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May 14

May 14

PS3 System Software Update

Eric Lempel's Avatar Posted by SVP, Marketing & PlayStation Network

We have been working on a new PS3 system software update that requires all PSN users to change their password once PlayStation Network is restored. The update (v3.61) is mandatory and is available now.

If using a PS3, your password can only be changed on your own PS3 (or a PS3 on which your PSN account was activated), as an added layer of security. If you have never downloaded any content using your account on the system, an email will be sent to the registered sign-in ID (email address) associated with your account when you first attempt to sign-in to PSN. This e-mail will contain a link that will enable you to change your password. In this email, click on the link and follow the instructions to change your password. Once you have changed your password you can sign-in to your account using your new password.

We strongly recommend that all PSN account holders with PS3s update their systems to prepare for when PlayStation Network is back online. The release of this update is a critical step as we work to make PlayStation Network significantly more secure. Thank you for your continued support and patience.

Add Your Own

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EsceletoBambero said:

May 15th, 4:23 am


GoT_SoMe_PoT said:

May 15th, 4:28 am


sissybabe said:

May 15th, 4:42 am

thank you, thank you, thank you…can’t wait for netflix…thank you thank you thankyou :) :) :) thank you thank you

airhigh said:

May 15th, 4:42 am

Thx, Sony!

rustymike2 said:

May 15th, 4:45 am

Good Job Sony! Still waiting for PS Store, but keep up the good work!

Nazfera2 said:

May 15th, 4:48 am

Yo I Received a Message From Anonymous on my ps3.
i Received it and Grief Reported it. They Also Mentioned that they will hit the PSN Again on May 20th.

Hope you guys look in to it AGAIN, Because these Fanatics are not only attacking sony they are attacking me and its starting to get personal.

So tell your boss about the message.

Thank you.

rustymike2 said:

May 15th, 4:49 am

Oh yea, how about an update to enable a party chat like XBL?

DawgOFwar69 said:

May 15th, 5:01 am

Bout time!! you took too long and everyones like (thank you sony) yea thank you for taking your sweet time could you get any slower? I bet its going to be one or two months till it’s fully up so HURRY UP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

sageofcelluloid said:

May 15th, 5:08 am

That’s all fine and dandy but I do believe Stringer promised all us PSN users 1 month of PSN Plus for free.

When and how does that take effect?

teddykiller14 said:

May 15th, 5:10 am

what are we going to recevie for having to wait so long for psn to come back on?

colecokid213 said:

May 15th, 5:25 am

@sissybabe, netflix worked the whole time psn was down, as you would try to sign in it would load anyways and work, i watched tons of stuff. sorry you didn’t figure it out. I bought an xbox it took so long for psn with no official date, what a waste of money that system is, even the controller is a joke. So glad psn is back up, have already played about 9 hours of BFBC2. i will punch anyone who claims to be a hacker of anything lol

micaih3 said:

May 15th, 5:42 am

ok thats wats up we’ll up in runner it’s bout tyme when will the store be up

DeFranchise said:

May 15th, 5:51 am


BlackWolfsDen said:

May 15th, 5:52 am

Tks Sony

But, Every time i go to check something in account info you have to enter password for each selection. I would think once was enough.

Genexi2 said:

May 15th, 6:01 am

What do people do in the case that they do not have the PS3 at hand that they had their account activated on? Will everyone be receiving the e-mail regardless so the password can be changed?

TheWalkingDude said:

May 15th, 6:02 am

it is so good to be back online, feels like a hole or void has ben filled, cant wait for the ps store to be back up, at least we had netflix to watch this whole time…thank you so much sony for your time an effort im sure we all are more than apreciative that you took the time to do it right, thanx sooooo much!!!

bank1031 said:

May 15th, 6:19 am

What do I do if I don’t have the original PS3 I activated my account on and I didn’t update the E-mail on the account. How will I be able to change my password?

LUMW3 said:

May 15th, 6:29 am

cant u guys (ps3 people) give us like $20 4 all tht time tht we waited it would be fair we waited patiently mee and my cusen were talking about that giving us $20 on every ones psn acc plzz do so

LUMW3 said:

May 15th, 6:30 am

u cant change ur pazz now

ChaosKyle said:

May 15th, 6:33 am

Great but now i cant access my other accounts because i used fake email addresses. Im so happy. :(

jazzyrider said:

May 15th, 6:36 am

I’m up and running finally , yea!

jazzyrider said:

May 15th, 6:38 am

Is there anything new with the firmware update other than changes to the password?

