Hi everyone! Many of you can attest to the fact that the PlayStation brand has long been synonymous with the highest quality in engineering and design. For those of you looking for a little extra peace of mind, we’re now offering an extended service plan for the PlayStation 3 (PS3) and PSP (PlayStation Portable) systems that is backed by SCEA and leverages our technical expertise. Under the new program, PS3 and PSP owners in the United States can purchase an extended service plan of one or two years that begins after the original one-year manufacturer’s limited warranty expires.
With the PlayStation Protection Plan, you can extend the same coverage from the original manufacturer’s one-year warranty for one or two additional years. The pricing includes all shipping charges and repairs, which are performed by PlayStation-trained service technicians at SCEA-authorized repair facilities. The PlayStation Protection Plan is available beginning in May 2010. PSP owners can also choose the Accidental Damage Plan, which provides coverage for cracked-screen damage in the event of an unexpected drop. See pricing below:
- PS3 – 1-year extension ($44.99) or 2-year extension ($59.99)
- PSP – 1-year extension ($29.99) or 2-year extension ($39.99)
- PSP Accidental Damage – 1-year ($39.99) or 2-year ($49.99)
So, why are we offering this now, you ask? Well, we’ve heard your requests for an extended service plan that’s backed directly by SCEA. From the get go, we’ve been extremely committed to offering the best entertainment experiences possible. While both the PS3 and PSP systems are designed with future-proof technology and built for long lifecycles, we’re excited to be offering this service to those of you looking for a little something extra.
PS3 and PSP owners take note – the PlayStation Protection Plan is available to PS3 or PSP owners (both the PSP-3000 and PSPgo systems) who are still within their one-year limited manufacturer’s warranty. The PSP Accidental Damage Plan must be purchased within the first 30 days of owning a PSP system, and the plan is effective beginning on the purchase date. You can purchase the PlayStation Protection Plan by calling 1-866-716-7669. Additional details and are available at http://us.playstation.com/support/protection-plan/index.htm. Web site will be accessible later today.
See people, Al De Leon came on and completely ignored the good questions. Way to prove me right!
Too bad this offer wasn’t available before my 60GB model died. ; ;
So those with a refurbished system and have a 90 day warranty can they purchase this warranty? I see the question asked but not answered.
Oh! What a great idea 8-)!
What about an “Extended Software Plan” so that in the future we don’t get any other vital function removed from the XMB? (*cough* Other OS *cough*)
that’s nice ..but stores where you buy the systems like besbuy,gamestop already offer extra years warranties for cheaper prices, still good choice ..my 1rst 60G got fix & havent got an issue since there..by the way great job in everything from costumers services ,shipping ,& refurnished fantastic job…I just go my pspGo back from refurnished & again VERY GOOD JOB GUYS & GIRLS !!..this one area sony does best (by the way if anyone its curious on what was wrong with pspGo,it was the chargin battery ,it only charged for 60sec and no sound) …I will really like the Japanese services where they even swap your HDD & stuff like that to be available in the states …Im just saying….
Way too late for your consumers Sony…way too late.
Is there any chance you will open this up so people that have a PSP or PS3 for over a year can get in on this deal. Both my PSP & PS3 work now. I would be willing to send them both in if I had to. So I could show you when I bought the extra warranty they still worked. So this way I am not buying the warranty after the fact. Even if you have to charge a little extra I would be alright with that.
That’s cheap but 2 things. 1) Only US once again -.-” majority of the time you seemingly just forget Europe exists lol 2) What about 60GB models? – since they are no longer in production what do you intend to do if one breaks?
