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Jul 01

UPDATED: Public Service Announcement – Claim Your Free Games Now!

Jeff Rubenstein's Avatar Posted by Sr. Social Media Manager

UPDATE: The Welcome Back offer has been extended until 9am Pacific on Tuesday, July 5th. If you haven’t had a chance to download the offerings, please do so before then.

Welcome Back

Just a friendly reminder: Your complimentary Welcome Back games are waiting for you, but they won’t wait forever.

To welcome customers back after last month’s outage, we’ve made a selection of PS3 and PSP games, as well as a 30-day subscription to PlayStation Plus available for free download via our Welcome Back program. This offer expires on Sunday, July 3rd, so please make sure to claim what’s yours before then.

For more details on the Welcome Back program, please click here.

Now start downloading, and thanks for being a part of PlayStation Network!

Add Your Own

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Trazka said:

July 7th, 10:04 am

I am very dissappointed as well. I haven’t been able to download my games until today because have not been home. This is just another kick in the teeth from Sony after compromising all our security information.

superbowlnfl said:

July 7th, 10:17 am

PS Store United States error code 80550403 for some reason on PSP. Anyone else having this problem?

MTEEGZ said:

July 7th, 11:51 am

Ya Sony I’m very disappointed to that I was not adequetly notified that there was an expiry date
for the welcome back. I checked for that and somehow missed it so I feel very misled.
I downloaded 1 game and decided not to activate the other offers because I wanted time to think about it
and did not recieve any general sense knoledge that there was an expiry date. I use my PS3 almost everyday of the week and there was nothing to notify me of expiry. So I don’t know who’s fault it is but I am feeling very
misled. Why is there an expire on this offer when most of your expiry are for more then a year?
Where was the expiry date noted?

MTEEGZ said:

July 7th, 12:35 pm

smeep71583 said:

July 8th, 1:15 pm

i am also disappointed that there was such a short window for the welcome back program, i had not seen an expiration date in the email and i was not aware that i had to come online to this site to reactivate my account, so i had been patiently waiting and testing my login on my ps3 every week to no avail, i had a spare moment today to check to see if the network was indeed back online and that has led me to this point, with nothing to show for all the hassle :(

Gillman_1969 said:

July 10th, 3:43 pm

I can’t help but be bitter about the whole welcome back thing. I bought my PS3 right after the outage happened, not knowing about any of the problems. For several weeks I could not use my new console for many of the things I bought it for like Netflix. I was very disappointed that Sony did not extend the welcome to new buyers as well. (It’s not like I”m new to Playstation products, I have a PS1, PS2 and I used to have a PSP.) I like the PS3 and its games but Sony has made it very difficult for me to remain excited about my purchase and it leaves an overall negative feeling about the company and the way it treats its customers. Maybe time will heal.

slayer19991982 said:

July 11th, 9:48 am

for some rezon the welkom back did not work

TONY-Q said:

July 11th, 4:41 pm


did u have a psn acc before outtage? games u downloaded n could not access during the outage? money in the psn store? ur info hacked? if not thats why u did not have access to the welcome back package. the welcome back package was not for psn being down.

Bantanbugi said:

July 13th, 11:34 am

Thank U!

Bantanbugi said:

July 13th, 11:34 am

With Mine 2

shdiggity said:

July 15th, 11:46 am

the playstion network should have put a exp. dat in the email so we would know, but they didnt and a lot of us missed out. they should of let it go on for awhile longer it isnt our fault that there security wasnt as tight as it should have been. i cant believe that i missed out on the game and other stuff. the network needs to consider that we waited on them the could at least wait on all of us!

scarTissue1 said:

July 15th, 12:54 pm

i just completed a survey about my customer service experience and it took them until after the expiration date for them to resolve my inability to log on. they offered me a voucher to pick two PS3 games and to have access to PSN Plus. i’m not ungrateful, but in my survey i told them that welcome back program should have been for at LEAST six months. i know people who switched to other systems because they were upset about what happened. also, how do you put a limit on all of the potential damage to a consumer because of possible identity theft………………….. color me: shortchanged and angry about it…………………………….

Drowningman1 said:

July 15th, 3:20 pm

I also am saddened that the window was so short. My console was in the shop getting fixed during the redemption period. I just got it back yesterday and that’s the first I learned of a deadline. It wasn’t in my emails, on the website, or anywhere in the original announcements that I read. I’m going to keep pursuing this, as it shouldn’t cost them anything to enable two downloads to a long-standing customer.

macdoctor said:

July 18th, 11:42 am

I’m almost in the same position that Drowningman1, any chance to get at least infamous ?

mydlinkb68 said:

July 20th, 1:01 pm

It is really nice of Sony to giveaway 2 games…but I didn’t get 1…..I have an account and I’ve made several purchases but I didn’t get it…Is this bcoz my account is Indian…I dont understand why you people do this…the american store looks has videos…comics and cool games the indian store doesn’t have vids n comics….I paid for my PSP go…so why can’t I have one….this is the reason why people have fake accounts and starts hacking and stuff like that…People like me are willing to pay for stuff like the comics and videos……..I would appreciate if you gave me the access to get the two games i am supposed to get

mydlinkb68 said:

July 20th, 1:03 pm

yo i want a reply

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