Update on Service Restoration Rollout

2,620 0
Update on Service Restoration Rollout

We’re currently experiencing an extremely heavy load of password resets, and so we recently had to turn off services for approximately 30 minutes to clear the queue.

As such, a large number of people are attempting to change their passwords at the same time, it’s taking longer than expected for all those emails to clear all of the ISPs.

If you’ve requested your password reset, please give it a bit of time to reach your email. Thanks for your patience as we work to get everyone back online.

Comments are closed.

2,620 Comments

  • @mishimazaibatzu

    First off, learn proper English before you come on here and post useless garbage. Secondly, don’t post useless garbage. No one other than yourself cares that you’ll be missing a small portion of the welcome back package. Seriously, they’re not going to extend it just for you, and it’s just ridiculous that you think they would.

    Also, don’t give people advice that’s not worth giving, or that is irrelevant to their problem. Monkey-Clawz didn’t state they wanted to create a new account, they stated that they couldn’t access a new account that they’d created recently.

    @Monkey-Clawz: I think it’s just saying that another account, whether on your own system or someone else’s, is currently using that e-mail address. Maybe you signed in on a friend’s system and didn’t log out? I know I’ve done that before, I just got them to log me out and it allowed me to sign in again on my own PS3.

  • where do I go to change my email address already done my password just need to change email, old one is closed.

  • done!!….. it feels good to be back, i really missed the PSN

  • @ chameleon12

    stop bugging the guy (or gal) because they have spelling mistakes, he was just pointing out the fact that he was going to be away for a week, he never said “take time off” stop being so pathetic and don’t try to bring people down. secondly, he was just trying to help the guy, even if it was wrong information dont start getting pissed at him just because he was wrong, he was trying to help someone and was actually doing something good. How about this, you are bugging him about coming onto here and posting useless garbage so take your own advice, don’t post just because someone is having a hard time spelling. Grow up and stop being such an A S S

  • i was playin call of duty and i got kicked out of the sesh and it said someone has signed in to psn with this online ID should i be worried about this psn?

  • Reapers-Remnant

    I’m just gald to play again, woot ^_^

  • Reapers-Remnant

    glad*

  • Thanks! I’m really looking forward for the store to be back. I just bought World at War and I’m planning to buy the three map packs, and later I’m buying Escalation.

    Please give us a date or something, and don’t tell us what we know: that it’s coming soon!

  • Thanks playstation but i really would like to have the new maps for cod. get the store going soon

  • Over the past 3 weeks I felt bad for Sony because lots of people are going to hate them because of something that probably wasn’t on their calender.

  • THANK YOU SONY!!!!!!!!! MY LIFE HAS PURPOSE NOW lol jk

  • Sooooo….. its been since 15 May 2011 that I got on the User that I now use and requested this E-Mail and no E-Mail as of yet… I requested one on the 16th, and now the 17th. My first User I created on this ps3 i was able to change password, its becoming frustrating cause alll the games i play or on the other user…. anything besides “wait and hope you get the email soon?”

  • I am attempting to access the PSN from my PSP. I received the email, reset my password and I am still receiving an error:site undergoing maintenance…not sure what to think here. Is it the server? My password? Not sure where to go from here.

  • I am new to this. I got the system update, and i reset my password. but for some reason I can not redeem codes in Acct. Management. Am I going crazy, do I have a virus? Or is this normal right now, or will it work o.k. later? Is any body else having these problems?

  • @forsakensinz

    I suggest you practice what you preach as well; now you’re giving me a hard time for giving someone else a hard time. The only reason I mentioned the person’s spelling errors was because personally I think practicing proper spelling mechanics and grammar is important, and it’s actually just annoying and gets difficult to read at some points. “Yo we shud ttly b best frens am i rite like we r soo tite n also i luv teh psn so much its liek <3"

    Tell me that's not hard to read.

    He also gave him /wrong/ advice. I'm sure anyone would be glad to have someone point out the errors in given advice and substitute it for accurate information, otherwise they're doing something wrong. He told the person who needed help that they couldn't create a new account with the same e-mail address as another, and to delete it to make a new one..?

  • thats what im talkin bout sony bout time…now that half my friends got [DELETED] xbox it happens again im switchin tho

  • The issue now is that the email, when it finally does arrive, says that the link will expire 24 hours after the email is sent. So when the email doesn’t arrive for 24+ hours, the link has already expired…..

  • Yeah. I stopped playing then anyway. I was a bit worried like oh crap it’s down again. But it’s fine.

    Anyone getting LA Noire? Looks good lads.

  • “The issue now is that the email, when it finally does arrive, says that the link will expire 24 hours after the email is sent. So when the email doesn’t arrive for 24+ hours, the link has already expired…..”

