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Sep 04

Sep 04

Update on PS3 Firmware 3.00

Patrick Seybold's Avatar Posted by Sr. Director, Corporate Communications & Social Media

SCEA is aware of reports that PS3 owners are experiencing isolated issues with their PS3 system since installing the most recent system software update (v3.00). Rest assured that we are looking into the matter and will provide an update here as soon as possible. We apologize for any inconvenience, as it’s our mission to deliver the best consumer experience on all PlayStation platforms.

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Lowrent said:

September 4th, 1:30 pm

Please, release your next patch as 3.10 but also, repackage 2.80 as 3.01 (downloadable .pup) for those of us who wants to go back to 2.80 plain and simple.

samuraix98 said:

September 4th, 1:30 pm

Why oh why is my friends list Abnormally large and with hideous gray blocks on every friend I have. Thank you 3.0.

Now I’m not one to care much for the “What’s New” section because that can be turned off, and I also could care less about the PS Store being plugged every 10 seconds, but I am enormously annoyed when the thing I look at the most, my friends list is cluttered with gigantic gray blocks and the size an old persons keyboard.

Please Please Sony, or anyone else if they found out how tell me and the rest of the fine patrons of the PS3 how to change this obnoxious off.

Thank you.

rAdIOhEad73 said:

September 4th, 1:30 pm

@121 your list is even beter than mine, I forgot about the option to – Give us the option to turn off the extra PSN Store Links.

This very important at least do it for us Canadians, since we this icon in ht emovie section of the XMB and it displays NOTHING since we dont have video store here.
Thank you

CmdrSinclair said:

September 4th, 1:30 pm

Like many others, I ask that the interface be returned to what it was before the update. I like the new multi audio out, I think the new dynamic themes can be good. I don’t like the bigger font, the ticker, the blurring– basically every other new interface change in 3.0. I really want 2.8 back, let’s put it that way. Remember, Sony, you yourselves said the average user is 28 on PSN, so we don’t need kid sized fonts and 3 PSN store links. We’re smart enough to figure it out. Please, go back to the nice, elegant interface of 2.8.

KidCommando said:

September 4th, 1:31 pm

@79 WackyWeedCreed

What if I gave you a FREE wedgie, would you be happy with that? After all it will be FREE at no cost to you, so it must be good!

ivanramon said:

September 4th, 1:32 pm

Please on top of the functionality, change the things that loyal users (like me) are asking for:

*Change back the friend’s list (Grey box is horrible!)
*Bring back the jingle and logo when you launch a game
*Leave only ONE playstation store icon in all of the XMB

you can leave the “whats new section” to deliver your advertising (Which is probably why you did the update in the first place).

Thank you in advance!!!

D-Squad3 said:

September 4th, 1:34 pm

How about you guys bring back the PLAYSTATION 3 jingle everytime you boot up a game? I know you guys are getting rid of the old logo, but you can just replace the old font with the new one and keep the freaking jingle! I love that jingle!

Enforcer_X said:

September 4th, 1:34 pm

@135 HAVOC___________

You CAN turn off the What’s New auto startup in the system options. Check it out!

bigjakob said:

September 4th, 1:36 pm

the what’s new function is dumb. I’m checking the store every thursday. So I know whats new. Please make a system setting to turn “What’s new” off.

gonyggg said:

September 4th, 1:36 pm

i have also a problem after updating to ver 3.o .
my dualshock controller (MODEL:CECHZC2U) ,after update to ver 3.0 the ds3 stop working,light 1+2 is constantly on .

i hear ,a lot of gamers have the same problem.!! ,i have another ds3 with a differnt model ,it works fine.

mike-yazuka said:

September 4th, 1:36 pm

I’m glad Sony at least listen and try to correct what has been done.
Hope we get a fix soon.

AthrenZ said:

September 4th, 1:37 pm


haha, ur prolly right about the console replacement thing, free online gaming is my major bonus for having a ps3, I’ve had a 360 for about a year and still refuse to go gold…..

Anyways didn’t say any1 had invalid complaints (tho I guess I did do a lil mocking due to the immaturity of some of the whiners, my apologies), to me its all just a matter of opinion, I can ignore the ticker (the other info in that box is useful to me),barely even notice the fonts/icons, could always use a shortcut (even one that tries to get me to purchase) but like I said in previous post thats just me (maybe I have bad design sense :oP) and we should be given the option to adjust/remove em.

KidCommando said:

September 4th, 1:37 pm

@100 Jeigh

Hey look, you’re number 100!


Watchmann said:

September 4th, 1:38 pm

I think it’s important than any with concerns, report them here, even if it is getting repetitious. As long as we stay civil, and reasonably constructive, we’re doing what any consumer has a right to do.

On that note, Thanks for the update, and I hope that the following is applied to the next firmware update:
-options to disable the ticker; and hide the store icons under video (useless here in Canada); and Games.
-option to disable “What’s New”, or to customize it with fansites; PS Blog(!) updates; upcoming games, etc.

