We wanted to provide advance notice to our PlayStation Vue customers about an upcoming price change to PS Vue’s multi-channel plans. Starting July 24, 2018, the price for all PS Vue multi-channel plans – Access, Core, Elite and Ultra – will increase by $5. Current subscribers will see this change reflected on their billing cycle after July 31, 2018. PS Vue’s add-ons and standalone channels will not be affected by this price change.
At PlayStation, we are always evaluating the PS Vue service to ensure we are providing a compelling value to our customers. Unfortunately, we must increase the price of our multi-channel plans to keep pace with rising business costs and enable us to continue offering a better way to watch the best in live sports, entertainment, and news.
PS Vue customers will continue to enjoy the rich features that come with their monthly plan, including an industry-leading five simultaneous streams, powerful cloud-based DVR, and unique features, such as multi-view on PS4 – all at no extra cost. Customers will also continue to experience one of the most robust line-ups of channels from top networks such as Discovery, AMC, Disney/ESPN, HGTV, Food Network and Turner, as well as local broadcast stations and sports league networks. We’ll also continue to offer standalone channels without the need of a multi-channel plan, such as HBO, Showtime, Cinemax and more.
We vow to continue providing exceptional service to our customers, with plans to add more broadcast stations and content that resonates with fans, as well as ongoing feature enhancements. PS Vue was recently listed as the top video streaming service in the 2018 American Customer Satisfaction Index survey, and our goal will be to maintain this positioning as we continue to enhance the service. As a reminder, if you do not wish to continue your subscription, you can cancel at any time, either on PlayStation consoles or online at psvue.com/subscription.
We thank you for your continued support.