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Music Unlimited Expanding to Android Today, New Opportunity for PS3 Owners

Patrick Seybold's Avatar + Posted by Patrick Seybold on Jun 15, 2011

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Music fans are in for a treat; starting today for a limited time, eligible Playstation 3 owners* can try out a Basic subscription of Music Unlimited powered by Qriocity for free over the next 180 days.

The timing couldn’t be better – the service’s Android App also launched today, so users can enjoy music on the go with their compatible Android mobile device or on a number of other Internet-connected Sony devices including 2010 and 2011 models of network-enabled BRAVIA HDTVs, Blu-ray Disc players and Blu-ray Disc Home Theater systems as well as the PSP and personal computers including VAIO personal computers.

The cloud-based, digital music service gives music lovers streaming, commercial-free access at anytime and anywhere to an ever expanding catalogue of currently over seven million licensed tracks from major labels including Universal Music Group, Sony Music Entertainment, Warner Music Group and EMI Music as well as leading independent labels and major publishers worldwide.

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Identity Theft Protection Offer for PlayStation Network and Qriocity Customers

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 25, 2011

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Starting today, PlayStation Network and Qriocity account holders in the United States can begin the enrollment process for the identity theft protection program by visiting http://us.playstation.com/news/consumeralerts/identity-theft-protection/. We are also notifying customers of the enrollment landing page via email, which you will receive in your inbox this week.

As previously announced, Sony Computer Entertainment and Sony Network Entertainment have made arrangements with Debix to offer the AllClear ID PLUS identity theft protection program.

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Rockstar Games and Sony Joint Statement on L.A. Noire

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 19, 2011

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We have received a very small number of customer support questions about PS3s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise. If you are experiencing any issues with L.A. Noire or your PS3 hardware, please contact technical support using any of the means provided below:

Rockstar Support: www.rockstargames.com/support
Rockstar Support on Twitter: twitter.com/RockstarSupport

PlayStation 3 Support: http://us.playstation.com/support/

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Update on PSN Password Reset Process

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 18, 2011

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We temporarily took down the PSN and Qriocity password reset page. Contrary to some reports, there was no hack involved. In the process of resetting of passwords there was a URL exploit that we have subsequently fixed.

Consumers who haven’t reset their passwords for PSN are still encouraged to do so directly on their PS3. Otherwise, they can continue to do so via the website as soon as we bring that site back up.

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Details for PlayStation Network and Qriocity Customer Appreciation Program in North Ame...

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 16, 2011

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Now that some PlayStation Network and Qriocity services have been restored and you’re once again enjoying online gaming and entertainment, we’re happy to provide details about the “Welcome Back” appreciation program for customers in North America. We developed the program as an expression of our gratitude for your patience, support and continued loyalty during the service outage. From all of us at PlayStation, thank you and welcome back!

This package will be made available to all existing registered PlayStation Network and Qriocity users in North America (US and Canada), and will be made available shortly after we have fully restored the service. More specific details about these offers and eligibility requirements will be posted as the services go live.

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Update on Service Restoration Rollout

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 15, 2011

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We’re currently experiencing an extremely heavy load of password resets, and so we recently had to turn off services for approximately 30 minutes to clear the queue.

As such a large number of people are attempting to change their passwords at the same time, it’s taking longer than expected for all those emails to clear all of the ISPs.

If you’ve requested your password reset, please give it a bit of time to reach your email. Thanks for your patience as we work to get everyone back online.

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Play On – PSN Restoration Begins Now

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 14, 2011

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Thank you for your patience and encouragement over the last few weeks. As covered in the post from earlier today, you can now update the firmware on your PS3 and change your password. Kazuo Hirai just announced that we have begun the phased restoration by region of some of the services, starting with online multiplayer functionality.

Please note that these services will take a bit of time to be turned on and rolled out to the whole country. The process has begun and some states are being turned on now, so please be patient as we reach your city and state. We’ll be updating the map below as service comes online in individual states. It will take several hours to restore PSN throughout the entire country, so please keep checking back for the latest updates.

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Kazuo Hirai: PlayStation Network Restoration Announcement

Patrick Seybold's Avatar + Posted by Patrick Seybold on May 14, 2011

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