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May 14

May 14

Play On – PSN Restoration Begins Now

Patrick Seybold's Avatar Posted by Sr. Director, Corporate Communications & Social Media

Thank you for your patience and encouragement over the last few weeks. As covered in the post from earlier today, you can now update the firmware on your PS3 and change your password. Kazuo Hirai just announced that we have begun the phased restoration by region of some of the services, starting with online multiplayer functionality.

Please note that these services will take a bit of time to be turned on and rolled out to the whole country. The process has begun and some states are being turned on now, so please be patient as we reach your city and state. We’ll be updating the map below as service comes online in individual states. It will take several hours to restore PSN throughout the entire country, so please keep checking back for the latest updates. In the meantime, now’s a great time to get your PS3’s firmware updated, which is required to get online.


Map updated 12:03m Pacific

Notice: If your state is illuminated but your service has not yet been restored, please be patient – it can take a little while for the servers to populate fully.

Until we get the comments functioning correctly, we’re putting all comments on hold. I’m sure Jitender would appreciate not having people put words in his mouth ^_^

In the meantime, we’ll keep updating the map, and those of you already back online – enjoy some games!

Add Your Own

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irongreg85 said:

May 22nd, 2:56 pm

when will the store be back up for southern California?

EMONEMO666 said:

May 22nd, 4:10 pm

Dose anyone know when the psn store is going to be up ????


May 22nd, 4:37 pm

I can care less after seeing monster hunter 3 coming to ps3. My prayers have been answered. aleaked internal memo for devs said store will be up tuesday. take it as you will. Im just as frustrated believe me. I imported my psp with monster hunter 3 and want to adhoc but need to download the software from store. Been 3 weeks of waiting almost 4 now.

Austin1148 said:

May 22nd, 4:45 pm

PSN is the bet thing that had ever happened in this world

Nightwolfshade said:

May 22nd, 4:46 pm

Any new bout when the ps3 store is gonna be up and running ????

Mr-Bushido777 said:

May 22nd, 5:00 pm

may 24th is the requested developers deadline for psn store to be restored, so cross your fingers

Mr-Bushido777 said:

May 22nd, 5:02 pm

ps. developers dont worry,

as for me, i havent been playing much online but i’ve been dying to buy something off the psn store.. so i know developers probably lost money during the outage but whenever psn store comes back, i’m definitely buying some games

omeKemo said:

May 22nd, 5:23 pm

Whens the store coming back so we can download our “welcome Back” games??

blknaruto74 said:

May 22nd, 5:42 pm

Yeah when is the store going to be ready!!!!!!!!

e23cox said:

May 22nd, 5:53 pm

when is store going to be up

RJ49-8HBG-LDB3 said:

May 22nd, 6:23 pm

can we have are psn store come bac tuesday for
psn plus 30 day and a welcome back for games and psn plus

i want

little big planet and

can you fix the psn store

Sylent_Viper said:

May 22nd, 7:22 pm

i have a nintendo wii, an xbox 360 and a psp so no one can call me elitist or fanboy, i was seriously contemplating purchasing a ps3 before the hack, may the !@#$%^& have a long series of nasty deceases, but after seeing the utterly pathetic way sony has handled this issue and the overwhelming lack of information and feedback, not to mention the cojones sony had for not securing the databases with the best measures (their lives if thats what it took, its gorram credit card card info!, thank god i only use psn cards microsoft points cards and wii cards) i will burn the remaining credit in my wallet, maybe buy the 3rd birthday and then sony can forget about my money for a long while if ever….

a seriously P1553d off costumer.

FunnyD123 said:

May 22nd, 8:21 pm

Potatoes are nice >:)

killerguy243 said:

May 22nd, 8:25 pm

um yea cool i know want to know when is ps store going to be online please update us but anyways thanks for putting psn back online keep it up, a true psn fan,

FunnyD123 said:

May 22nd, 8:33 pm

I can’t wait for the store to be back up It’ll be nice to see Plus features :).

rdizzy54 said:

May 22nd, 9:15 pm

^^^^ I know i cant wait either. but they are doing a poor job on updating us .

Flame_Bringer said:

May 22nd, 9:48 pm



May 22nd, 11:02 pm

Are they sure that it’s going to be the 24th or they just throwing out a random date to satisfy the people?

RJ49-8HBG-LDB3 said:

May 23rd, 4:05 am

is the psn store comes tomprrw

Vikings9104 said:

May 23rd, 4:54 am

If the date is tomorrow they have said nothing to prove otherwise
It better be or i am going to be very mad

Kenshi_Misaki said:

May 23rd, 5:03 am

it kinda bad that the store is still down because i kinda play the demos before i buy a game to make sure it does not suck but seeing how its been down for a while i have not bought a game for a while

mezangath said:

May 23rd, 5:23 am

The huge amount of people asking for a statement for when the store is comming back up, yet we haven’t seen any statement on that subject for the past week. People are really saying “Hey sony, when can I give you money again?” and you fail to reply with even “We’re doing this..”, “It will be about 3 months” or even “We don’t have a clue”.