Thanks again,

Enforcer_X said:

September 4th, 1:39 pm

What’s New needs to be replaced with RSS and Sony I will even advocate you including a default feed for the PSBlog. (Of course that we can change if we want)

The ticker in the top right need to be gone!

moog said:

September 4th, 1:42 pm

They finally fixed DTS audio in m2ts files, which they broke 2 or 3 updates ago. So that’s a plus.

That new friends list business is crap! Who thought 12+ million PSN users should be forced to have that without be able to turn it off?

yarnoise said:

September 4th, 1:43 pm

sparkles – don’t need
bigger xmb – don’t need
moved up xmb – no
friend boxes – no
ticker – no
clock fix – yes
visual minimalism – yes
redundancy – no


scalpcollecter said:

September 4th, 1:43 pm

i haven’t had any problems with the update but i am tired of these updates and no cross chat & voice messaging. cross game invites are needed too. i have xbox live and that is why i will play multilayer games ie cod mw2 on that system because of the chat features/party system

Trancepticon said:

September 4th, 1:43 pm

Most of the complaints (from myself included) would vanish if with each new cosmetic upgrade came system configurations to turn them off.

Has anyone had headset errors though? Mine will indicate its on and noticed by the console, but will not transmit sometimes. Turning it off and on again while in the game tends to fix it fast, but once I quit to the XMB it bugs out again. (I’m using the official PS3 bluetooth headset by the way.)

NUD3_br said:

September 4th, 1:47 pm

I really enjoyed the “new look” of the XMB… hopefully they will fix everything for the people having problems (not my case) and leave the awesome new look there


dappaute said:

September 4th, 1:48 pm

when are we going to get a price drop on repairs seeing that the price of the console has dropped. Or an extended warranty on YLOD systems

Gumbydunzeeto said:

September 4th, 1:48 pm

Please get rid of the XMB bar and the ****ing sparkles.

HanSolo said:

September 4th, 1:49 pm

i love 3.0
i got a slim, everything is working fine for me, i have not tried it on my 60 gb yet and i wont just in case….ill let you people do the testing
the only minor complain i have is the grey boxes, and not because they are grey ( option to change to color of box would be nice ) but because they look empty, more info about the user, as in trophies and more would be the icing on the cake
anyway, i love the update, everything seems faster, especially dl from the store and loading games

H8WL3R said:

September 4th, 1:51 pm

@ 167 Trancepticon

No I have not experienced any headset errors, as I do not even have one yet. Have you noticed any Dualshock3 errors though? Such as games that supported the vibration (The Darkness) through former updates, not being supported anymore? Thanks. :-)

yungder said:

September 4th, 1:56 pm

I have not downloaded the update yet and will wait until the next one. Updates like this are reasons why I have Echochrome, Burn Zombie Burn!, etc. I do not need the PSN with these titles and I have the same fun without the network. Word to the wise people, do not rely on online only games. Sony, get to work!

PSN: yungder

temoujin said:

September 4th, 2:01 pm


I have HDMI set as the primary output and a connection to my stereo using analog (composite). There is a timing issue with the audio output that pretty much makes the new feature unusable.

I do not have a digital stereo, so I do not know if with this as well.

rAdIOhEad73 said:

September 4th, 2:03 pm

Look at the before and after:

We had a beautiful nice, slick, minimalist interface that have been replaced by a carnival, SONY what were you thinking???

THE_LIGHT_05 said:

September 4th, 2:04 pm

could you please bring back the chime when starting up a game? plus the new logo.

temoujin said:

September 4th, 2:04 pm


pudljumper said:

September 4th, 2:05 pm

2.8 would be awesome. I wouldnt have download 3.0 if it didnt force me to be able to sign in into playstation network.

KidCommando said:

September 4th, 2:06 pm


Thank you for some kind of update regarding 3.0. At least you are not keeping silent about everyones concerns like you normally do.

I have not experienced any technical problems, but I will reiterate what I and many others are saying about the aesthetic changes.

The ticker needs a disable function. This new ticker is just as useless as the previous version. Everything that can be said in that ticker should be placed in the “What’s New” section anyway.

The white/grey friend boxes have got to go. They look tacky, intrusive, and do not fit with the rest of the XMB. If there will eventually be more data in the boxes or that area will be used for a new style of avatar, please impliment the boxes when those features are ready.

Give an option to choose font size AND color that is the best option for the user. That way you can get rid of those ugly friends boxes and users can change the font manually depending on what background they are using for easy readability.

Just add some options to turn on/off some of your new “features” and the majority of users will be happy. Is that really a hard concept to understand?

superstewie said:

September 4th, 2:06 pm

@174 the chime isn’t gone ;)
i think you got the wrong audio setting!

reeninge said:

September 4th, 2:06 pm


The problem, for me, is that I don’t primarily use the PS3 for games. The PS3 is my DVD/BD player and hulu/cnn/youtube/AVI box. It, and the Roku Netflix player, are the only things hooked up to my tv. I don’t even get any TV channels. Nada.

So, what is a big issue for me (having video lists vanish if you aren’t dancing on the remote every 2 seconds), is barely any issue for anyone else and not a lot of people are talking about it. So I could have done due diligence, read up on the chances with this firmware, which I actually did, and still not know that they were taking functionality away from me.

