PlayStation Blog » twitter

@AskPlayStation: Introducing PlayStation Customer Service via Twitter

Tina Barnes — Wed, 09 Mar 2011 19:30:17 +0000

Hopefully you’ll never encounter a problem with a PlayStation product, but we have plenty of resources available just in case you do. Our newest is the @AskPlayStation Twitter which is operational 9:30AM – 5:00PM PST Monday through Friday with real-time responses between 2PM – 5PM PST. Following @AskPlayStation will also get you timely alerts as well as helpful tips. Sweet!

For those who prefer self-help, the PlayStation Knowledge Center is a wonderful place to search for solutions to common issues or even learn a thing or two. If you’d like help from fellow PlayStation users or even offer some advice of your own, hit up the Support section of the PlayStation Community Forums.

We’re always looking for new and better ways to help you so any suggestions on how we can do that in the comments below will be greatly appreciated.

Follow Friday 2.0: The Ever Expanding PlayStation Universe

Sid Shuman — Sat, 16 Oct 2010 01:32:26 +0000

Twitter users know that #FollowFriday is a cherished tradition — an opportunity to share the love by recommending your favorite personalities. We’re expanding that concept with a comprehensive list of PlayStation gaming personalities and organizations every month or two.

Today, we’re expanding the internal PlayStation ecosystem while introducing a directory of PlayStation third-party publishers, game developers, and industry luminaries. Our goal is to create a definitive directory of the best sources of PlayStation news and discussion over time.

But we’ll need your help to make it truly complete. Got a recommendation for us to include? Leave your favorites in the comments, and we’ll take notes for the next column. Let us know what you think!

Twitter

@PlayStation
@PlayStationEU
@Naughty_Dog
@InsomniacGames
@Zipper
@SuckerPunchProd
@LittleBigPlanet
@MediaMolecule
@Killzonedotcom
@thatgamecompany
@TheKevinButler
@P_TOM (PlayStation: The Official Magazine)

Developers, Publishing Partners, and Gaming Figures

@24CaretGames – Developer of Retro/Grade, coming soon to PSN.
@AtlusUSA – Publisher of Demon’s Souls, Rock of Ages, Persona 3 Portable, 3D Dot Game Heroes, and much more.
@BethBlog – Developer and publisher of Fallout 3, the upcoming Fallout: New Vegas, and more.
@Capcom_Unity – Publisher of Street Fighter IV, Resident Evil 5, Dead Rising 2, and the upcoming Marvel vs Capcom 3.
@CreatStudios – Developer of TerRover, Smash Cars, and the upcoming SkyFighter.
@CriterionGames – Developer of Burnout Paradise and the upcoming Need for Speed: Hot Pursuit.
@EA – Publisher of @MedalofHonor, @DeadSpace, and the upcoming @Crysis 2.
@eidosmontreal – Developer of Deus Ex: Human Revolution and the upcoming Thief 4.
@FireHoseGames – Developer of the upcoming Slam Bolt Scrappers.
@GearboxSoftware – Developer of Borderlands, plus the upcoming Duke Nukem Forever and Aliens: Colonial Marines.
@HIDEO_KOJIMA_EN – Director for Metal Gear Solid through Metal Gear Solid 4, Metal Gear Solid: Peace Walker and more.
@Housemarque – Developer of Super Stardust HD and the upcoming Dead Nation.
@IGLevine – Creative director for BioShock and BioShock Infinite and co-founder of Irrational Games.
@IrrationalGames – Developer of BioShock, BioShock Infinite and more.
@jawltd – Just Add Water, developers of PSN title Gravity Crash and the upcoming PS3 remake of Oddworld: Stranger’s Wrath.
@JD_2020 – Community manager for @Treyarch, developers of Call of Duty: Black Ops and Call of Duty: World at War.
@jenovachen – Creative director and co-founder of thatgamecompany, behind Flower and the upcoming Journey.
@Leveluptime – Steve Papoutsis, executive producer for Dead Space 2.
@LucasArtsGames – Publisher of the upcoming Star Wars: The Force Unleashed II.
@NamcoBandai – Publisher of Tekken 6, Soul Calibur IV, the upcoming Splatterhouse, and more.
@NISAmerica – Publisher of Cladun: This is an RPG, Prinny, and the upcoming Disgaea 4.
@nooBdE – Design director for the @mk_MortalKombat series.
@OneofSwords – Community manager for Activision games.
@RockstarGames – Developer and publisher of Grand Theft Auto IV, Red Dead Redemption, the upcoming L.A. Noire and The Agent, and more.
@Ronnie2K – Community manager for 2K Sports titles.
@Sega – Publisher of Valkyria Chronicles (@ValkyriaTribune), Yakuza 4, Sonic the Hedgehog 4, and the upcoming Vanquish.
@SquareEnix – Publisher of Final Fantasy XIII, Kingdom Hearts: Birth by Sleep, The 3rd Birthday and more.
@THQ – Publisher of UFC Undisputed 2010, @RedFaction, the upcoming Homefront, and much more.
@TellTaleGames – Developer of Sam & Max on PSN and more.
@TheBehem0th – Developer of Castle Crashers.
@TheRealCliffyB – Design director for Epic Games, currently working on BulletStorm.
@TimofLegend – Creative director for DoubleFine games, behind Brutal Legend and the upcoming Costume Quest.
@Ubisoft – Publisher of Assassin’s Creed Brotherhood, Prince of Persia, Tom Clancy’s H.A.W.X. 2, and much more.
@XSeedGames – US publisher of Lunar: Silver Star Harmony, Ys Seven, and the upcoming Ys: The Oath in Felghana.
@zen_studios – Developer of PSN titles Zen Pinball and Planet Minigolf.

