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May 25

May 25

Identity Theft Protection Offer for PlayStation Network and Qriocity Customers

Patrick Seybold's Avatar Posted by Sr. Director, Corporate Communications & Social Media

Starting today, PlayStation Network and Qriocity account holders in the United States can begin the enrollment process for the identity theft protection program by visiting We are also notifying customers of the enrollment landing page via email, which you will receive in your inbox this week.

As previously announced, Sony Computer Entertainment and Sony Network Entertainment have made arrangements with Debix to offer the AllClear ID PLUS identity theft protection program to PlayStation Network and Qriocity customers who are concerned about identity theft following the criminal cyber attack on the network. AllClear ID PLUS is a premium identity protection service that uses advanced technology to deliver alerts to help protect you from identity theft. The service also provides identity theft insurance coverage and hands-on help from expert fraud investigators. Sony has arranged, at no charge to eligible PlayStation Network and Qriocity account holders, for twelve months of this service to be provided by Debix to those who choose to enroll.

In order to be eligible, account holders must be residents of the United States with active accounts as of April 20, 2011.

Add Your Own

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guitarded77 said:

May 25th, 6:02 pm

Cool… GET THE STORE BACK UP NOW!!!!!!!!!!!

fattytwenty said:

May 25th, 6:02 pm

thanks sony
what will it take to qualm everybody’s fear of being subjected to any wrong doing, during this event?

phade2blaq said:

May 25th, 6:02 pm

Well it’s about time ! It’s only been over a month since the information was breached ! Who knows what these people are doing or have done with that information !

ll_NL_P4PO_ll said:

May 25th, 6:03 pm

I Got a psp go right when psn went down and havent been able to play games on it since the ps Store is down

Zinacef said:

May 25th, 6:04 pm

Got the email last night actually. Submitted my email address and waiting for response. Thanks.

The_LEGENDx4 said:

May 25th, 6:04 pm

just please the get the store back up

dpk5e7 said:

May 25th, 6:04 pm

Thank you.

OccamsRazor97 said:

May 25th, 6:04 pm

thanxs for the heads up FJ100_rider.

Stoffinator said:

May 25th, 6:04 pm

Is there going to be protection in Canada? And if so, where do we get the info?

oreosandmilk67 said:

May 25th, 6:05 pm

also when can i get the customer ps customer appreciation package?

Solid-Snake-Eyes said:

May 25th, 6:05 pm

Will you be offering any service like this to Canada?

Xxdashadow_97xX said:

May 25th, 6:05 pm

cool do you have to pay for this identity theft enrollement thingy and the psn is still not up what about our free game downloads

beatboxgeneral1 said:

May 25th, 6:06 pm

Stores meant to be open by the end of the month!!

Saber02 said:

May 25th, 6:07 pm

anyone agree that sony needs to bring back the FAT’s? that as well as the other OS?, i’ve noticed that my ps3 FAT 60gig model has had nothing but problems ever since they had the other OS removal update, before that it ran like a champ, now it freezes so much that i’ve had to ship it to sony twice cause i have to reset the ps3 cause of the YLOD after so many resets, it’s not good for the system sony, you guys really need to fix this problem

swissarmyboy said:

May 25th, 6:07 pm

cmon sony lets go! WHERE THE EFF IS THE PSN STORE

Skater_Ricky said:

May 25th, 6:07 pm

Got my Email.. Thanks for the Protection.. Ill need it :D

Keep the good news coming :)

RedDoTBraVO said:

May 25th, 6:08 pm

thanks sony!

DawgOFwar69 said:

May 25th, 6:09 pm

WOW!!!your GREAT!! hurry up with the store I dont think you care. Heres an idea stop posting about games and do some real work!!!!!!!!!!!!!!!!! I dont care about whats comin out or watch this new vid all I want is for you to flip a switch an GET THE STORE BACK!!!!!!!!!!!! I would love to say more but,well you know it would’nt be pretty so sony get to it

Chromescorpion said:

May 25th, 6:09 pm

i pre-ordered dirt 3, and i can’t play online now because a stupid code that has to be activated through the psn store. i don’t care about the free CRAP your trying to give us just fix your network NOW!!!!

pdt826 said:

May 25th, 6:11 pm

I Purchased DC Universe on April 19 coincendiatly the same day the network went down. I just want to activate my account so I can play my game. Please, can’t the store be open or functional at least for these specific issues, I’m sure there are other games/services that require the store not necessary to purchase anything but at least reesem codes to begin services. I mean DCUO runs SOE Station not on PS Store.
Help us out with this issue, please. I really want to pay a monthly service to play.

