The BioWare team loves Commander Shepard as much as the fans do, so after we shipped Mass Effect 3, we were excited to start creating additional content that would expand on Shepard’s adventures during the Mass Effect 3 experience. Downloadable content gives us an opportunity to do just that— it gives us the chance to write new chapters that add to Shepard’s legacy without disrupting the consistency of the full game. We approach DLC differently depending on whether it’s single player or multiplayer content, but with both, we aim to hit an extremely high quality bar to make sure the fans continue to get the full Mass Effect experience.
For multiplayer, we consider Mass Effect 3′s offerings to be more of a service than a product you purchase. We always said that we wouldn’t do multiplayer in our games unless it was done properly, and supporting it fully well after launch is something we are committed to.