Sony has a very, very loyal fan-base and the community surely appreciates the very generous identity theft compensation, as well as the “Welcome back”-pakage.

I know that you’re doing your very best at solving this as it is and Patrik Seybold has done, what in my oppinion is, everything that is humanly possible to communicate an intrusion and crime made against his company.

But please give us an update about when the Playstation Store will once again be up and running.

laughingbrah said:

May 23rd, 6:46 am

Is the reason the store isn’t up because all the funds in our wallet are GONE and Sony can’t do anything?

SpoCkWitAGloCK said:

May 23rd, 7:50 am

it does get old waiting like this for ps store to go back up, but, in actuality psn owes us nothing. says it all in the disclaimer.

thepopking321 said:

May 23rd, 9:12 am

Thank you. Now I have finally signed-up and now im going to game on littlebigplanet and 007 blood stone so thanks.

thepopking321 said:

May 23rd, 9:14 am

please post a blog on why the psn store isnt up yet. id like to redeem my free game


May 23rd, 10:15 am

I lost track of how many days I havent used my ps3. over a month easily. Cant redeem online pass’s. It cant be this hard but oh well I have lost faith hehe Hurry up and wait is what I tell ya

shadowhero47 said:

May 23rd, 10:37 am

Yeah, like when is the store gonna be open? Rumors say it’s goin to be tomorrow, and i hope so. i want to get my 2 free games lol

Gily5ui7 said:

May 23rd, 11:22 am

I too would like the store to be back online, as there are a few things I have already planned on purchasing prior to the intrusion (been sitting on a $20 PSN card since Easter). This “he said, she said” crap about when the store will be back online is a bunch of BS. At least give the people a planned date. To date, we have only gotten our information from third party sources. Would be nice if we got some sort of clue from Sony, but then again with the whining that is going on here and other blogs about the topic, I can understand why they are standoffish. I personally would not want to be the one that says “The store will open tomorrow.”, and then when that date is not met, have to give some sort of reason as to why to the user base.

oMEGAoVERLORD235 said:

May 23rd, 11:27 am

When is the store coming? Almost all comments are about the store and there’s no answer. Is it coming tomorrow? I just want to know because i am tired of waiting and i want my 2 free games.

ibMAPs said:

May 23rd, 12:47 pm

if we keep asking about when the store will be up, do you think we can get an answer?

ibMAPs said:

May 23rd, 12:48 pm

4382 comments already…can we get an update please?

counterstrike7 said:

May 23rd, 1:21 pm

I feel bad for those losers that gave up on sony in the process and bought a xbox, cause now they have to pay for internet and deal with hackers on cod!!!! but majority people who still believed in sony rocks!!!!

lbsmalta said:

May 23rd, 1:59 pm

I have at least 3 game codes do redeem. Please, Mr. Patrick Seybold, tell me when I will be able to redeem them!

sirgrizz420 said:

May 23rd, 2:14 pm

i have both systems and god bless the network is back cause xbox sucks ass like omfg

Celest00 said:

May 23rd, 2:27 pm

Thank you, Sony. Now what about the iReadyGo? How are you guys going to conquer that… if the iReadyGo is really real?

Bulls-1- said:

May 23rd, 2:51 pm

Thank you sony

MrGamerz123 said:

May 23rd, 3:48 pm

Good work Sony! I appreciate all you have done.

Vikings9104 said:

May 23rd, 4:12 pm



O-CropDuster-O said:

May 23rd, 4:16 pm

I am not even worried about the “free” games. I purchased Hulu Plus, to stream to my PS3, just before the network went down and since I cannot access the store, I cannot download the Hulu application.


sharpi00 said:

May 23rd, 4:29 pm

When will the store be up??????

hanajimasohma said:

May 23rd, 5:11 pm

@ laughingbrah

Any funds in your wallet are still there, you can check that by going to your account.

Way too much whining from supposed loyal PS customers, be thankful Sony doesn’t end up going belly up losing millions to put out customer appreciation the ungrateful users and billions due to the earthquake and tsumami.


May 23rd, 6:13 pm

when is store comming bac up

shat29 said:

May 23rd, 6:46 pm

Thanks Sony. I am very happy to know that my services were restored and that I couldn’t have asked for better updates on the progress. I was always aware of what was going on and I am glad PSN is almost fully back up.
[xbox sucks]

JDOIHO27 said:

May 23rd, 6:46 pm

when will the store be up already?

Siriss said:

May 23rd, 8:26 pm

when is the psn store coming back thanks

LisVender said:

May 23rd, 9:36 pm

Been wanting to download some PSOne classics, bonus DLC for LA Noire, and activate some online passes. Starhawk and Twisted Metal are great, but I sure miss the Store.

onu187 said:

May 23rd, 10:28 pm

ATT: Does ne body know when the store is gonna be back on????

onu187 said:

May 23rd, 10:30 pm

I wanna play my tiger woods masters online!!!!!

justindewitt said:

May 23rd, 11:39 pm

i am so ready for the 24th

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