Follow Friday: PlayStation Edition

Sid Shuman — Fri, 13 Aug 2010 21:56:47 +0000

Welcome to Follow Friday! In Twitter-Land, #FollowFriday is a cherished tradition — an opportunity to share the love by recommending your favorite personalities to your Twitter followership. We’re taking that concept and expanding it here on the PlayStation.Blog with a comprehensive list of our favorite gaming personalities and organizations every month.

Today, in our inaugural edition, we’re highlighting the internal PlayStation ecosystem — the studios, personalities, and games that make up PlayStation. In future editions of Follow Friday, we’ll begin to flesh out this list with PlayStation third-party publishers, game developers, writers, and community members. Our goal is to create a definitive directory of the best sources of PlayStation news and discussion.

Got a recommendation for us to include in next month’s edition? Speak your mind in the comments, and we’ll take notes for the next column. Let us know what you think!

Twitter

@PlayStation
@PlayStationEU
@Naughty_Dog
@InsomniacGames
@Zipper
@SuckerPunchProd
@MediaMolecule
@Killzonedotcom
@thatgamecompany
@TheKevinButler
@P_TOM (PlayStation: The Official Magazine)

Facebook

Blogs and Sites

PSPgo Trivia and NYC Events

Al De Leon — Thu, 01 Oct 2009 14:31:41 +0000

Hi, Everyone…today is PSPgo launch day, and to celebrate our first all-digital PSP, we’re giving you a chance to show off your knowledge of the PSP through a PSPgo Trivia contest on Twitter. Winners will receive PlayStation Network vouchers to download games for your shiny new PSPgo!

First, you’ll need to follow us on Twitter (which we hope you’re already doing), then just look out for the questions later today (we’ll have two rounds). The winners will be the 25th, 50th, 75th, and 100th people who @reply with the right answer AND #pspgo. Good luck!

Now if you live in the New York City area and want to check out the PSPgo and some of the key titles launching this holiday, I just happen to be in NYC for the gdgt Launch Party and Meetup, which is open to the public TONIGHT. In addition to PSPgo, the new 120GB PS3 and some upcoming games like Uncharted 2 and Ratchet & Clank Future: A Crack in Time will be there too, so come by!

