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Oct 02

Oct 02

PlayStation VR: The Ultimate FAQ

Sid Shuman's Avatar Posted by Director, SIEA Social Media

Welcome to your official resource hub for information on PlayStation VR. We’re covering everything, from the setup requirements to the technical specifications and beyond. If you have a question about PS VR, this guide should have an answer. And if it doesn’t have what you are looking for, just leave us a note in the comments below. We’ll do our best to update this continually before, during, and after launch.

Now… on to the Ultimate FAQ!

New Questions Added October 2, 2017

Is there a new PlayStation VR model? How is it different?
A hardware update to PlayStation VR is being prepared. The new version, model number CUH-ZVR2, features an updated design that enables the stereo headphone cables to be integrated with the VR headset and a slimmer, streamlined connection cable. There’s also an updated Processor Unit that supports HDR pass through, enabling users to enjoy HDR-compatible PS4 content on a TV without having to disconnect the Processor Unit in between the TV and the PS4 system. This function can be used only when the VR headset is turned off.

When will the new PS VR model become available in North America? How much will it be?
We will share details on the launch timing in North America at a later date. The pricing of the PS VR bundles will remain the same.

How can I distinguish between the old PS VR headset and the new one when I’m purchasing?
The packaging for PlayStation VR will change slightly when the new model hits stores. To differentiate, look for the model number printed on the box. The previous PS VR’s model number is CUH-ZVR1, and the new PS VR’s model number is CUH-ZVR2. Also, the product image on the packaging will be updated to show changes on the new model, like the integrated headphones on the VR headset.

If I already own a PS VR, can I swap out my old Processor Unit with the updated one?
Because the cables of CUH-ZVR1 and CUH-ZVR2 are different, you cannot swap the Processor Units.

Are the PS VR games I already own compatible with the new model?
Yes, all PS VR games are compatible with both PS VR models.

PlayStation VR: The Basics

Q: What is PlayStation VR? How much does it cost?

Update: Starting September 1, 2017, PlayStation VR is available in a new bundle that includes PlayStation Camera. Full details here.

PlayStation VR is our virtual reality system for PlayStation 4 available October 13. The core product includes the PS VR system which includes the PS VR headset, headphones and all cabling required with a suggested retail price of $399.99 USD / $549.99 CAD. The PlayStation VR Launch Bundle was available to customers that pre-ordered for a suggested retail price of $499.99 USD / $699.99 CAD. It includes the PS VR system, PlayStation Camera, two PlayStation Move Motion Controllers, and a copy of PlayStation VR Worlds. Both versions include a demo disc (which will also be available on PS Store after the product launches) and The Playroom VR will be available as a free download from PlayStation Store to all PS VR owners.

PlayStation VR

Q: What do I need to own to experience PS VR?
PlayStation VR allows you to experience the future of gaming through virtual reality with a PS VR system, your PS4 and PS Camera. Most games utilize the DualShock 4 Wireless Controller. Many PS VR games give you an option to enhance your experience through the use of two PlayStation Move motion controllers, while there are a limited number of games that require two PlayStation Move motion controllers. The PS VR exclusive sci-fi FPS game, Farpoint, utilizes the PS VR Aim Controller to offer a realistic and precise way to control the game.

Q: What are the weight and measurements of PS VR?
It is approximately 1.3lb (excluding cable) and approximately 7.4 x 7.3 x 10.9 inches (width × height × length, excludes largest projection, headband at the shortest)

Q: What is VR?
VR stands for Virtual Reality, which is a simulation of another reality created by designers and programmers. Currently the PS VR system delivers a virtual reality experience for your eyes and ears through the combination of the 360-degree 1:1 tracking of your head, wide field of view, stereoscopic images delivered with a high refresh rate at 120Hz, and binaural 3D audio. These combine to make your brain think you’ve been transported to another world. This feeling is often referred to as a “sense of presence.”

Q: Will I be able to play non-VR games and watch video content on PS VR?
PS VR has a feature called Cinematic Mode, which lets users enjoy content in 2D, including PS4 games and movies, on a giant virtual screen while wearing the VR headset. The PS Camera is required for initial setup, but not when actually using Cinematic Mode.

Q: Where can I try PS VR before I decide to buy?​
In the US and Canada, hundreds of retail stores are conducting hands-on demos of PlayStation VR. You can find the closest store to you right here.

Q: When can I buy PS VR?
In the US and Canada, PlayStation VR preorders opened in March and have sold out. But there will be units available at participating retailers nationwide on launch day, October 13, 2016. Click here to learn more.

Q: How can I pre-order PS VR?
Our three separate waves of pre-orders for PS VR have concluded. If you were not able to pre-order, we are planning to have units available to purchase at retailers nationwide once the device is available on October 13, 2016.

Q: When I’m using PS VR, will other people in the room be able to experience what I’m seeing?
Yes, PlayStation VR displays what you’re seeing in VR or a completely different image as a 2D image on your TV screen via a feature we call “Social Screen.” This allows others to observe and, in some cases, play alongside you. For example, the free launch game The Playroom VR offers several experiences where players are working with, and against, one person wearing the PS VR headset.

Q: Is there a particular age I should be at to use PS VR?
Age 12 and up.

PS VR: Hardware Specifications

Q: How does PS VR work?
PlayStation VR (PS VR) is a headset that displays a stereoscopic (a different image is in each eye) view of Virtual Reality (VR) content generated by the PS4 system. The headset contains blue LED tracking lights and motion sensors that are used in conjunction with the PS Camera to track the position and orientation of your head in real-time. VR games and applications use this tracking of your head to render immersive 3D visuals and audio that put you into a virtual world. The PS4 and PS Camera also track DualShock 4, PlayStation Move motion controller, and PlayStation VR Aim controller to allow you to interact with this virtual world. PlayStation Move controller and PlayStation VR Aim controller offer a more realistic and precise way to control games, and provide an unbelievable sense of presence in the virtual world.

Q: What are the specs on PS VR’s screen?
PS VR uses a single 5.7” 1920 x 1080 resolution full-color OLED RGB display, also known as “1920 x RGB x 1080.” Unlike other VR displays, the PS VR display uses full Red, Green and Blue sub-pixels to produce a full color pixel. There are 1920 Red, Green and Blue sub pixels for each of the 1080 lines of pixels, so this is referred to as 1920 x RGB x 1080. This enables PS VR to further immerse the player and deliver a strong sense of presence.

Q: What is PS VR’s latency?
Low latency is critical to delivering an engaging and comfortable VR experience, and PS VR’s latency comes in at less than 18ms (0.018 seconds).

*Recent research in VR has deemed 20ms as being the highest acceptable latency before people notice the lag in VR.

Q: What is the refresh rate of the PS VR display?
The PS VR OLED display can refresh at 90Hz (90 times per second) or at 120Hz (120 times per second) depending on the VR game or application.

