Update on PSN Password Reset Process

972 0
Update on PSN Password Reset Process

We temporarily took down the PSN and Qriocity password reset page. Contrary to some reports, there was no hack involved. In the process of resetting of passwords there was a URL exploit that we have subsequently fixed.

Consumers who haven’t reset their passwords for PSN are still encouraged to do so directly on their PS3. Otherwise, they can continue to do so via the website as soon as we bring that site back up.

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972 Comments

  • 299th. Hello

  • 300th Hello again

  • I got a Cookie hehe

  • one thing sony should do is to get the people who jailbreak there ps3. I think that this whole hack thing has some to do with it. Plus y in the hell do u really wanna cheat. R you that big of a loser….Play right or go away.

  • Got Milk????

  • Where did everyone go i need some milk and the PS store to be back up

  • To all you ungrateful little kids that are mad because the store isn’t up yet, you should realise that getting the online gameplay and user accounts functional was their primary goal. Sony has already said multiple times that “ALL SERVICES WILL BE BACK ONLINE BY THE END OF MAY”, by continuously asking when the store is gonna be back up it just shows you don’t read these blog post.

    The only reason you want the store up is so you can take advantage of “free” items, yet you still complain about what’s being made available? If you really think about it Sony isn’t required to give us anything. We’re lucky they are doing so. This is not Xbox live, if we had to pay to access online features then yes, we would be intitled to a “welcome back” bonus. Be happy with what their offering and SHUT UP!!

  • @305 Chill dude have a cookie

  • AlvoDDRT

    mind ur own business dogg. who cares if people are complaining about it. if u dont like it dont get on here and read it. we all payed good money for our systems and all we want is to be able to play them. The reason i am upset about the ps store is cuz i cant play any games until it is back up. i have not been able to do any online gaming since i updated and changed my password. stay out of other peoples conversations and sony does not owe us anything??? im sorry but they owe anyone and everyone something if identitys were stolen. sounds to me like ur a kid trying to be adult cuz u obviously dont understand the current situation for some of us.

  • oh and SHUT UP………. nobody wants to see u comment again.

  • @Dunny2013 troll

  • Ahhhh, I am glad to see everyone getting so riled over the store not being back up yet. I for one can’t wait to spend the almost 100 bucks in PSNcards I have saved up.

    I hope its enough supporting Sony to tick off them hackers…(:

  • @305 i agree with u it takes time or couple days to bring all them servers back on at the same time some ppl dont understand that

  • first off thanks sony but really we only had a couple of days to enjoy gaming please hurry

  • Bloodshoteyez30

    I think sony is doing a fine job….thank you sony.

  • ReFleX-OwNd-YoU

    sony you are a great company. But seriously, that change the password thing is stupid. if the users dont change their pass and then they get hacked, that is there problem,

  • a couple days sony time is 3 and a half weeks :)

  • It took way too long for playstation to come back up and i still cant do everything please hurry i would like to enjoy my games fully.

  • hurry up dudes. luckily my main account was able to be reset on my console. my other account, also created on my console, is wanting me to reset my password via email…… wtf sony? could you have any more issues? you guys have constantly been finding ways to get on my nerves this past month……….

  • @305 2 years ago xbox live went down 30 days but they didnt get back their 30 days and never said any thing about it

  • p.s.: gamestop was only going to trade my 160gb fatboy for a used xbox arcade… so that should tell you how valuable your products are now.

  • @318
    yea thats what i keep telling everyone.

  • When’re you guys gonna re-enable web login? I can’t login to the DCUO boards until web login is reactivated.

  • Thanks For the update PSN ADDDDDD MMMEEEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Guys you got to remember that this is a free network they made it free out of kindness so if there service isn’t the best you didn’t pay for it so don’t complain.

  • MARKSMENSHIP101

    when is ps store comin up

  • Thanks for telling us.

  • Dang, I need to get a portable ID, but I can’t login to the main site.

  • angel_gonzalez7

    @323 Agreed 100%

  • hey Patrick, i have a question, i know this is for this topic, but i have seen some irregularities and bugs in playstation home, what can we know about that?

  • angel_gonzalez7

    Patrick, all I want to know is when the store will be back up. Take your time please.

  • is the network currently down? i got booted off and i can’t log back in on my ps3.

  • Does any one know when Plastation network will come up

  • I need a cookie!!!

  • @331 maybe later on or the 26th i hope

  • psn store updates are currently set on tuesdays and thursdays

  • i am thinking they are working on the store right now, we shall see what happens as of tomorrow and with the next blog update.

  • ack cant sign into the forums still? i thought it got fixed?

  • people are so ignorant and can’t read, very sad

  • Yeah that’s all real pretty but we want info on the store, please update us

  • thanks for update and psn should be day and night cuz right now 10:50 pm new york usa is off and i just wanted ro check something…why you turn it off is that you still testing the new system?

  • Is PSN offline? I wouldn’t know because I’m grounded right now.

  • I farted on the set of blue lagoon once……(slap)
    Kathy & Katy queef! Ziiiifffffff……

  • IS PSN DOWN AGAIN??

  • @340

    WHY? HOW OLD ARE YOU?

  • Keep ya heads up sony

  • i just want my free stuff. i’m getting killed on tekken 6 and i need new games to bring back my edge.

  • I was contacted via phone call by a lawyer to see if I wanted to be part of a lawsuit. I said no and hung up.

  • @343 I’m 13

  • I’m not telling why because of personal reasons.

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