Xxdashadow_97xX said:

May 25th, 6:11 pm

what happens if you don’t sign up for this all clear id plus identity theft protection

No0bT3r said:

May 25th, 6:14 pm


RedDragon_X said:

May 25th, 6:16 pm

I have been patient………….but I’ve had enough of it


what should we wait for??

a dumb welcome back scheme offering games we already bought a year ago.

and PS+ for everyone? U won’t be offering much on it as EVERYONE will have it!

Thanks though.

Some PSN users might be pleased with your offering.

njg82 said:

May 25th, 6:16 pm

i cant put in my correct email address on the enrollment page because it isn’t allowing me to use the – key. fix it please, whoever monitors these posts let the appropriate people know.

MythicJWOP said:

May 25th, 6:17 pm

Bring the store back, you morons. :|

BAEZE_L said:

May 25th, 6:18 pm

Oh…. Hey! Ughh.

Saber02 said:

May 25th, 6:18 pm

they should have had the store up after they got the network up, it’s not rocket science, it’s marketing b.s. that really just angering alot of ppl, and don’t tell me it’s more complex than mastercards network when they got hacked and back up in at least 2 weeks, or better yet, the governments sites that are no no areas, they seem to be able to get back up and running with new security pretty darn quick as well

megamixer said:

May 25th, 6:18 pm

I got my ID protection e-mail today, thanks Sony!

Wish it had come 3 weeks ago when my debit card was mysteriously racking up fraudlent charges…

RedDragon_X said:

May 25th, 6:19 pm


Lol…….the map won’t come out before PS Store comes back up

If it had to it would’ve been available on PS3 when it came out for XBL users.

Like seriously…it will come out and will be available on WHAT?

OVERDOSE665 said:

May 25th, 6:19 pm


By-Tor54 said:

May 25th, 6:19 pm

Sony, I know everyone is asking this but when will the store be up?!?! I need to download Honest Hearts!!

Hank3434 said:

May 25th, 6:20 pm

NO ONE CARES ABOUT CANADA… QUIT ASKING. When you get 300 million plus people come talk. Fact is, it isn’t a large enough market, I’d be surprised if Sony offers you guys ID protection at all. Also its only for a year, so its not even that great.

philphillyphill said:

May 25th, 6:20 pm

the welcome back package is just a HUGE middle finger at all the users cause anyone who actually wants the games has already bout it. they are also making money off the ps+ because everyone will be spending money like crazy. p.s. they probably will make everything that was free for ps+ cost a couple of dollars.

sony.. RIGHT BACK AT YOU!!!!

Mr-Mutt said:

May 25th, 6:20 pm

I seriously think it still would have been better to just give us all about $60 in our account. That way, we can get any games we want. Not complaining, though!

brianman1 said:

May 25th, 6:21 pm

Is the Playstation Store coming up before Escalation for Call of Duty Black Ops?

Mobius2525 said:

May 25th, 6:23 pm

Thank ‘s sony i got my email earlier today.

OVERDOSE665 said:

May 25th, 6:26 pm


Griever_Ca said:

May 25th, 6:26 pm

Ok guys, that’s great, you covered US and Europe, but what about Canada?

Kithkarnon said:

May 25th, 6:27 pm

@79, Maybe the Canadian Game Studios should not care about you non-Canadians, let see how happy u would be about that. With your attitude you clearly must be American – no offensive, just saying.

IraqiRacer said:

May 25th, 6:27 pm

playstation store pls need at back

arrestedpuppy99 said:

May 25th, 6:28 pm

Thanks Sony I Cant Wait Until The Store Comes Back

Fawndle said:

May 25th, 6:29 pm ? … still NO.

Hack me once, shame on you.
Hack me twice, shame on me.
Hack me TEN TIMES…. WTF SONY!?!?

Little bobby tables is angry…

psfireman said:

May 25th, 6:29 pm

Thank you

Saber02 said:

May 25th, 6:29 pm

canada? isn’t that the 52nd state? :)

barter9 said:

May 25th, 6:30 pm

What about Canadian PSN members?

UFOGuy5 said:

May 25th, 6:33 pm

strange that i did not receive any e-mail maybe it is because i reset my password but the account has been their longer than a year before the attack

UFOGuy5 said:

May 25th, 6:34 pm

or it could be that my e-mail is hotmail

jose213jose said:

May 25th, 6:38 pm

love u sony guys, but in good way of doing thing.

SpyroDragon121 said:

May 25th, 6:39 pm

come on now im starting to get agitated give us news about PS store and the compensation its really starting to get old and fast

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