Q: How can a game run at 60 frames per second, but we see it at 120Hz in PS VR?
PS VR games and applications utilize a feature called “reprojection.” This technique takes the last output image at 60Hz and creates a new image at 120Hz based on the latest head movements made by the user. This is not the same as video frame interpolation and does not introduce any lag in the images being presented by the PS VR OLED screen.

Q: Will we see PS VR games running natively at 90fps and 120fps?
Yes. There are already games in development that run natively at 90fps and in the future we may potentially see some games running natively at 120fps as developers become more experienced with creating games for PS VR.

Q: What is the Processor Unit and what does it do?
The Processor Unit is a small box that comes with your PS VR, and connects your PS VR to your PS4 and TV and provides HDMI cable management, enabling Social Screen TV output, 3D audio processing, and Cinematic mode.

PlayStation VR Processor Unit

Front

A ) Status indicator
– White: Powered on
– Red: Rest mode
B ) AUX port
C ) HDMI output port

Rear

A ) HDMI TV port
B ) HDMI PS4 port
C ) USB port
D ) DC IN 12V connector
E ) Vent

Q: What do you mean by “HDMI cable management”?
The Processor Unit acts as an HDMI splitter, providing images to PS VR and to your TV. When the PS VR headset is off or in the system User Interface, the TV will show the normal PS4 output. When a PS VR game or application is launched, the TV will show the Social Screen output image.

Q: Does the Processor Unit provide extra processing power to PS4?
No. The Processor Unit only assists the PS4 with 3D audio processing, HDMI cable management, Cinematic Mode, and the Social Screen TV output.

Q: How big is the Processor Unit, and how much does it weigh?
It is approximately 12.9oz in weight and approximately 5.6 x 1.4 x 5.6 inches (width × height × length, excludes largest projection)

Q: Does the Processor Unit support 4K and HDR pass through?
The PS VR Processor Unit (PU) supports video pass through so that you can enjoy regular non-VR content on your TV when you have the PS4 connected to the TV via the PU and the PU is connected to power via the AC adapter and the PS VR headset is not in use. This pass through support works for regular 1080p signals and also supports 2160p (UHD or ‘4K’) content in YUV 420 color format at up to 60 Hz from a PlayStation Pro.

However, HDR signals are not supported for pass through by the PU. This applies to both 1080p and 2160p HDR. If you have a HDR capable TV and want to view PS4 content in HDR, it is necessary to cable the PS4 directly to the TV.

Q. How long is the cable between the PS VR headset and the Processor Unit?
The cable between the PS VR headset and Processor Unit is made up of two parts – one that extends out of the headset itself, and the Headset Connection Cable. The total length of the two cables is approximately 14.4ft.

PS VR Games

Q: How many games are currently in development for PS VR?
Hundreds of developers are currently working on games and experiences for PS VR, with approximately 50 titles slated to launch before the end of 2016. Stay tuned to PlayStation.Blog for more information on games and experiences in development.

Q: What types of games are available for PS VR?
PlayStation VR is a brand new medium for playing games and experiencing media, and its game lineup spans across genres including shooters (RIGS Mechanized Combat League, Until Dawn: Rush of Blood), puzzle (SuperHyperCube), racing (Driveclub VR), horror (Resident Evil 7 biohazard, due out 2017) and more. However, given the massive leap in interactivity and engagement that PlayStation VR provides, we are eagerly anticipating the creation of all-new gaming genres and entertainment experiences.

Q: How will I know what games are PS VR-compatible?
Whether on PlayStation Store or in your local retailer, you will see prominent branding elements that will indicate PlayStation VR support and whether peripherals such as the PlayStation Move Motion Controller is required. See below for an example.

RIGS Mechanized Combat League

Q: Will there be a specific section on PlayStation Store for PS VR games?
Yes. PlayStation Store will feature a PlayStation VR-specific category.

Q: Can I play PS VR games without the headset?
You’ll need to wear the headset to experience VR. However, certain titles such as The PlayRoom VR will support local multiplayer modes that allow a PS VR user and other players to play together using PS VR’s Social Screen. In addition, there are PS4 games like Bound and Resident Evil 7 biohazard that are PS VR compatible, which gives players the option to play in or out of VR. To play these games in VR, you must wear the headset.

PlayStation VR

PlayStation VR: Monster EscapePlayStation VR: Monster Escape

Q: Are any games included when I buy a PS VR headset?
The PlayRoom VR will be a free download for all PS VR owners. Both PS VR packages (core and Launch Bundle) will come with a free demo disc featuring a wide variety of playable demos.
The PlayStation VR Launch Bundle includes a copy of PlayStation VR Worlds, in addition to a PS Camera and two PlayStation Move Motion Controllers.

Q: What games are on the demo disc that comes with the headset?
The included PS VR Demo Disc will feature a number of playable demos spanning across many different games. Click here to see the full list.

Q: What is The PlayRoom VR?
The PlayRoom VR is a brand new collection of six VR games especially created for use with the PlayStation VR headset. Players can use their VR headset while up to four friends can join in on the multiplayer fun in the same room on the TV.

Every game in The PlayRoom VR offers a unique experience and is the perfect introduction to the magic of VR.

  • VR Bots is a welcome lobby that places the user inside a room filled with adorable interactive robots.
  • Monster Escape is a competitive party game for up to five players (1 VR player vs 4 players on TV). The player in the PS VR headset becomes a huge monster destroying a miniature city. One to four additional players use their DualShock 4 controllers to fight the Monster in a fun and epic battle.
  • Cat and Mouse is a competitive party game for up to five players (1 VR player vs 4 players on TV). The player in the PS VR headset becomes a cat ready to pounce to protect his kitchen from the mice players controlled with the DualShock 4 on the screen.
  • Ghost House is a cooperative communication game where players must work together to clear a haunted house from the ghosts within a time limit. The player in the PS VR headset uses the DualShock 4 to shine a flashlight and shoot ghosts, which aren’t visible to him. He must rely on the players watching the TV for instructions as to where to aim and shoot.
  • WANTED! is a cooperative communication game set in the wild west, where players enter a saloon and can see several characters sitting around drinking. One of them is the bad guy, but which one?
  • Platformer is a cooperative communication game, where two players (1 VR player and 1 player on TV) work together to fight their way through enemies to rescue stranded VR bots. The player in the PS VR headset takes control of a VR bot jumping, punching and using a grappling hook to rescue his lost VR Bots comrades. The TV player gets a different viewpoint on the action, flying a UFO and giving air support to the VR player.

Q: What is PlayStation VR Worlds?
PlayStation VR Worlds is a collection of five different VR experiences that have all been built from the ground up exclusively for the PS VR headset. PS VR Worlds is included with the PS VR Launch Bundle, and is available separately for $39.99. Developed by SIE Worldwide Studios London Studio, VR Worlds presents a collection of varied experiences, each designed to showcase VR in different ways. Check out detail about each experience in the PS VR Worlds collection here.