Crap. I missed it by 2-3 months. I bought my PSP-3000 back in February 2009 =/
Oh well, I’m trusting it won’t kick the bucket anytime soon anyway ;)
Cool but wish it was offered to those who purchased it before. Kinda seems like we should be allowed to give you our money if we got ours a long time ago just to back it up
Great idea and pricing might buy it for my newish PS3 slim and my soon to have MGS Peace Walker PSP. I bet you guys are glad to do this now since the 60gbs that were poorly made are no longer eligible
Well this is a load of bull I know my system will probably fail due to the fact that Sony makes optical devices that are have a 99.99% chance to fail, I know in the next year or so i know the Blu-ray drive will die. Since it has happened twice since I have owned my system and now that there is extended warranty I’m not covered this is just TOTAL BS. Sony you guys just don’t want to keep your customer base do you! Well when my system fails again I am NOT Going to get the thing repaired at $150 a pop. I have had my system only since June of 2008. This is Just unacceptable!!!!!
LOL I love how there are no responses to anyone who is not happy with this new warranty plan or anyone who isn’t happy with the way Sony is doing things and that’s not just this “blog” but all of them. Sony better wake up or they will find themselves out of the console game just like Sega. This warranty plan is a slap in the face to “Day 1” customers just like the lack of avalible PSP Go game downloads the same day as the UMDs come out. I can’t wait to see how Sony screws us over with the upcoming motion controllers. You guys are making Microsoft look better and better, sure they have thier flaws as well but with all thier exclusives and DLC 1st deals I can see why more people have the Xbox despite the red ring of death.
What if you have a refurbished PS3 – Can you get the extended warranty if you sign up within 90 of the repair??
@56 JKar275
Just call Sony PlayStation support, when I stripped my blue screw they sent be the whole carriage 4 screws for the HDD and the blue lock screw all for free and within the week.
The only time I have ever had an issue with Sony Support is when it comes to the PSN, absolutely terrible support actually, a complete lack of support.
@108 Silen7in
Why on earth would a European extended warranty be announced on the North American blog?
We couldn’t care less about that news, visit your own blog and express your unhappiness to the European division.
Yes it would be wonderful for Sony to be a single worldwide entity that is in sync with the globe and consumers but unfortunately that’s not the case.
As for Sony, you really need to try harder to be in sync globally especially for things that interest all consumers.
Does plan cover the wireless remote control along game unit?
My PS3 didn’t get the YLOD until after 2 years, so this would do me no good. Hopefully the Slim has been made not to overheat.
lmao@116
Yes, to all the Canadians, what you are looking for is called Sony Care, and it’s actually cheaper than these prices but a few bucks, the last time I checked. It is available for pretty much any Sony hardware, not just PSP and PS3, too.
This is one feature we actually got before the USA, amazingly… Maybe we’ll get a video store or comic reader soon? Or the ability to fast-forward audio files at more than “1.5x” so it doesn’t take 45 minutes to fast-forward to the 60-minute mark of a podcast anymore.
Ah, wishful thinking.
Extend to older consoles please.
This is great news, I got a psp go, and I have never been good at being cautious with my hand-held devices. This should put my mind at ease.
So if I got my PS3 in May of 2008, it’s too late for me to get this plan?
I think there needs to be a plan for you to get a new warranty without you still being within your warranty. As mine has currently expired. Please consider this, Thanks!
yes @123, too late.
Yaay its for the US only, thanks. Awesome service[sarcasm]
haha would have been nice for my YLOD CECHE01, my slim gets video lag like a crappy computer!
this is really stupid, so those of us who have older PS3’s can’t get this…EPIC FAIL
Sony: cover them all or none!!!!!!!!!
Thanks for the answer #125/polo115. And I agree with #124/katsuo7171.
No offense Sony, I love my PS3 but this is BS. So many 60GB PS3s have been crapping out due to YLOD and I never thought it would happen to mine but it just did in February. You should be covering the YLOD just like Microsoft has been doing with RROD. Not cool.
Question: I just purchased a new PS3 the day before yesterday, so if I wait till the last day of my year warranty and call and purchase the 2 year plan does it take effect the day i call and purchase or do they go by the date on your receipt
The 2-year extension takes effect when your original 1-year warranty expires.