DarkReaper76 said:

May 15th, 6:38 am

Well I am glad we can play online games again and I know the store and all still isn’t up yet!! But the one thing I was hoping and looking forward to in this new rebulid was the fact of Sony getting rid of the Cheaters in the Online Games On Their Network…If we all know about the hack sites that provide these cheats for online games then Sony you have to know they exsist as well…And all we hear is start a blog about it and nothing not even in this New Network Rebuild is being done to stop them!!! And we waste so much time not playing the games by reporting these people for what, absolutely nothing…This is your answer to everything wrong “Start A Blog Here” well that would be great if it worked but I would think that using things to gain an unfair advantage such as these cheats in online gaming would be a direct violation of your User Agreement that we all except and ” SHOULD READ ” but may don’t cuz they know nothing will be done to stop them!!!!

misterbig97 said:

May 15th, 6:52 am

@9 what only punch? I went into like severe withdrawal, I’d tear their jugular out. O_o………… with my teeth………… cause I’m just awesomely pathetic like that.

dragoon101 said:

May 15th, 7:08 am

well im just happy to be online again i missed black Ops

Gutteran said:

May 15th, 7:14 am

Thanks Sony! It feels good to be back online and gaming again. We appreciate all of your hard work. Please let us know as soon as you can when you expect to have the store back up.

JERRY_720 said:

May 15th, 7:24 am

Good Sony PSN at last! FIFA 11! XD

T6H1O1M5A7S said:

May 15th, 7:25 am

It’s about time that they started to restore service, let’s hope they give us something we can use in PS store when they restore that and that they have made their system more secure.

dukenukum65 said:

May 15th, 7:28 am

nice job knew you could do it thx

DemonX1974 said:

May 15th, 7:35 am

Thank You. Now when are we getting the e-mails about the identity theft program & the 2 free games of our choice because we waited so patiently for you to get the PSN up & running again?? And please tell me they are not some cheesy games, We want some top notch games for this debacle. Like SOCOM 4, or KILLZONE 3, or even GRAN TOURISMO 5.

elio22691 said:

May 15th, 7:37 am

Goood Job
Been on the COD since 930 est last night i was one of the first online thanks to my dad that works for you.
sony u have this and we appreciate you trying to help us..
Keep on serving guys!!

E-Man1864 said:

May 15th, 7:38 am

Put up PS Store!!!!!!!!!!!

mynameistoeknee said:

May 15th, 7:39 am

PSN store gonna be fixed soon?

cyberkill1255 said:

May 15th, 7:39 am


Cranky97 said:

May 15th, 7:41 am

everyone add me im lonly

Cranky97 said:

May 15th, 7:43 am

oh and f**k you xbox

Sam_Kazam07 said:

May 15th, 7:46 am

When will the Playstation Store be back up?

PrivPanSy said:

May 15th, 7:50 am

Microsoft is Like Charlie Sheen, Winning!

DennAgain said:

May 15th, 8:11 am

ok my friend signed in on his and said that his password was no longer valid and when he clicks ok to change it says A server error has occured

NeoOnyx said:

May 15th, 8:13 am

Sony, thanks for the aewsomeness!!

@PrivPanSy LOL Microsoft IS like Charlie Sheen sometimes….totally and completely!

edgey said:

May 15th, 8:19 am

I would like to know how many ps3 owners are now Xbox owners???
So what free stuff are we getting for waiting a month ????????

MastaMurda said:

May 15th, 8:20 am

Three weeks ago, my cousin Chip and I launched ALL DAY auto repair, here, in south Florida. Recently, my wife and I talked about how we’ve been spending less and less time together. Yesterday night, MastaShek called to tell me a PlayStation update was available. My wife overhears me say “that’s great news”. She say’s “that’s not great news”. MastaShek says “she just lost a husband”. I say “I just lost a company”. Nya ha haaaaaa!

TIME2DIE said:

May 15th, 8:25 am

Good Job Sony! Still waiting for PS Store and PSN+, but keep up the good work!

MastaMurda said:

May 15th, 8:26 am

Correction: says

LoSO3-point0-KC said:

May 15th, 8:28 am

wat is psn plus????

ShotgunSean said:

May 15th, 8:28 am

why cant i connect to demon souls server it says (443)

ShotgunSean said:

May 15th, 8:31 am

http://us.playstation.com/psn/playstation-plus/ all you need to know about ps plus here


May 15th, 8:32 am

Good Psn is up thanks :D

TheCraZyCloWn said:

May 15th, 8:33 am

Now, the fun begins…e3 is right around the corner and I hope there is a massive update that will please everyone!

greenday316 said:

May 15th, 8:35 am

I downloaded the update, and then my brother’s user file was removed from the list of files, so I was just wondering how to get his file back on my ps3. He had a psn account but never bought any content from the store. Has anyone else had this problem?

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