Q: How much will PS VR games cost, on average?
This will be up to the individual developer and publisher, but we expect a wide range of prices and experiences from the publishing community. Some smaller, digital-only titles may be free or cost considerably less, and titles such as RIGS: Mechanized Combat League will be $49.99 USD at launch.

Q. Do you have plans to offer PS VR games on PlayStation Plus?
We have nothing to share at this point in time, but we are looking into it.

Cinematic Mode

Q: What is PS VR Cinematic mode?
This is a mode to view the PS4 system UI and all non-VR games and applications on a virtual screen. This screen has varying sizes from Small (117 inches), Medium (163 inches) and Large (226 inches), placed virtually at 6 – 10 feet away (the size of the screen may feel different depending on the individual).

Q: Will my existing, non-VR PS4 games work with the PS VR headset?
Yes, PS4 games will work using Cinematic Mode, which is used to view the PS4 system interface and non-VR games and applications on a virtual screen. Non-VR games which use the PS Camera like the original non-VR PlayRoom and Tearaway Unfolded are not supported by PS VR Cinematic mode.

Q. Can I use the SHARE button when playing non-VR PS4 games during Cinematic mode?
Yes. All SHARE features will be available for non-VR PS4 games during Cinematic mode, as long as it is supported by the game.

Q: What is the resolution of PS VR’s Cinematic mode?
PS VR presents images from a single 1920 x 1080 display split between both eyes, so the content can have a maximum resolution of 960×1080 in stereoscopic 3D. The actual resolution of the Cinematic Mode screen depends on the screen size and the resolution of the content being displayed.

Q: Does Cinematic Mode impact the framerate performance of non-VR games?
No. Cinematic Mode is provided by the PS VR’s Processor Unit and does not impact the performance of PS4 games and applications in any way.

Q: Can I change the backgrounds in Cinematic Mode to watch movies in different virtual settings?
No. The current Cinematic Mode is a virtual screen floating in a black space, like being in a dark movie theater.

Q: Will PS VR display 3D content in Cinematic Mode?
No. In Cinematic Mode, PS VR will display 3D games and films in 2D when playing on a 3D-compatible TV. When playing with non 3D-campatible TVs or without a TV, PS4 won’t play 3D games and films.

Q: In the future will PS VR support 3D content in Cinematic Mode?
We have nothing to announce at this point in time.

PS VR Social Screen

Q: What is the Social Screen?
The term Social Screen is what we refer to as the 2D image being shown on the TV when running a VR game or application. This output allows users who are not wearing the PS VR headset to see what the PS VR player is seeing, or to play alongside the VR player in certain games by having completely separate audio and image outputted to the TV, like The PlayRoom VR.

Q: Why is the Social Screen image displayed on the TV in 2D?
The Social Screen image displayed on the TV is a 2D, undistorted and cropped version of the right eye image that would be displayed in the PS VR headset. PS VR outputs a standard 2D image as this is supported by most TVs and no other accessories are required, so everyone in the room can enjoy it.

PS VR: Health and Safety

Q: How long can people safely wear PS VR?
PS VR has been designed to be the most comfortable VR headset on the market, and it can be worn for extended periods of time. However, we recommend you take frequent breaks when using PS VR.

Q: Is PS VR safe for my eyes?
Yes. But as with all display devices (TVs, mobile phones, tablets, etc.), we recommend taking frequent breaks.

Q: The PS VR display is very close to my eyes, will I become nearsighted with prolonged use?
No. The focal distance of the images presented by PS VR is at a distance of about 6 – 10 feet. This is similar to the optimal viewing distance required to view a 60” TV. But again, we recommend taking frequent breaks when using PS VR, just like when viewing other display devices.

Q: Can I wear my glasses inside of the headset?
Yes, the PS VR headset is designed to accommodate users that wear glasses. You can telescope the lens closer to, and farther away from, your face to get the optimal fit.

Q: I’m nearsighted, so can I use PS VR without my glasses?
This depends on the prescription of your glasses. The focal distance of the images presented by PS VR is at a distance of about 6 – 10 feet, so if you require glasses while driving or seeing your TV, you will most likely need to wear your glasses to see PS VR images clearly. However, some very wide or unusually shaped glasses may not fit.

Q: Can I walk around while wearing PS VR?
Walking is not advised. We recommend that users play PS VR games while seated for the most comfortable and safest VR experience.

Q: My head is larger than average – will the PS VR headset fit?
PS VR can adjust to comfortably accommodate a wide range of head sizes. That said, it’s a good idea to visit a local retailer to try it out for yourself!

Q: Will PlayStation VR make me feel nauseous while playing?
Players’ responses to VR gameplay can differ, but generally, the vast majority of gamers should be able to enjoy PlayStation VR gameplay. Make sure to try the PS VR demo disc to get a sense of the games and experiences you prefer. In many cases, initial discomfort experienced can fade as you become more accustomed to VR gameplay. We recommend taking frequent breaks when using PS VR, and if you experience any discomfort, discontinue playing.

Q: How much physical space will I need to play?
The recommended play space measures approximately 10 feet by 10 feet total, with the user in VR sitting about 5 feet in front of the PlayStation Camera / TV. Clear an area larger than the Play Area of all obstacles before using PS VR, and make sure that no walls, furniture, or objects can impede your VR play space.

PlayStation VR Play Area

PS VR: Entertainment & Media

Q: Will there be VR experiences beyond games?
Yes, there will be several non-game VR experiences coming to PS VR, including VR storytelling experiences from Penrose Studios and others. Further details of these VR experiences will be released at a later date.

Q: Will PS VR support VR entertainment apps?
In the weeks and months ahead, there will be a variety of VR experiences and media applications coming to PS VR, including those such as Hulu (in the US only), Allumette (Penrose), Invasion! (Baobab), Kismet (PsyOp), Within, LittlStar, Vrideo, and The Martian (Fox).

Q: Can I watch movies, YouTube videos and other media through the PS VR headset?
Yes, you can watch all your existing media in Cinematic Mode using PS VR. There will also be media applications designed to support PS VR.

Q: Can I play 360 video using my PlayStation VR?
A: An update is available for PS4’s Media Player that makes it possible to view videos / photos captured on a 360-degree omnidirectional camera (in equirectangular file format) on PS VR.

PS VR: Controls & Peripherals

Q: What is the PS Move motion controller?
The PS Move motion controller is a single hand controller first introduced on the PlayStation 3 system, providing accurate 1:1 hand tracking. For supported PS VR games, the PS Move motion controller can be used in each hand, allowing you to interact with the VR worlds intuitively. In VR, the PS Move motion controller can be a representation of your own hands, a sword, a flashlight, or anything developers can imagine. The position and orientation of the PS Move motion controllers are tracked by the same PS Camera that also tracks the PS VR headset and the DualShock 4.

