

    Update: From XMB, try going to Account Management > Transaction Management > Download List
    From there find your SSDHD listing and download from there. It should install just fine. I confirmed by deleting the game and following these steps on my account. Good luck.


42

+ DonkeyKongKilla on January 15th, 2013 at 10:49 am said:

On that note of the updates, recent one’s I seen didn’t have any info on it when your updating the PS3, noticed a few that had it before the update, a few that had it after the update. When there’s a firmware update, I’d like to see what it’s updating. Especially if it’s a option update.


43

+ The_Dukenator on January 15th, 2013 at 10:49 am said:

@40 Paul Sullivan should come here and look into your issues.
I’ve been using youtube for many years now, but I have streaming issues on my pc. Ps3 somewhat.


44

+ The_Dukenator on January 15th, 2013 at 10:51 am said:

@41 There’s usually a blog post about the update. Latest one is 4.31.


45

+ Gadirok on January 15th, 2013 at 11:22 am said:

Why does everyone have the same god of war avatar? Is it a prize or something .


46

+ The_Dukenator on January 15th, 2013 at 11:24 am said:

@44 Nope. You can download it. Came out when the God of War beta did.


47

+ The_Dukenator on January 15th, 2013 at 12:04 pm said:

Ugh. I mean @45.


48

+ Painkiller360 on January 15th, 2013 at 12:05 pm said:

Sony please ban these jailbroken ps3 players off socom!!!!!!!!!!


49

+ DonkeyKongKilla on January 15th, 2013 at 12:29 pm said:

The_Dukenator – Yeah earliest update post I just searched was 4.20, But that’s not the point. the point is having it before our faces on the screen. Especially before we update the option ones.


50

+ liledawg on January 15th, 2013 at 12:37 pm said:

Hey Paul, as in your response to number one I was trying to “sing” into my PS3 but it just won’t sign me in to get flagged as good to go. Sorry it just gave me a good chuckle lol. I must be pretty lame.


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    + Paul Sullivan on January 15th, 2013 at 1:09 pm said:

    LOL! Nice catch. Do I even want to know what song you picked?


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