PlayStation VR

May 15

May 15

Update on Service Restoration Rollout

Patrick Seybold's Avatar Posted by

Sr. Director, Corporate Communications & Social Media

We’re currently experiencing an extremely heavy load of password resets, and so we recently had to turn off services for approximately 30 minutes to clear the queue.

As such, a large number of people are attempting to change their passwords at the same time, it’s taking longer than expected for all those emails to clear all of the ISPs.

If you’ve requested your password reset, please give it a bit of time to reach your email. Thanks for your patience as we work to get everyone back online.

Add Your Own

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pmilhon said:

May 20th, 12:16 am

does any body know when we can get on the playstation store, I want my Resident Evil Back

panther430 said:

May 20th, 7:52 am

they lost my old account what the [DELETED] and they can’t get me my stuff or ranking back :( what the [DELETED] can’t even sign up with the old name for a new account either what the [DELETED] this [DELETED] payed for things and can’t get them back.

x-D-G-A-F-x said:

May 20th, 1:30 pm

Yes is there a time frame of when we will be able to redeem codes for games that we all i’m sure have pre-ordered and would like to get our free stuff…………

pcdcpa said:

May 20th, 3:28 pm

Come on Sony stop the bull and put the PSN back on!

zasemel said:

May 20th, 4:43 pm

Do anybody know when the playstation store is going to be up.

karzyarmydog- said:

May 21st, 6:50 am


bking1223 said:

May 21st, 1:24 pm

PlayStation network stated that PlayStation and Qriocity services were back up and ready to be used but to find out they were lying i have been checking all of the services but almost all of them are not up and running yet for example playstation store is no back up yet or online gameplay can somebody tell when these services are back up

johnlawrence100 said:

May 21st, 2:02 pm

You suck. Suck. Suck. Suck.

1. I don’t want to join playstation. You force me to sign up in order to watch Netflix. I paid hundreds of dollars for this device and you now telling me I can’t use it until i join your marketing list should be illegal.

2. You won’t let me log in until I change my password. You send the password instructions to an email account I closed a year ago. Therefore I can’t get in.

3. I open a new account. The website lets me log in using the new account. The box doesn’t. WHY? Who knows? Why don’t I just contanct customer service about this? BECAUSE YOU DON”T HAVE ANY CUSTOMER SERVICE. (btw – Unlike Netflix who offer 24/7 service and took my phone call immediately.)


May 21st, 5:15 pm

what do yall like more MW2 or BLACK OPS


May 21st, 5:16 pm

@ 2,601 may 24th

JDR2386 said:

May 21st, 6:28 pm


FrenzyHeel said:

May 21st, 7:34 pm

Why does it take so long to bring the store back.. makes no sense.

lachlany464y said:

May 22nd, 6:13 am

X- cult dont play on psn if you dont like it!

Qbbeast77 said:

May 22nd, 12:21 pm

I just want to say tanks sony for all that you done to help the true ps fans out…… like some we greatly appreciate the things you do unlike others who were being jerks through the blackout KEEP UP DA GUD WORK GUYS!!!!!!!!!!!!

oOWolfBladeOo said:

May 22nd, 1:31 pm

just give me what ever we want cuz u failed on us and at least marvel vs capcom 3 for free, make xbox users sorry :)

digitalbrad said:

May 23rd, 7:14 am

Dumped out that the ps store will be back up tomorrow may 24, 2011. Can anyone confirm?

scarecrow44 said:

May 23rd, 6:16 pm


1. you’re already on their marketing list when you gave them your email

2. its your fault you closed the email accout…not playstation’s…if you’ve ever had an electronic password you should know not to close the email account you used to sign up with

3. Stop being a [DELETED]

osowanted said:

May 25th, 5:53 am


you can allways reset your password in your ps3 does anybody know thatt

skullcrush898 said:

May 25th, 3:48 pm

ps3 is already messed up because i just got a ps3 and i reset it wow psn -_-

skullcrush898 said:

May 25th, 3:49 pm

well the password -__-

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