Q: Do I need a PS Move motion controller to play PS VR games?
The vast majority of PS VR games support DualShock 4, while offering PlayStation Move as an option for an enhanced experience. There are a limited number of titles that require the use of two PS Move motion controllers. Please check the requirements of individual games from the descriptions on the front of the PS VR software packaging or from PlayStation Store.

Q: Can I use my DualShock 4 wireless controller with PS VR?
Yes, and in some PS VR games you will see DualShock 4 with you inside the PS VR experience for even more immersion. PS Camera can track the light bar on DualShock 4, just like tracking lights on the PS VR headset.

Q: What is the PS VR Aim Controller?
The PS VR Aim Controller is a new two-handed controller designed for PS VR first-person shooter games. It will be launched at the same time as the PS VR exclusive sci-fi FPS game Farpoint. For more information about the PS VR Aim Controller, see here. Visit here for more information on the PlayStation VR exclusive, Farpoint.

Q: What is 3D audio?
3D audio simulates the effect of audio arriving at your ears from different directions and distances to more closely mimic the behavior of sound in real life. Not only does PS VR create sounds coming from front, behind, left and right, but also above and below. This type of audio greatly enhances the feeling of immersion and presence in VR over traditional audio systems like 7.1 surround sound.

Q: Do I need new headphones to experience 3D audio?
No, any wired stereo headphones or wired earbuds can support 3D audio. Stereo headphones are included with PS VR, but you can also use your preferred audio headsets if they feature a standard 3.5mm male connector.

Q: Are surround sound headphones better for PS VR?
No, any surround sound generated by the headphones themselves will interfere with the 3D audio from the PS VR headset. It is recommended to turn off surround sound mode or use standard wired stereo headphones that do not use surround sound.

Q: Can I use my PULSE wireless headset or other wireless headsets with PS VR?
Yes, but you should connect the wireless headset using a standard 3.5mm wired cable. A wireless audio connection will not work with PS VR.

Q: What controls are on the PS VR headset?
The PS VR headset has three mechanical controls to adjust the fit of the headset, and four digital controls on an inline remote to adjust volume, muting of the microphone and turning on/off the VR headset power.

Q: How can I adjust the fit of the PS VR headset?
The PS VR headset has been designed to mechanically adjust for most head shapes and allow you to wear glasses if needed. There is a button on the back of the headset that unlocks the headband mechanism and allows you to stretch open the headset over your head. Once placed on your head, above and below the button is a dial that can be turned to tighten the headband on your head to ensure a secure fit. The main part of the headset is the visor. On the underside of this, to the right is a button, that when pressed allows you to slide the visor forwards and backwards to adjust the view. You press the button to move the visor forward to accommodate your glasses or when taking a break to see your surroundings. With the button pressed you can also move the visor backward, closer to your face to get a more encompassing view of the action or when just returning to your game from a break.

Q: What is the PS VR inline remote?
Attached inline to the cable coming out of the PS VR headset is a white pendant style array of buttons and a standard 3.5mm female audio jack. This is the remote for PS VR and it allows you control some functions of the PS VR headset. This is also where the headphone jack is located, and you can plug in your standard stereo headphones or the headphones provided in the box. We designed the remote to be easy to use even while you have the headset on.

Q: What are the buttons on PS VR inline remote for?
There are four buttons: The top recessed button is for power on/off, the next is for muting the microphone built into the PS VR, the next is for increasing the volume of the audio delivered to the audio jack, and the final button is for decreasing the volume.

PS VR: Multiplayer and SHARE

Q: Can I play online games with PS VR?
Yes, developers can support online multiplayer features in PS VR titles. Examples include RIGS Mechanized Combat League from Guerrilla Games, EVE Valkyrie from CCP Games, and Eagle Flight from Ubisoft.

Q: Can two people using PS VR headsets play together on one PS4 console?
No. PS4 only supports one PS VR headset at a time.

Q: Can I use game and system voice chat with PS VR?
Yes the PS VR has a built in microphone that can be used for multiplayer voice chat.

Q: Does the SHARE button work when playing PS VR games?
Yes, you can capture photos and videos using the SHARE button. The resulting capture will be similar to the image presented on the Social Screen.

Q: Can I broadcast / live stream PS VR gameplay?
Yes, you can broadcast your PS VR experiences via Twitch, YouTube, or other streaming video services using the SHARE button located on DualShock 4. The resulting video feed will be similar to what users experience on the Social Screen.

Q: Can I capture or live stream my PS VR gameplay session?
Yes, in the same way you can stream or capture your standard PS4 gameplay, the PS VR streaming works the same way. The stream view will be the same view as the Social Screen mentioned above.

Q. Can I live stream myself (show my face) while broadcasting PS VR gameplay?
No, when playing PS VR, the PS Camera is being used to track the LEDs on the headset, so it cannot be used to record your face during the broadcast.

Other Questions

Q: Do I need to be connected to the internet to play PS VR games?
An internet connection is not required, unless you plan to play an online multiplayer-enabled title or want to download a title from PlayStation Store.

Q: Do I need a TV to play PS VR?
You will need a TV for certain system settings, and also for certain local multiplayer games that require other users to see content on the TV using the Social Screen feature.

Q: Can someone else change the channel on my TV, or turn it off, while I play PS VR?
Yes, you can change the channel or inputs without affecting a PS VR user.

Q: Can I use PS VR with my PC or Mac?
PS VR is designed to work with PS4.

Q: Do I need a PS Camera to use PS VR?
Yes, you will need the PS Camera to use PS VR. It’s available separately, or as part of the $499.99 USD Launch Bundle.

Q: Do I need the new PS Camera for PS VR? Are there any features that will only work with the new camera?
No, the redesigned PS Camera will work just the same as the older design.

Q: Can I use PS VR that was purchased outside of the US and Canada?
PlayStation recommends that all users purchase PS VR at the region of their residence to fulfill safety regulations of the product and to guarantee the best customer service.

Q: Does the room need to be dark when I play PS VR?
Ambient lighting will generally not affect PS VR gameplay. Bright light sources directly behind the person using PS VR, lights coming in from windows and room lights, and lights reflecting off mirrors can interfere with the PS Camera and interrupt the tracking of the LED lights on the headset. It is recommended to eliminate bright light sources behind the PS VR player.

Q: I heard that mirrors and shiny surfaces can be a problem when using PS VR. Is that true?
Yes, the PS Camera is expecting to see only a single set of tracking LEDs. Mirrors that are in the view of the PS Camera will confuse the tracking. Smaller shiny surfaces are generally fine, but if you have problems with tracking performance then these may be contributing to the issue.