Bonus: the first 20 people over the age of 21 who come by the PlayStation table and mention this blog post will receive a special invite to our PSPgo VIP event later tonight!

Twitter Update: #UNCHARTED 2

Evan Wells — Tue, 29 Sep 2009 00:26:29 +0000

So we’ve seen some concern about the frequency of updates for those choosing to use UNCHARTED 2: Among Thieves‘ Twitter support. Some reviewers have had early access to the game and selected the option to update their Twitter accounts as they completed each chapter of the game. This has resulted in some Twitter feeds being updated multiple times an hour. We obviously want to provide the best experience for everybody, so for the time being we’ve disabled Twitter updates on chapter completions. The option will still exist in the menus when the game ships on 10/13, but if activated, it will do nothing. Some time after the game has shipped, we’ll release a patch to reactivate the feature, but with a limit on the frequency of updates.

We’re certainly sorry for any inconvenience, but I guess that’s the risk you run when trying to blaze a new trail in the complicated world of Social Media!

And the 140 character version:

Heard concerns about Twitter chapter updates for UNCHARTED 2. We’ve just disabled it but will patch soon to reactivate with frequency limits

This Week in Killzone 2 (and more demo codes)

Jeff Rubenstein — Mon, 16 Feb 2009 21:18:20 +0000

I hope those of you in the US are enjoying your President’s Day Holiday, (assuming you get the day off). When we get back into the office tomorrow, we’ll be amping up our Killzone 2 coverage, featuring a look inside the new Killzone.com, live chats with developer Guerrilla Games, and even a contest or two.

From reading the comments, we gathered that some of you weren’t able to track down a Helghast soldier in Home yesterday to request a Killzone 2 demo code. Fortunately, I was able to get ahold of a few (hundred) more to distribute via our PlayStation Twitter account.

If you’re already following our account, all you’ve got to do is send us an “@reply” and ask. We’ll direct message you the code when we get into the office tomorrow (Tuesday, Pacific time).

If you’re new to Twitter, or haven’t yet joined, I suppose we owe you a bit of an explanation. To get our attention, just type “@sonyplaystation” into a Tweet and ask for the demo (see pic below as an example).

You’ll also need to be following us, or we can’t send you a direct message with the demo code. This part’s easy – just click on “Follow” underneath our logo in the upper right corner of the page.

Enjoy the rest of the long weekend, and we’ll see you tomorrow!

UPDATE: Thanks for all the KZ tweets, we’ve definitely gotten all that we can handle. Just about to start sending out codes. . .

Share Your Cyber Monday Finds on Twitter!

Jeff Rubenstein — Mon, 01 Dec 2008 17:26:06 +0000

“Cyber Monday.” Honestly, it sounds made up. But the first workday following Thanksgiving (read: today) the deals for online shoppers are very real. And since you’re already on the internet right now, that’s half the battle down.

So in the vein of our Black Friday deals post (thanks to everyone who chipped in with their tips, btw), today we’ll be sharing the best PlayStation deals we can find… but in a distinctly, um, “cyber-y” way. (Seriously though, I don’t wanna get going on a rant here, but who still uses the word “cyber”? OK, deep breaths.)

Since the redesign of the Blog, you can find our Twitter feed scrolling the top of the page. For those not intimately familiar with Twitter, it allows us to get a sentence or two of info to you without a full blog post. You can start following us here. For those that *are* intimately familiar with Twitter, feel free to share the best PlayStation deals you find by including the “#psbdeals” hashtag in your tweets. We’ll retweet the best deals you send in, on the PlayStation.Blog twitter stream. Also, we’ll continue using that tag to share deals even after today, so, by all means, keep using it throughout the holiday season and beyond.

Or, as always, share your finest finds with the readers in the comment section. Happy hunting!