God of War

Oct 11

Oct 11

An Important Message From Sony’s Chief Information Security Officer

Philip Reitinger's Avatar Posted by SVP & Chief Information Security Officer, Sony Group

We want to let you know that we have detected attempts on Sony Entertainment Network, PlayStation Network and Sony Online Entertainment (“Networks”) services to test a massive set of sign-in IDs and passwords against our network database. These attempts appear to include a large amount of data obtained from one or more compromised lists from other companies, sites or other sources. In this case, given that the data tested against our network consisted of sign-in ID-password pairs, and that the overwhelming majority of the pairs resulted in failed matching attempts, it is likely the data came from another source and not from our Networks. We have taken steps to mitigate the activity.

Less than one tenth of one percent (0.1%) of our PSN, SEN and SOE audience may have been affected. There were approximately 93,000 accounts globally (PSN/SEN: approximately 60,000 accounts; SOE: approximately 33,000) where the attempts succeeded in verifying those accounts’ valid sign-in IDs and passwords, and we have temporarily locked these accounts. Only a small fraction of these 93,000 accounts showed additional activity prior to being locked. We are currently reviewing those accounts for unauthorized access, and will provide more updates as we have them. Please note, if you have a credit card associated with your account, your credit card number is not at risk. We will work with any users whom we confirm have had unauthorized purchases made to restore amounts in the PSN/SEN or SOE wallet.

As a preventative measure, we are requiring secure password resets for those PSN/SEN accounts that had both a sign-in ID and password match through this attempt. If you are in the small group of PSN/SEN users who may have been affected, you will receive an email from us at the address associated with your account that will prompt you to reset your password.

Similarly, the SOE accounts that were matched have been temporarily turned off. If you are among the small group of affected SOE customers, you will receive an email from us at the address associated with your account that will advise you on next steps in order to validate your account credentials and have your account turned back on.

We want to take this opportunity to remind our consumers about the increasingly common threat of fraudulent activity online, as well as the importance of having a strong password and having a username/password combination that is not associated with other online services or sites. We encourage you to choose unique, hard-to-guess passwords and always look for unusual activity in your account.

Add Your Own

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MagixAdept said:

October 16th, 6:18 pm


You need to fall back hard right now. You really trying to tell me that 92,999 people and I all have some childish password like sony1990? Yeah thanks for assuming there bro. Ok yes let’s all pretend its obviously our faults. Yup sorry that my password before PSN’s first crash was NUM12385169. The freaking digits on the back of my laptop. Wow if that was my password last time I wonder how complex mine was after I went and changed it.

I have received no e-mail from Sony and for all I know I might not even be effected by this minor crisis going on here. I go to login to find out I’m banned 12 hour after a hardcore match of Uncharted 3. Was it from my incredible potty mouth? Were the grown men upset for the terrible words I said or did Sony somehow lose track of our passwords?

Idk whose to blame but dont even try to pin all of this on a bad choice of passwords.

Posmo said:

October 16th, 11:06 pm

Yeah Sony, how about sending us USERS that are denied access an email, instead of just cutting us off.

Posmo said:

October 17th, 2:12 am

I would also like to add, i have 2 x PS3 & 3 seperate accounts, not a single account has recieved an email,
I was also online practically 24/7 & you cant send an email to loyal players (users), you expect us all to sit & play the waiting game?
Sorry if sound harsh, ….. but withdrawals setting in.

topgun901 said:

October 17th, 1:56 pm

thank you for this information , i will keep an ear open for anything USEFUL .

g-estrada13 said:

October 17th, 7:26 pm

thank you so much i appreciate it :)

truerushblast said:

October 18th, 11:03 am

any one haveing an issue with there blutooth ? iff so u need to call this number 877 971 7669 thhanks

truerushblast said:

October 18th, 11:04 am

blue tooth is down fix it !

truerushblast said:

October 18th, 11:05 am

blue tooth is not working ! call ps3 to let them know !

truerushblast said:

October 18th, 11:12 am

iff u can’t talk in gameplay call ps3

MaNuVmD said:

October 18th, 1:10 pm

but men, only for users of USA this? because i have friends in EUR and they can play, i dont understand

Intesi-T said:

October 25th, 4:17 pm

That explains the 120 dollar credit card bill my mom got this month. I hope we can get a refund, some jerk bought movies, and that’s it on my account, like wth?

MagixAdept said:

October 26th, 2:13 pm

Wow Sony, I just had to go out and buy a new PS3 because one of those so called “hackers” took advantage of my stuff and went on a buying spree. Now I’m on a system ban with a useless old PS3 -_-.

According to that last post I’m guessing things still aren’t fixed…

passivefamiliar said:

October 29th, 8:10 am

well glad to see info about it, instead of waiting a week to tell us. my account is fine. I have a decent password, and I don’t go to any ‘unsafe’ sites according to my spyware programs anyway. which to me, this sounds like these people went to a 3rd party site that hacked them somehow. possibly webbrowsing on the PS3…? i’m not very tech savy but I know about keyloggers, can those be gotten on the PS3 browser????

anyway. I agree with alot of people here in saying. 1. be safe, use PSN cards from the store. its a very minor inconvienece(sp) but will keep your info 100%safe from psn hacks. 2. Sony needs to not have this happen again. PS3 is the better gaming console, but not if they can get hacked. I’m not moving to xbox, I think its crap myself but I’d like to be able to not worry and microsoft seems to pay the right people. find out who they use for security, hire them. realistically I understand that anything can be hacked. nothing is 100% safe if hackers try long enough. but they should all go pick on xbox live. leave PSN alone for a bit.

mic_x said:

October 31st, 7:17 pm

Yes, im am working….


November 1st, 11:01 am

Hello my PS3 was stolen yesterday can you lock it down ? i have my serial number

valetdepike said:

November 2nd, 4:06 am

bonjour j’ai acheté le 8 octobre 2011 le jeu Payday sur le PSN et a chaque connexion je regardé sa date de sortie qui nous dit à chaque fois “sortie au mois d’octobre” mais pas de date officiel courant octobre c’est vague. le 31 octobre, a ma énième connexion j’ai regardé encore sur sa date de sortie qui l’a nous dit prévue le 2 novembre. Aujourd’hui nous sommes le 2 novembre et je n’ai toujours rien alors c’est pas se foutre de la tête des gens. Alors ma question est : sort-il bien aujourd’hui le 2 novembre et si oui a quel heure et si non quel est sa date? Merci de me répondre
un fidèle client pas très très content…

kevhed69 said:

November 6th, 5:21 pm

Thanks for the update and glad you are on the ball and letting everyone know. Why must people try and ruin others fun!

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