Q: How do I pair a PS VR headset to a PS4?
Unlike a DualShock 4 and other wireless devices that can connect to a PS4, the PS VR does not need to be paired to a PS4 as it is directly connected via HDMI and USB cables. Please refer to the Quick setup guide in the box or the tutorial video for how to connect your PS VR system to your PS4.

PlayStation VR Connection Diagram

Q: How do I navigate the PS4 interface using PS VR?
The PS VR headset will show PS4’s standard home screen in Cinematic Mode. From there, you can select and launch PS VR games.

Q: Are there “settings” I can enable for PS VR, i.e. sensitivity, etc?
Within the PS4 “Settings” section, under “Devices” you can find the “PlayStation VR” device menu. From here you can change “Screen Brightness” of the PS VR screen, “Screen Size” of the virtual theater screen when PS VR is in Cinematic mode, “Measure Eye-to-Eye Distance” to optimize the 3D video you see inside the headset, and “Adjust Tracking Lights” to make adjustments so that PS Camera can correctly track the VR headset and peripherals such as DualShock 4 and PS Move motion controllers.

There are also options to check your placement and surroundings by seeing what the PlayStation Camera can see. There is also an option to check if you are wearing the PS VR headset correctly, and you can adjust the camera after it has been initially placed in your environment. Some of these settings are also available through a long press of the PS button on your DualShock 4, which will bring up the PS4 interface over the current paused game or application.

Q: Does PS VR require its own device software updates?
If your PS4 system has a new PS VR device software installed, your PS VR will begin updating automatically once it is connected to PS4 and turned on. Also, your PS4 must be installed with the latest system software for PS VR to update. You can also check for new PS VR device software updates through your PS VR device menu under Settings.

Q: How do I switch between playing PS VR games, and PS4 games on my TV?
Once you have finished playing a PS VR game, just take off the headset and press the PS button on DualShock 4 to return to the home screen. You’ll be able to launch non-VR games. If you wear the headset, you will see the non-VR game on a virtual screen in the PS VR’s cinematic mode.

Q: Will standard PS4 games run slower if I leave the PS VR headset plugged in?
No. There is no gameplay performance penalty with leaving PS VR plugged into your PS4.

Q: Can I travel with PS VR?
Yes. The PS VR system is a certified consumer electronics device and there are no issues travelling with this. We advise you purchase a PS VR carrying bag to secure your PS VR headset and processor unit during your travels.

Q: Will I need to clean or maintain PS VR?
We recommend that you routinely clean and maintain your PS VR for the best experience. For further details, please refer to the PS VR Care & Maintenance support article.

Add Your Own

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Danaantje said:

October 23rd, 7:36 am

Best PS4 team,

VR on PS4 it is really great!

But i see a big difference in VR-GAMES when we talk about the Focus “DOF” (Dept of Field).

I mean the focus point and the point where the focus is going out of focus. (in the game)

For example: in DRIVE CLUB VR (demo) the Focus point is in the car and not outside.
Normally when i drive a car….. its also sharp outside the car?
Is this setting programmed within the game for any reason?

in Allumette: The characters are sharp when i move my head very close to them?
(and the characters and decor are not in focus when i sit in comfortable chair modus)

What is going wrong here?

for example:
in Tumble VR is 100% ok
in Thumper it’s 100% ok
Playstation VR ROOM also 100% ok

With friendly regards,
Danaantje
The Netherlands

DEIFAN said:

October 26th, 5:55 am

Just want to get this straight ,I can play all my PS4 games on the PS VR Ijust need to play in cinematic mode?

jmm_jes said:

October 26th, 7:13 am

Hey,

This might be a dumb question but, do I have to keep the PSVR plugged in all the time when playing non VR games? Or can I unplug the PSVR from the processing unit and just plug in whenever I am playing VR games.

Thanks!

Chap4Green said:

October 26th, 10:41 am

When will 3D Blu-ray play in 3D on the VR?

ALMANNAI78 said:

October 27th, 1:57 am

When using PlayStation VR after starting game my TV screen (VR Social Screen) pic quality goes bad and stays bad even after turning VR off i have to restart my PS4 to get the HD quality back

Noxiic said:

October 30th, 10:30 am

I returned mine, it was a cool experience. However I feel like i had more pros than cons. The visuals you see in advertisement are “nowhere” as crisp and clean as what you actually see. Everything is seriously pixelated or blurry, offering up an extremely low resolution to degrees that are just not worth the price tag. While it is true after a while the horrible graphics seem to blend in and because less of an issue. Cable management is a cluster %#$^. Soooo many cables to the point where its aggravating. The final issue I had was that after about 30-45 mins of play my eyes would burn like crazy, yes i wear glasses so that may be a contributing factor. Outside of those reasons, the device definitely delivered! It was a solid experience that made me a believer in VR. The headset was super comfortable, had a nice finish and did its job as advertised as far as being an inexpensive option for getting into VR. I think that in a few iterations of this device if it succeeds then it will prob be where we all want VR to be.

XyphosVerax said:

October 30th, 11:51 am

I have an Insignia 5 port USB hub. One of the ports is 3.0 USB and the other four are 2.0 USB. Will it matter which port I plug the PSVR processing unit into if I’m using the hub?

SenileAssassin said:

October 31st, 4:46 pm

Canceled my PS4 Pro preorder until reviews/opinions are out whether its pseudo-4K gaming is good enough, and returning the PS VR because of the inability to pass-through the HDR signal :( Maybe will buy when/if Sony releases a normal version that doesn’t negate the console’s features.

    SenileAssassin said:

    October 31st, 5:17 pm

    Oh, and also canceled PS4 Pro because it doesn’t have 4K Bluray support – one more reason to buy XO instead (the new model that comes out next year).

greenpoop said:

October 31st, 9:18 pm

Love the ps vr but when I put the demo disc in I get error message it says not enough memory even tho I have 53 gb free

uglyman23 said:

November 1st, 12:43 am

Woot my vr headset hopefully should be here this Friday so looking forward to it.

asuirish121 said:

November 1st, 10:14 am

Since the PS4 Media Player supports VR, are you able to download videos from computer and watch by streaming through network rather than having to use USB stick?

Khaliel said:

October 2nd, 1:18 am

Hey PlayStation Team (and Sid Shuman), some info seem out of date.

“Q: Do you have plans to offer PS VR games on PlayStation Plus?
We have nothing to share at this point in time”
—-> Did you forget about RIGS, free on PS+ ?

“Q: Will PS VR display 3D content in Cinematic Mode?
No. In Cinematic Mode, PS VR will display 3D games and films in 2D
—-> Actually, there was an update, and now the PSVR can display films in 3D

    drd7of14 said:

    October 2nd, 11:58 am

    They didn’t update the FAQ’s old info, just added additional info. This FAQ is the same that was released prior to the PSVR’s launch.