    Yup I finnaly got ONE of the three I was waiting on but get this message There is a problem resetting your password. Please click the link again or copy and paste the link into an Internet browser.

    What now??

  • Cant wait for PS Store :)

  • BAD COMPANY 2 ;D ADD ME

  • I still have not received one single email period for my sons account?!?!

  • When is ps store coming back on i want to buy some add-ons?

  • thanks for bringing psn back now we just need ps store back thank u soni

  • its good to be back on track

  • coolz got really worried tht u were attacked again

  • I would be reporting that several people who die in Latin America are having problems making the change of password through the console and through the Computer Pages are giving problems and not being sent any email to persons who carried out the Registration Hotmail.com using the system from Microsoft.
    I want a response from a representative of the Company on the solution of this problem believe that this is occurring because of new security policies of the Company. Oh also people complaining that the First Attempt Console is marking the error 80023156 and quickly as possible.
    I hate slapstick am a pessa Honestly wish I could use my account soon.
    Estol cançado de ficar esperando

  • So I’m about to toss my PS3 out a window…

    I heard about the PSN coming back online on Monday, but didn’t actually try to login until yesterday (Tuesday). I did the software update and went to login to change my password, etc. However, instead of letting me change my PSN password on my system (I’ve played on the PSN before, etc.) it said it was going to send me an email. I still haven’t received an email. Any time I try logging into the PSN from my system now it just says, “server error” or something along those lines. I’ve created another PSN account, but I don’t want to lose all of my saved data on my user account linked to my old PSN account on my PS3…because that kinda defeats the fun of playing online for a lot of games, plus, I just don’t want to have two accounts with different save data for the same games, etc. That’s just stupid. My original PSN account was a Hotmail email, does that actually have something to do with it? Either way I’m unimpressed!

    I’ve been waiting a very long time to play online, and I’ve been waiting 24+ hours to receive an email about changing my password. I just want to play… :(

  • sup ps3 users if yall play cod black ops or play psh add me im 15th level 5 lol

  • IKILLYOURFACE357

    hey sony great job i really appreciate that you have been doing to get playstation up and running so i can play cod,ac,rfg,and dcuo AWESOME WORK

  • Hey, Sony. Just wanted to say thanks for all the hard work you guys have done recently to get the network back online. I really appreciate it. You don’t realize how much you enjoy something until it’s not available to use.

    Again, thanks for a great system, network, and content. Great work!

  • First of all i think we owe Patrick and Sony a well deserved thanks for all their updates and taking time to get us the play station community better protection from attacks like these!

    Sony Make Believe

  • My psp 2000 cannot get the play store

  • Can you ask the hackers to bring down xbox live? I would laugh so hard. I bet we would have a good time, Patrick.

  • i cant get into my other account

  • Do you have an exact or estimated date about Playstation Store im curious cause im excited for the Little Big Planet 2 add-ons and the Morta Kombat/Kombat Pass.And if you can reply that would be nice.Thank you

  • add me at xfroxx to play some brink!!!!

  • ALRIGHTY THEN! I can live with this
    Seems like I never want to get on psn until something happens or an update is required. Lol At least it is up. :D

  • michaelhurleywrx

    Boy am glad to be back online thanks Sony wen will the store be open got playstation card ready for the new cod maps but a heard some rumors we might get one ov them free thanks Sony anybody won’t to play cod feel free to add

  • hiyas from sweden :)
    things seem to have calmer cuz i finally got my email
    (yay for sony)

  • Jesus Christ I want to grab you Call of Duty Fa***** by the neck and yell into your faces until you understand that the stupid maps WILL NOT BE FREE IN ANY SHAPE FORM OR FASHION!!!!! There is a list of the free games and the PS+ is used for discounted things but COD crap will not be there.

  • Sony, please, instead of giving us 30-days of PSN Plus, come up with a new PS3 menu and give us Cross-Game Chat, because that would work so well for Starhawk and alot of other games, and it’s a pain to quit my games just to join my friends voice chat room

  • GOOD WORK GUYS PSN is back all is right in the world!!!!!

  • Psn Im so Thankful for what r doing right now but hope playstation team make cross game chat

  • Hey, why is it I can now log into the PSN Blog, but cannot log into the other part of the site?? I just tried to log into the PSN, and got that stupid “Sorry, the PSN is temporarily down due to maintenance. We apologize for any inconvenience.” page. You know the one, the one we all stared at for weeks while Sony took their sweet-a** time restoring?? Yeah, that screen!!

    Sony, you are very quickly losing my allegiance with your company and its services….while i still hold true to the Sony PRODUCT — your services are something left to be desired.

  • 5 crappy games i dont want to download any of them ..please take those game and shove it up your bleep

  • I wish someone would update us about what the hell is going on…..

  • #2600 lol

  • thanks sony finally i can go back on my PSP

Please enter your date of birth.

Date of birth fields