So, if Sony wants the PS3 to be the EVERYTHING box, they need to think this stuff through a little more.

beesee_ said:

September 4th, 2:06 pm

I still find it funny that people are complaining about the font size. If they were always that size I guarantee no one would be complaining that the fonts were too big.

Just because it’s different doesn’t mean it’s worse.

lulzkiller said:

September 4th, 2:07 pm

Please turn the 3.00 aesthetic changes into toggles. I’m used to things like the “PlayStation 3” screen when launching a game and don’t see why I have to adjust because you’re trying to market the Slim.

ZekeXenu said:

September 4th, 2:09 pm

Thank you for the update.

But I hope that in addition to any game-related issues that FW 3.00 might have caused, Sony is also looking into the aesthetic issues that a lot of users have had (myself included).

In short, I hope Sony gives us OPTIONS on what we see on our XMBs.

superstewie said:

September 4th, 2:10 pm

smaller footprint.
that one always makes the XMB people cringe, it’s interesting how inconsiderate people are towards software developers.

i hope non of them read this dribble, because things like .mkv aren’t upto the developers they are upto sony paying patent royalties and anti-piracy concerns.
sony should really explain to people why certain things simply can’t be done.

kudos for the PS3, it’s a much better console than all the other ones ;)
not for commercial sony, but the people who actually make the products!

LexDiamond79 said:

September 4th, 2:10 pm

They need to just compile all the flaws that people pointed out about firmware 3.00 and just redo it. And for the love of god please allow people to listen to music while surfing the internet.

wolverine81 said:

September 4th, 2:12 pm

Please let us select font size! Also get rid of the terrible gray boxes on the friends list.

xcube said:

September 4th, 2:13 pm

Also, add support for warppoints in Divx videos. That way I won’t need my noisy Xbox360 to play them

Apollo93_ said:

September 4th, 2:13 pm


Yeah you can already do that. Nice one.

Korbei83 said:

September 4th, 2:13 pm


Your MODEL:CECHZC2U controller is fake.

solo013 said:

September 4th, 2:16 pm

To date I’ve only had one update mess up anything, and it killed my bluray drive which sony took care of. Things always have bugs in the system, and nothing is perfect.

To anyone saying that everyone’s console is messing up from this update you are wrong. I have absolutely no problems at all with firmware 3.00, and I have plenty of friends with no problems as well.

dotCody said:

September 4th, 2:16 pm


it matter to me when i pay for premium themes and cannot see them as well as i used too cuz the clogged up cluttered xmb zoom in
making 1080 look like 480

this is Lord_Von_Punx. for some reason im dotcody again.

notoneword said:

September 4th, 2:17 pm

I like most of the changes, the font, the blurring of desktop image. Don’t mind the friends list changes, and the ‘what’s new’ seems like it could be useful. I can see where making some of these things configurable would be a plus.

I *really* like the new video ffwd/rew control – very cool!

bluedice said:

September 4th, 2:17 pm


Hey HanSolo,

More info?

Things need to look clean, if you need info dig it. I hate cluttered things. The only things that we should see in there which are actually pertinent is “last time online”, status, name, personal message and the avatar. The rest is stuff for lazy kids.

Putting the whole user history in there will render the user profile half-useless and make the whole thing look even worst than what it already does.

Not to mention that it would make it even slower since it would require additional queries being made to a server that already feels slow for all the additional user data.

What we need and I’ve been waiting for years now among many other details that haven’t been addressed by Sony are more status options, like offline (invisible) and busy.

And those grey boxes must vanish and be erased from peoples memories.

SWANN said:

September 4th, 2:19 pm

This has nothing to do with firmware v3.00. I’ve had NO issues with it at all. What I am requesting is off topic. What I would like to see in a firmware update is Animated notification messages. They have been so bland that I can’t stand it. At least add the avataars to the person who sent the message or an animated avataar when the message is sent by a friend or from the company: an animated Playstation or PS3 logo when you guys send us messages or when a download is complete or when shutting down for maintenance or update software messages.

Another thing I would like to see is different font styles & colors for fonts. Just in case I have a wallpaper with a white background, I’m able to change the color of my font so can read the selections in the XMB. It’s hard to read white on white. Thanks, guys. despite what some people state, I know that you listen to our requests & I know you guys can only do so much at one time. Again, not all of us are having issues with v3.00.

cheifhung2low said:

September 4th, 2:20 pm

good!!!…..i hope sony fixes the ylod on my 60gb model too!!

wolverine81 said:

September 4th, 2:20 pm

Also,the friends icon in the top right status bar doesn’t always work correctly. It sometimes displays the incorrect number of friends that are online.

ZAANOS said:

September 4th, 2:24 pm

Keep the gray bars as is. Just allow premium avatars to cover them with unique image themes. Say for example a premium Metal Gear Solid avatar would have Solid Snake as the avatar image and where the gray bars are put an image of Snake hiding inside a cardboard box or heck make the avatars dynamic as well.

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