GamersReportsDM said:

October 2nd, 4:28 am

I’m confused, the FAQ says it both DOES and DOESNT support HDR pass through.

Am i the only one who sees this?

“A hardware update to PlayStation VR is being prepared. The new version, model number CUH-ZVR2, features an updated design that enables the stereo headphone cables to be integrated with the VR headset and a slimmer, streamlined connection cable. There’s also an updated Processor Unit that supports HDR pass through, enabling users to enjoy HDR-compatible PS4 content on a TV without having to disconnect the Processor Unit in between the TV and the PS4 system. This function can be used only when the VR headset is turned off.”

and

“However, HDR signals are not supported for pass through by the PU. This applies to both 1080p and 2160p HDR. If you have a HDR capable TV and want to view PS4 content in HDR, it is necessary to cable the PS4 directly to the TV.”

So which is it???

    baz3 said:

    October 2nd, 4:56 am

    Well logic here suggests that yes HDR signals will be passed through now on the new PU without having to remove HDMI cables.That is from the newly updated 2nd OCT 2017 F.A.Q.(due to the new incoming upgraded unit) as clearly stated above.
    Then the conflicting bit you decided to add in is from the Year Old FAQ which still is as is for all current 1st Gen users….

    How can this be so confusing for you,it’s clearly stated?

eastny73 said:

October 2nd, 4:29 am

Hi PS team. So what if i want to upgrade my psvr unit to the new one? Can i ship you the one i have (as i keep it in mint condition)? And get the new model in return? Is there anything us first adopters can do besides buying it to get our hands on newer model? Thanx.

    baz3 said:

    October 2nd, 4:48 am

    @eastny73 It clearly says the new PU does not work with the older headset,due to redesigned cables.That’s great you
    keep your unit in great condition,just like most people.But it still means you gotta purchase the Headset & New PU if
    you want to use the upgraded hardware……just like everyone else.;)

    eastny73 said:

    October 2nd, 6:22 am

    Thanx baz3. But i just wanted to know if they have a program to swap old units for the new ones. Some companies do for other items mind you. As to not leave early adopters out cold. Just thought i would ask.

    eastny73 said:

    October 2nd, 6:32 am

    @baz3 good point.

    drd7of14 said:

    October 2nd, 12:04 pm

    @baz3

    Not bashing what you said, cause you’re just saying what they said in the FAQ, but the “redesigned cables” thing they claim makes no sense.

    Unless they are no longer using HDMI, which is not the case, the PU does not “need” the HMD to be plugged in to function. Therefore, for HDR to work, it should be a simple function.

    The only thing that I could see being a slight issue, though I don’t see how, is if the older HMD didn’t work with the PU for some reason. Again, I don’t see why this would be a problem, as the HMD doesn’t use HDR anyways. You can’t even use HDR on the TV whilst the HMD is turned on, as mentioned above in the FAQ.

    So…Someone is certainly incorrect here, cause the lack of compatibility with the newer PU and older HMD PSVR units makes no sense. There shouldn’t be any issues connecting them, specifically those with HDR passthrough.

    Signal travels w/ out HMD
    PS4 -> PU -> TV

    Cables for HMD are not used in that scenario.

splatt123 said:

October 2nd, 6:02 am

“Because the cables of CUH-ZVR1 and CUH-ZVR2 are different, you cannot swap the Processor Units.”

This is poo poo. I bought PS VR day 1. I bought PS PRO day 1. The fact the two do not play nice with each other, and I need to physically swap cables around every time I want to play a PS PRO game in HDR is a manufacturing defect, full stop. I shelled out $800-ish dollars for these two products, Sony needs to make this right and either replace the PS VR or provide a program where we can send in our processor units for new ones (with replacement cables? not sure the technical problem here…)

-Dan

    Kreed-1 said:

    October 2nd, 6:22 am

    100% Agreed – a swap program for early adopters to be able to get the new VR unit that has the HDR pas through and integrated headphones. Sony please step up here and do the right thing.

    baz3 said:

    October 2nd, 6:27 am

    @eastny73 I doubt they’ll give day one PSVR purchasers the ability to swap out 1 year old units and headsets.We may be early adopters,but the product is about to land on it’s 1st year anniversary.

White_JackaL said:

October 2nd, 7:00 am

When I read that there’s a hardware update I too immediately thought, ok where’s the swap program for us who have bought it before all this..

NO_FEAR said:

October 2nd, 7:02 am

As a 4K HDR tv owner it’s great to hear you’re adding an updated PU to allow HDR passthrough.
As an early adopter It’s a little disconcerting to hear I have to buy a whole new unit to be able to take advantage of it.

If you don’t mind me asking is the new cabling and connection the only reason for the incompatibility or are there other hardware upgrades that prevents an R1 VR to work with a V2 PU?

    drd7of14 said:

    October 2nd, 12:13 pm

    The incompatibility thing they’re saying with HDR doesn’t make sense. The signal travels from the PS4 -> Processor Unit -> TV…

    The only incompatible cables would be for the HMD, which doesn’t use HDR. What are they talking about!!!!?!?!?

eastny73 said:

October 2nd, 7:32 am

@white_jackal I feel you. Wish they had a program like that. That would earn them great brownie points with us players. I would take care of shipping and handling charges if need be. So sad. So sad.

cjhill1836 said:

October 2nd, 8:08 am

Really enjoyed my PSVR so far, congrats on surpassing 100 games for the system! This refresh looks very well thought out. I hope you can bring out a processor box with these improvements for us current users, I’d certainly like one!

Sarcasm83 said:

October 2nd, 8:10 am

I just bought PSVR a month ago lmao.

I can not believe my luck. This happens every time with everything I buy.
Brand new product, already screwed and outdated.

I hate my life. :’D

MrBeens said:

October 2nd, 8:53 am

I just want to know if the new unit fixes the constant drift problem.

MadMal073 said:

October 2nd, 9:10 am

Will there be a “minimum upgrade” bundle for current users of PSVR? I’m interested in upgrading everything I’d need for HDR passthrough (cables, headset, processor unit), but have no interest in getting ANOTHER camera, set of move controllers, etc.

Feisar said:

October 2nd, 9:17 am

I bought a PS4 Pro and VR last year. I have an HDR TV. The breakout box not supporting VR really upset me. I play my VR much less than I otherwise would because I have to mess with cables to switch to VR – I bought a 2 way switch to try and get around it but it causes the screen to black out occasionally.

SO you guys create a new box that fixes all this…. And you don’t make it compatible with the original headset ??? Id buy it !! What a slap in the face.

I think it’s time to pack this thing up.

