PlayStation.Blog

PSN Update

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I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.

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622 Comments

  • thank you!

  • Thank you,and please block piracy and cheaters.

  • These are the time I am glad I have a PSP and a 360.

  • Aw come on already :(..take your time i guess but please dont make it 2 weeks

  • Thank you, its a shame it had to come to this, wonder why there was an external intrusion in the first place, people ruining it for us. Good thing I can still watch Blu-rays!

  • SPOOKULA209

    People are not going to be happy. I hope Sony is prepared to deal with the negative press and complaints that arise from this. Otherwise, I think I can speak for all of us when I say we all hope the issues will be truly resolved when the network is functional again. Shalom

  • Lonestar134578

    Since it might of been a outside attack is our personal info safe?

  • Awesome. Keep up the good work. We are grateful for your efforts.

  • northen_cail_209

    x mas of 2008 xbox live was down for 2 weeks

  • I can’t see how hackerz like to be praised as heroes when all they’re doing is ruin the fun for legitimate users, many of which are their very friends and followers.

  • Thanks for talking to us… but I sure am bored with Socom 4’s single player already :(

  • proskatercam

    Too funny. *waits for influx of hundreds of comments about no COD, and compensation, and such until next blog post*

  • Thanks for posting. At least we know that you don’t know anything (though most people will find it hard to believe that YOU don’t know anything).

    Can’t believe I just thanked somebody for not telling us anything.

  • that’s not enough information.

  • BlueFrog007

    Thanks for the update, Patrick.

  • Bummer. Thanks for the continual updates, though.

  • Thanks for the update! Every bit is appreciated.

  • Thanks for the update, but i believe what everyone wants to know is wheter credit card info and the money already in our accounts was compromised at any point.

  • keep on updating us that’s all we your dedicated fans ask for.

  • Boy I sure am glad I paid $50 for a membership I cant use, and pay $15 a month for a game I cant play. I was fine with a day or two, but we are hitting on day 5.

  • bigdaddykraven

    Well I hope the rebuilding of your network also helps make certain things on the PSN quicker (looking at profiles and comparing trophies for example). First and foremost though, just do whats needed to get secure and get the system up and running.

  • MairusuPawa

    Thanks for the update.

    Do you have a ETA for OtherOS’ return, too?

  • Twinkling82

    According to the European Sony PS blog on Facebook, our private information is safe. Especially stuff like credit card info. :)

  • utopianacht

    well I’m back to work after 4 days weekend… a little sad because of this.. but luckily I had a lot of games to play offline.. keep working to get us back online..!!! (and give us a little nice surprise when you get us back.. it would be a nice detail)

  • pitythefool852

    Thanks for the update. Even though I know there probably isn’t much to say, it’s good that you’re checking in here to talk to the masses.

    I hope that everything is going smoothly for you guys, as it sounds like a massive operation that you’re undertaking. Your fan-base are only getting rowdy because they miss PSN.

    By the way, I hope you guys can mention something to people about their personal information. People are getting nervous about their addresses, credit card details, stuff like that. Whatever the case may be, please let people know the status of their information held on the servers.

    Thanks guys

  • Ar4chNova89

    Meh. Wake me when the new Nintendo console is revealed.

  • Thanks for the update Jobin!

  • Well, looks like I may as well do my PS Store review early.

    PS3 Legacy: 0
    PSP Legacy: 0
    PS1 Legacy: 0

    Boring. It’s like they’re not even trying.

    Zero PSN, Minis, PSP titles as well. Game-less weeks are never good, especially when we were at least supposed to have gotten BttF Part 3….

    …aww, no seriously though. This stinks. :(

  • ANDREWdaLEGEND

    SONY i better get some free games or something. send me some nugs

  • Thanks for giving us some sort of update, even if it was to only say “We have no new updates.”

    Tis better than nothing. I hope you’re starting to notice a theme here. We (meaning logical people) just want updates (once a day) even if you don’t tell us anything.

    By saying, “we don’t have an ETA” at the moment… this leads me to think it will be at least two more days (but more likely, approximately 10-15 days).

    Good luck, and please continue to keep us updated.

  • **plays Portal 2 on Steam**

  • wakingthedead17

    You guys must have SOME idea of a timeframe for things getting back online. Even if you think it’s going to be weeks, months, whatever, give us something here.

  • sony, a word of advice. hire some competent engineers. Sony japan are clueless when it comes to security.

    do not bring back psn without being sure that all security loopholes have been fixed. i dont want another outage in a few days again

  • WTF, an “update” to tell us you dont have an update!

    Madness!

  • I understand the issue at hand, but i also understand that the PS3 has a large community, a community that has supported the PS3 through its up and down. This however is getting a bit crazy. What happened to it only taking a day or two?. A back up should have been place since day one in case something like this happened. I was fine with it being off for a day or 2, but we are coming up to a week. Again I understand the situation is not an easy one to be in but I, like so many other gamers are a bit frustrated

    Thanks for the update, please keep them coming

  • PaperCarrier

    Developers must be just as upset and frustrated as players are while they can’t sell / promote any of their online products and services on the PSN during this outage.

  • add cross game chat when you rebuild the system, and make looking at profiles and comparing trophies for faster

  • GEARS 3 beta!

  • Guess I’ll leave a comment on this update too. Seems to me like the psn is getting a serous overhaul. Can’t wait to see the fruits of their labor :3

  • why would you want cross game chat? freaks…

  • how quick can they be trying if its been 4 days without psn online for anything.

  • pitythefool852

    Also, Sony dudes, maybe this is a good time to try to get a positive spin on all this mayhem.

    I know there’s a lot of people asking for credit, games, blah blah blah, but – greedy gamers aside – once PSN comes back online there will be an opportunity for SCE/SNE to win people over.

    Perhaps a Plus one month trial, with an extra month for existing members. Something like that.

    I’m not saying that I personally want/need those things… just that there’s an opportunity here for Sony to make a very good impression with gamers, fans, haters and the media.

    Have a think about it, when you’re not repeatedly hitting the PSN servers with a hammer.

  • i have been hearing it might be back up tomorrow, but now this message completely destroyed all my hopes of that :( thanks for the message anyway

  • Take your time, I just really want to know if our personal info is still secure.

  • BlindsideDork

    So you are saying, no Outland tomorrow. Swell…

  • xPREDICTIONx

    SONY stop failing…

  • Damn hackers. :( Making our lives miserable.

  • Good things come to those who wait. I’ll never doubt you Sony.

  • PatriotEyez27

    Thanks for the update :(

  • I’m just glad you’re posting something. Even if it’s just posts of relatively nothing. I don’t mind.

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