WyckedAnkh said:

October 2nd, 10:05 am

As much as this sucks, it’s the price of being an early adopter on first gen tech. I would’ve been happy just being able to buy a new breakout box but can’t do that. Apple and Samsung weren’t exchanging phones when the second gen iPhone and Galaxy phone came out so I don’t see how this would be different. It is what it is. Hopefully gen 3 will be awesome because I’ll definitely be looking to upgrade then.

    baz3 said:

    October 2nd, 10:27 am

    I’m glad somebody else here is logical and not butt hurt.This is not PSVR 2.0.It’s a very slight refresh.It seems that most people don’t like to read the updated blog post.Seeing they are posting comments like is the PU compatible with the current headset?has this corrected the drift issue?etc,etc
    It’s all been covered in the release notes/updated FAQ.

    drd7of14 said:

    October 2nd, 11:42 am

    Hold on,

    I posted below this, but the reasoning for PSVR 1.0 not supporting CUH-ZVR1 is irrelevant. The HMD PSVR headset does not need to be plugged in whilst using the Processor Unit Box. So, HDR pass-through should work with the new box just the same.

    The “older cables” are not utilized unless using the VR headset. I think there is a major error on the Q&A in that regard. It’s not like you can use HDR with PSVR at the same time anyways.

    I really hope they start selling these separately, or offer some sort of trade-in. It’s a little silly.

    MrBeens said:

    October 2nd, 12:41 pm

    @baz3: I made the comment about fixing the drift issue, but I’m not butthurt like you imply.

    I genuinely want to know if they did fix the drift issue for this version. I’m completely ok with there not being a trade in program, as it’s just like cell phones, and that’s the price early adopters pay.

    If they did indeed fix the drift issue, then I would consider getting the upgrade, as that’s the only complaint I have about the current version. I certainly wouldn’t expect to see that information come from Sony though, as they never would officially acknowledge that there was a drift problem in the first place.

drd7of14 said:

October 2nd, 11:31 am

Well….It would be nice to be able to send in our older units to SONY for some reasonable upgrade cost, if we wanted the newer Breakout Box HDR compatibility. The headphone readjustment is nice, but it’s really the HDR pass-through I’d be interested in sending in my unit.

Even if there was a $50-$75 charge, the option would be nice. I’m glad that work was made to update the error for new users though…It just stinks for the early adopters, since you’d have to buy a whole new unit, rather than just a new cable/processor unit box.

    drd7of14 said:

    October 2nd, 11:45 am

    I’m striking this comment after releasing that the “incompatibility with the older PSVR model” makes no sense. The HDR pass through does not need to use the PSVR HMD cables,

    the signal travels from the PS4 – > Processor Unit – > TV

    NOT PS4 -> Processor Unit -> HMD -> TV

    There is an error in the Q&A. This information is incorrect.

    MrBeens said:

    October 2nd, 12:40 pm

    @baz3: I made the comment about fixing the drift issue, but I’m not butthurt like you imply.

    I genuinely want to know if they did fix the drift issue for this version. I’m completely ok with there not being a trade in program, as it’s just like cell phones, and that’s the price early adopters pay.

    If they did indeed fix the drift issue, then I would consider getting the upgrade, as that’s the only complaint I have about the current version. I certainly wouldn’t expect to see that information come from Sony though, as they never would officially acknowledge that there was a drift problem in the first place.

drd7of14 said:

October 2nd, 11:38 am

“Q: If I already own a PS VR, can I swap out my old Processor Unit with the updated one?

A: Because the cables of CUH-ZVR1 and CUH-ZVR2 are different, you cannot swap the Processor Units.”

Wait…Why is this? You can currently use a TV with PS4 plugged into the processor unit box without the HDMI cables from the HMD PSVR headset plugged in at all. The passthrough works fine, so why would a new box not be compatible in the same regard?

It even says

“There’s also an updated Processor Unit that supports HDR pass through, enabling users to enjoy HDR-compatible PS4 content on a TV without having to disconnect the Processor Unit in between the TV and the PS4 system.

This function can be used only when the VR headset is turned off.”

So…If the VR headset is off, and not plugged in, HDR pass through should work fine, regardless of which HMD the user owns.

IV_24 said:

October 2nd, 1:17 pm

Don’t waste your money Playstation VR suck

    drd7of14 said:

    October 2nd, 1:21 pm

    You literally have no info/trophies or anything for this account. And yes, I do mean “literally”.

    It was clearly made just for this purpose. To make a dumb comment on this post. I seriously doubt you have ever tried VR, let alone do you have a PS4, so why don’t you do yourself a favor…And try commenting somewhere else troll.

    IV_24 said:

    October 2nd, 1:25 pm

    I have VR Playstation VR suck waste of money

    drd7of14 said:

    October 2nd, 1:25 pm

    Oh, my apologies. You made this account long ago, to make troll comments…So yes, you’ve doing this nonsense for quite some time. By bad.

    IV_24 said:

    October 2nd, 1:29 pm

    Haha sonyfanboy shut up i hide my trophies

    drd7of14 said:

    October 2nd, 1:36 pm

    You are mistaken, sonyfanboy must be another psn user. It’s drd7of14…You must have missed that.

    As for your claim, it’s easy to make…But interesting that trophies are all hidden, so that you can make any so called claims you wish. Aside from GTA, was it that you actually play? Why does VR suck? Why is it a waste of money? What games have you played on it? How much time have you spent on it? What’s your least favorite thing about it? When did you get it?

    Again, you can answer with as many claims as you wish, but it won’t build your case, since you can make up whatever you wish. There’s a difference between saying “I don’t like ______ .” and having reasons vs. making blanket statements that uncover no birth of intellectual thought such as ” ______ suck[s]”

    IV_24 said:

    October 2nd, 1:42 pm

    I’m try to save people money dont buy this trash VR Guys

    Bye mrsonyfanboy14

    IV_24 said:

    October 2nd, 1:43 pm

    I love playing GTA 5 best game ever

    Don’t buy this VR guys

    drd7of14 said:

    October 2nd, 1:46 pm

    Again…Not my account. You must have some sort of learning disability, or perhaps you cannot copy and paste and are going strictly on poor memory.

    Not mrsonyfanboy14, but drd7of14. Say it with me…d-r-d-7-of-14. There you go! Good boy/girl! You did it! Sorry, I don’t have a treat for you. No little troll yum yums…

    Anyways, despite you not saying bye to me, but instead some other user, I suppose it is time to bid thee adieu.

    I hope everyone out there continues to enjoy their VR purchase, regardless of the platform of choice. It’s a great 1st step into the VR world of games. It’s crazy what has been accomplished in 1 years time, and I look forward to the following year(s) to come.

    MrBeens said:

    October 3rd, 9:16 am

    Nope, you don’t hide your trophies, I just looked up your account on psntrophyleaders and the flag that says ‘Hidden Trophies’ is not there. You clearly do not have any VR games at all.

    You should try it, it’s quite amazing.

    drd7of14 said:

    October 3rd, 11:11 am

    @MrBeens

    Oh, thanks for that…I didn’t know about this site. It’s much better than PSNTrophies and those such games.

IV_24 said:

October 2nd, 1:18 pm

Vr games boring

    drd7of14 said:

    October 2nd, 1:42 pm

    GTA V is boring

    Look, I did what you did. And nothing has changed. Declarative statements are of no benefit to anyone.

    *I think Vr games boring

    (There I corrected it for you, though there’s not much that can be said for your lack of proper grammar)

    IV_24 said:

    October 2nd, 1:44 pm

    Best gta 5 best ever

    your playstation VR trash

    IV_24 said:

    October 2nd, 1:46 pm

    Gta 5 best game ever

    drd7of14 said:

    October 2nd, 1:47 pm

    Didn’t you say “bye” already. Why are you still here?

    Do you have a little crush or something? I mean, I only indulge those who are a little less private with their trophies…lol

    drd7of14 said:

    October 2nd, 1:51 pm

    “Best gta 5 best ever”

    Were there multiple GTA 5’s released? What exactly are you trying to say?

    “your playstation VR trash”

    What about it? You didn’t finish the sentence. Your playstation VR trash [is ______]

    Oh!!! Oh, my gosh….I’m not even. You don’t understand how to use this English language. Now I get it! You must think Trash means “The Best” or something. That’s why nothing you say makes a lick of sense. You cannot even use contractions, or understand the use of punctuation, let alone the difference between you’re and your. What a sad gift it must be to be unintelligible.

dano said:

October 2nd, 6:02 pm

So any plans on selling a HDR compatible breakout box for the old PSVR headset?

Wicked193 said:

October 2nd, 7:28 pm

Kind of sucks for the early adopters of the PSVR. I own a 4K HDR TV and this feature would’ve been nice to have on the first version of the PSVR. I must admit that I don’t play VR as much because I have to switch the cables out.

    Kye1450 said:

    October 2nd, 8:37 pm

    I’m with you there.

Kye1450 said:

October 2nd, 8:36 pm

This is kinda messed up. I bought a PS VR day one (as I do with all Sony gaming hardware) and I love it but I can’t use HDR features. Now you’re bringing out another processor that supports it but you changed the cables so I cant get that one…? WTH? I would have to buy a new VR model just to get HDR support. Man, I swear it never pays to be an early adopter.

DuoMaxwell007 said:

October 3rd, 5:59 am

SO lemme see Sony screws its Early adopters yet again (Im starting to see why Andrew House stepped down, he probably realized its a bad company). SO despite that EVERYONE complained on day one that the no HDR passthrough was bad and thus everyone with a 4k hdr tv would be affected by this… a feature that shoulda been there on day ONE anyway. The only way to finally get around/solve this problem is by shelling out ANOTHER 400 bucks to rebuy a new version of something we already have (that isnt even more powerful or very much different) because you obviously purposely put in a new cords for this very reason (kind like your Vita proprietary cards instead of just using standard Sd cards like everyone else), instead of keeping all the cords the same so someone with a PSVR could just simply buy the updated processor box (for MUCH cheaper) and get the benefits of the upgrade? God job Sony. (also before anyone says just use a splitter, show me one that works because everyone Ive sen either doesnt work at all, doesnt have 4k/hdr or the picture isnt clear/look at good as it would without it and is instead distorted/grainy (and there are posts on Neogaf that confirm as much).

    drd7of14 said:

    October 3rd, 1:03 pm

    Despite them saying that the new box is incompatible with the PSVR for HDR, I’m not sure that’s correct. The output signal travels from the PS4 -> Processor Unit -> TV. I’m not sure how they HMD has anything to do with that.

    The only thing I could imagine being a problem is if the HMD HDMI cables are not compatible with the Processor Unit box itself, in which case you couldn’t use it for VR, but I cannot imagine that being an issue.

    I think we need some clarification on this, cause if it ends up working upon release of the new model, I’ll call BS on the incompatibility claim SIE has made for this. I’m not sure why they wouldn’t want to release it as an upgrade if they could though, cause early adopters would just buy the converter box.

    You could even sell it for $75, or $50 with a trade-in…Something like that. This was clearly an oversight, and that’s fine…It’d just be nice to see an option for early PSVR users.

xDD90x said:

October 3rd, 3:00 pm

I understand that the cables of the new and old units are different and therefore the old headset isn’t compatible with the new processor, but this sounds like it’s just a connection issue. An adapter can certainly be made to resolve this.

Sony doesn’t have to do this of course, but as a gesture of good will to early adopters, they really should make a replacement program to swap the old processor unit for the new one along with the adapter. Charge a small fee and even establish a cut-off date for who’s eligible.

Microsoft did something similar to make Kinect compatible with the XB1S and even offered it for free. This is a bit different obviously, but the point is still valid. Just because Sony is dominating the market currently doesn’t mean that their customers who are in part responsible for their success should be unappreciated and ignored. This is especially true of early adopters who are the most devout supporters.

I’m not 100% certain that such an adapter is possible, but if it is, it would be shameful not to look into this. It’s the right thing to do.

    drd7of14 said:

    October 4th, 8:18 am

    I completely agree. If an adapter can be made, at least license it out to 3rd party manufacturers, so there’s some alternative.

    Still not sure what the old PSVR HDMI cables have to do with the new Processor Unit Box though. It’s just a pass through converter.

cusman said:

October 4th, 9:06 am

I wish HDR pass through was on my launch PS VR. That was a miss I am glad they are correcting with this hardware revision.

WhoWantSomeLove said:

October 11th, 9:53 am

So what are the chances they may offer some sort of incentive to use early adopters. Like discount on new system or trade in? These improvements basically address every issue that keeps me from playing it regularly, particularly the hdr breakout box one. I would be willing to purchase a new one at discount. I think mine is only a year old. Wish I would have waited.

nanasi3_uk said:

October 11th, 9:39 pm

What’s the difference between the new CECH-ZCM2J PS Move controller, and the older CEJH-15018 or CECH-ZCM1J PS Move controllers?

WhoWantSomeLove said:

October 12th, 11:44 am

I think they really need to consider an upgrade or discount option for current users. I actually don’t play my VR at all anymore bc of the pass-through issue and cable mess, including the headphone inconvenience. This is the system they SHOULD have sold to begin with. 1 year later for a superior unit just isn’t right. I mean hell, allowing for me to pay a bit less to upgrade or exchange units really helps them out because its the only way i will likely buy vr games for the PS4 in the future. With the X coming out I will be buying less regular PS4 games anyway unless they are exclusive. To be fair, i pretty much bought every multiplatform title for the PS4 Pro. I just want the best experience. This is where i spend my money. I buy LOTS of games. If they want me to buy VR games, they need to provide some incentive and reward the early adopters.

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